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This article describes how to connect to the wired network in residential facilities. The target audience is students, faculty, staff and guest.

This article will provide standards for conference room equipment standards. The target audience is for any faculty or staff member responsible for consulting with Educational Technology Services to plan the equipment needed for the conference room in their department or college.

This article goes over the designated Security Officers by department for the Perceptive Content system and provides a link to the Account creation service request.

If a customer does not have a cell phone to use for multi-factor authentication, a One Time Authentication Token may be used. This article explains what to look for in purchasing a token, and how to get it set up after purchase.

This article will describe audio/video devices to be used with ISU's unified communications system.

This article addresses the issue with Google Pixel phones that are updated to android 11 and will not connect to wireless. This articles goes through the steps on how to get connected.

Following these instructions you should be fully connected to the VPN appliance.

This article provides general information about testing your home network to improve your experience working from home.

This article describes how to connect to the ISU-OPEN wireless network for students, faculty, and staff.

This article explains how to connect home or consumer-grade devices like Game Consoles, Televisions, Amazon Fire TV, Roku and other similar devices to ISU’s enterprise network.

The Automic/UC4 Job Scheduler is an Applications Manager software package that automates processes and task scheduling for distributed environments. It is used to automate enterprise job scheduling and integrate applications, primarily related to the Banner PROD database. Clients are able to view their jobs progress and results via a web-based interface.

Perceptive Content Apps is the replacement for ImageNow WebNow. Content Apps enables more flexibility by allowing access through any web browser because Java is no longer required as with WebNow. If transitioning from using WebNow, users will notice similarities between the products, or if a new user, the intuitive interface will allow for a quicker and easier learning curve than with WebNow.

This article will provide the standards that should be applied when creating a knowledge base article in TeamDynamix. The target audience is students and staff that will be writing, reviewing, approving and publishing knowledge base articles.

This article will provide general information about Active Employee/ Student Search function in Banner.

This article will provide a resolution to the issue, PowerPoint presentation projecting black lines during the presentation. This article will provide other considerations and possible solutions when dealing with PowerPoint presentation aspect ratios.