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- Knowledge Base
- Hardware, Software, Printing
- Software Support and Licensing
You can export libraries and import them as new libraries, retaining linkage of elements from the original. The export and import of libraries enable you to recreate them under a different username.
- Knowledge Base
- Get Connected
This standard is in place to manage the work and cost associated with cabling and/or activating multiple network connections in a standard office space.
- Knowledge Base
- Classrooms and Labs
This article will provide a resolution to the issue, PowerPoint presentation projecting black lines during the presentation. This article will provide other considerations and possible solutions when dealing with PowerPoint presentation aspect ratios.
- Knowledge Base
- Classrooms and Labs
This article will provide standards for conference room equipment standards. The target audience is for any faculty or staff member responsible for consulting with Educational Technology Services to plan the equipment needed for the conference room in their department or college.
- Knowledge Base
- Business Applications
- Perceptive Content
Perceptive Content Apps is the replacement for ImageNow WebNow. Content Apps enables more flexibility by allowing access through any web browser because Java is no longer required as with WebNow. If transitioning from using WebNow, users will notice similarities between the products, or if a new user, the intuitive interface will allow for a quicker and easier learning curve than with WebNow.
- Knowledge Base
- Business Applications
- Perceptive Content
Perceptive Content is the software that is used to store virtual copies of documents by various departments at Indiana State University. This article describes some ISU specific Perceptive Content operations and provides a link to the Office of Information Technology website for a set of detailed tutorials.
- Knowledge Base
- Business Applications
- Perceptive Content
This article is a list of the groups by department in the Perceptive Content system as of July 2025.
- Knowledge Base
- Business Applications
- Perceptive Content
This article goes over the designated Security Officers by department for the Perceptive Content system and provides a link to the Account creation service request.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
Support for traditional telephone services is performed by Telecommunications. Requests for repair or installation of traditional telephone services can be requested directly from Telecommunications.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
Support for normal office phones will be provided by OIT. Support for special phone lines will be provided by Telecommunications
- Knowledge Base
- Business Applications
- Banner
This article describes how to use the file upload process in banner. The target audience is staff members who use banner.
- Knowledge Base
- Business Applications
- Banner
This article will provide general information about Active Employee/ Student Search function in Banner.
- Knowledge Base
- Business Applications
- TeamDynamix
- Knowledge Base
This article describes how to create a new knowledge base article in the TeamDynamix application. The target audience is OIT student employees and staff that create knowledge base articles.
- Knowledge Base
- Business Applications
- TeamDynamix
- Knowledge Base
This article will provide the standards that should be applied when creating a knowledge base article in TeamDynamix. The target audience is students and staff that will be writing, reviewing, approving and publishing knowledge base articles.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- Office 365/ Office Suite
Information about acquiring and using a MS 365 Copilot license for faculty and staff.