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- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- Calendaring
This document explains how to set up your calendar so that current faculty and staff will retain the ability to do a busy search, but students will not be able to view your availability.
- Knowledge Base
- Get Connected
Following these instructions you should be fully connected to the VPN appliance.
- Knowledge Base
- Get Connected
This article addresses the issue with Google Pixel phones that are updated to android 11 and will not connect to wireless. This articles goes through the steps on how to get connected.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- Email
This article describes how to add the recommended confidentiality statement to your Outlook email signature. The target audience is faculty and staff.
- Knowledge Base
- Get Connected
This article describes how to connect to the ISU-OPEN wireless network for students, faculty, and staff.
- Knowledge Base
- Get Connected
This article explains how to connect home or consumer-grade devices like Game Consoles, Televisions, Amazon Fire TV, Roku and other similar devices to ISU’s enterprise network.
- Knowledge Base
- Get Connected
This article will provide a resolution to the issue "Untrusted Server Blocked!" error message when connecting to the VPN.
- Knowledge Base
- Get Connected
This article provides general information about testing your home network to improve your experience working from home.
- Knowledge Base
- Get Connected
This is the updated Secure Client Formally Anyconnect Secure Client instructions for connecting to the VPN.
- Knowledge Base
- Get Connected
This article describes how to connect to the wired network in residential facilities. The target audience is students, faculty, staff and guest.
- Knowledge Base
- Business Applications
- Banner
How to steps for utilizing the file download function in Banner.
- Knowledge Base
- Business Applications
- Student Manager
This article describes how to establish access to the Student Manager application. The target audience includes staff and Help Desk technicians.
- Knowledge Base
- Classrooms and Labs
This article will provide standards for conference room equipment standards. The target audience is for any faculty or staff member responsible for consulting with Educational Technology Services to plan the equipment needed for the conference room in their department or college.
- Knowledge Base
- Business Applications
- Perceptive Content
This article goes over the designated Security Officers by department for the Perceptive Content system and provides a link to the Account creation service request.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
If a customer does not have a cell phone to use for multi-factor authentication, a One Time Authentication Token may be used. This article explains what to look for in purchasing a token, and how to get it set up after purchase.