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You can export libraries and import them as new libraries, retaining linkage of elements from the original. The export and import of libraries enable you to recreate them under a different username.

ISU's phone system allows for calls to placed to any phone number both inside and outside of the university.

This article will describe the process of dialing international phone numbers.

View the process for getting support for Teams, Skype for Business, or Voice Mail.

This article will guide you through a brief set of steps for new Blue Report users to get started.

Frequently asked questions related to Microsoft Teams.

The Automic/UC4 Job Scheduler is an Applications Manager software package that automates processes and task scheduling for distributed environments. It is used to automate enterprise job scheduling and integrate applications, primarily related to the Banner PROD database. Clients are able to view their jobs progress and results via a web-based interface.

Following these instructions you should be fully connected to the VPN appliance.

This procedure will walk you through the process of installing updates using Interactive Update.

Polycom VVX phones, connected to Skype for Business, allows calls to be transferred to other phones using a phone number or contact entry.  This article will walk you through the process of performing this operation.

Our Contact Center environment includes multiple methods of accessing the client software. This article will focus on how to access and use each method remotely, if needed.

Our Contact Center environment includes multiple methods of accessing the client software. This article will focus on how to access and use the Interaction Connect (IC) client. This software will allow you to connect and access the functions of the system through your web browser.

With Unified Messaging you have access to Exchange Email, Calendaring, and Contacts on your phone, utilizing Outlook Voice Access. You also have access to your voice mails in Microsoft Outlook.

Configure an "Away" greeting to inform callers that you will be away from your phone for an extended period of time.

This article will describe audio/video devices to be used with ISU's unified communications system.

Support for normal office phones will be provided by OIT. Support for special phone lines will be provided by Telecommunications