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- Knowledge Base
- Hardware, Software, Printing
- Printing
Printer and printing management standards have been defined to promote cost efficiency and sustainability.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
This article will provide general information about Microsoft Office 365 Multi-Factor Authentication (MFA) for faculty, staff and student employees.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
This article will assist anyone required to set up Office 365 Multi-Factor Authentication to access Office 365 resources. This article is for faculty, staff and student employees required to use Office 365 Multi-Factor Authentication.
- Knowledge Base
- Business Applications
- Perceptive Content
This article goes over the designated Security Officers by department for the Perceptive Content system and provides a link to the Account creation service request.
- Knowledge Base
- Get Connected
This article explains how to connect home or consumer-grade devices like Game Consoles, Televisions, Amazon Fire TV, Roku and other similar devices to ISU’s enterprise network.
- Knowledge Base
- Get Connected
This article describes how to connect to the ISU-OPEN wireless network for students, faculty, and staff.
- Knowledge Base
- Get Connected
Following these instructions you should be fully connected to the VPN appliance.
- Knowledge Base
- Get Connected
This article will provide a resolution to the issue "Untrusted Server Blocked!" error message when connecting to the VPN.
- Knowledge Base
- Hardware, Software, Printing
- Software Support and Licensing
You can export libraries and import them as new libraries, retaining linkage of elements from the original. The export and import of libraries enable you to recreate them under a different username.
- Knowledge Base
- Get Connected
This article addresses the issue with Google Pixel phones that are updated to android 11 and will not connect to wireless. This articles goes through the steps on how to get connected.
- Knowledge Base
- Get Connected
This article provides general information about testing your home network to improve your experience working from home.
- Knowledge Base
- Security
This article provides tips to stay safe online during the holidays. The target audience is students, faculty, and staff.
- Knowledge Base
- Security
This article describes frequently asked question about Endpoint Encryption Software. The target audience students, faculty and staff .
- Knowledge Base
- Security
The standard screen saver lockout is set to 15 minutes. This security lockout feature should automatically initiate after the computer remains idle from user interaction after the standard, predefined time period. The user must then re-enter their password to gain access to the computer.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
If a customer does not have a cell phone to use for multi-factor authentication, a One Time Authentication Token may be used. This article explains what to look for in purchasing a token, and how to get it set up after purchase.