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This article will walk you through setting ringtones for different types of Skype for Business calls.
Skype for Business Enterprise Voice contains full features for forwarding your incoming phone calls to additional team members. These features are called Team Call Groups.
Multimedia Conferencing allows users to create conferences that contain both a web and phone dial-in capabilities. These capabilities allow for almost anybody to be able to join a conference. SfB conferences utilize Microsoft Outlook to set up the meeting calendar appointment, inserting the information for attendees to be able to join the conference either on the web, using SfB desktop client, or via phone.
Microsoft Skype for Business (SfB) is a tool that enables unified communications.  Using SfB users are able to send instant messages, interact with voicemail, make or receive phone calls, and check calendar appointments.  This allows for fluid communication workflows to reduce the amount of time that is spent handling communications.
This article will provide general information about Microsoft Office 365 Multi-Factor Authentication (MFA) for faculty, staff and student employees.
This article provides information on the level of support provided by the Office of Information Technology for the Office 365 Applications.
This article will provide the standards for Microsoft 365 Group Management at Indiana State University. The target audience is group owners and students, faculty, and staff that use MS Groups.
Frequently asked questions related to Microsoft Teams.
Our Contact Center environment includes multiple methods of accessing the client software. This article will focus on how to access and use each method remotely, if needed.
Our university phone system will allow you to transfer your campus telephone to another phone number either on or off campus. This article will assist you in completing this process.
Using Skype for Business Conferencing you can join meetings that replicate a classroom environment. The article below will assist you in joining and participating in a Skype for Business meeting.
This article explains how to connect home or consumer-grade devices like Game Consoles, Televisions, Amazon Fire TV, Roku and other similar devices to ISU’s enterprise network.
Configure an "Away" greeting to inform callers that you will be away from your phone for an extended period of time.
This document explains how to set up your calendar so that current faculty and staff will retain the ability to do a busy search, but students will not be able to view your availability.
Printer and printing management standards have been defined to promote cost efficiency and sustainability.