Skip to Knowledge Base content

Conferencing, Collaboration, and Telephone

Articles associated with SharePoint, telephones, voicemail, and conferencing.

Articles (13)

Multimedia Conferencing Quick Start Guide

Multimedia Conferencing allows users to create conferences that contain both a web and phone dial-in capabilities. These capabilities allow for almost anybody to be able to join a conference. SfB conferences utilize Microsoft Outlook to set up the meeting calendar appointment, inserting the information for attendees to be able to join the conference either on the web, using SfB desktop client, or via phone.

Skype for Business Quick Start Guide

Microsoft Skype for Business (SfB) is a tool that enables unified communications.  Using SfB users are able to send instant messages, interact with voicemail, make or receive phone calls, and check calendar appointments.  This allows for fluid communication workflows to reduce the amount of time that is spent handling communications.

Voice Mail Quick Start Guide (Skype for Business)

With Unified Messaging you have access to Exchange Email, Calendaring, and Contacts on your phone, utilizing Outlook Voice Access. You also have access to your voice mails in Microsoft Outlook.

How To Allow Others to Answer Your Phone Calls

Skype for Business Enterprise Voice contains full features for forwarding your incoming phone calls to additional team members. These features are called Team Call Groups.

How To Change Skype for Business Ringtones for Different Call Types

This article will walk you through setting ringtones for different types of Skype for Business calls.

How To Disable Skype for Business Audio Alerts When Status Is Busy

Skype for Business is a very mobile solution, allowing communications when you are not at your desk, or in a conference call. This can cause some audio alerts at inconvenient times. This guide will help you minimize audio alerts when your status is set to Busy.

How To Get Support for Skype for Business or Voice Mail

View the process for getting support for Skype for Business or Voice Mail.

How To Transfer a Call Using Polycom VVX Phone

Polycom VVX phones, connected to Skype for Business, allows calls to be transferred to other phones using a phone number or contact entry.  This article will walk you through the process of performing this operation.

Polycom VVX Series User Guide

Polycom VVX phones are one UC device being used to make Skype for Business phone calls. This guide will contain information about the phone interface itself.

Shared Voice Mail Quick Start Guide (Skype for Business)

A shared voice mailbox in the Exchange Unified Messaging environment will allow a group of users to utilize the same extension and retrieve the voice mail messages received on that extension. The functionality that you see is very similar to what you are used to with a traditional voice mailbox.

Shared Voice Mail Quick Start Guide (Traditional Telephone)

A shared voice mailbox in the Exchange Unified Messaging environment will allow a group of users to utilize the same extension and retrieve the voice mail messages received on that extension. The functionality that you see is very similar to what you are used to with a traditional voice mailbox.

Unified Communications Audio/Video Device Information

This article will describe audio/video devices to be used with ISU's unified communications system.

Voice Mail Quick Start Guide (Traditional Telephone)

With Unified Messaging you have access to Exchange Email, Calendaring, and Contacts on your phone, utilizing Outlook Voice Access. You also have access to your voice mails in Microsoft Outlook.