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This article describes how to create a new knowledge base article in the TeamDynamix application. The target audience is OIT student employees and staff that create knowledge base articles.

This article provides links to resources to help students, faculty and staff improve their experience using OneDrive.

Indiana State University (ISU) strives to minimize costs associated with providing unified communications (UC) audio devices to faculty and staff utilizing telephone services through University phone systems. These devices provide the interface to our telephony systems and incur costs based on the devices desired.

This article contains charges related to telecommunication services.

Perceptive Content is the software that is used to store virtual copies of documents by various departments at Indiana State University. This article describes some ISU specific Perceptive Content operations and provides a link to the Office of Information Technology website for a set of detailed tutorials.

Perceptive Content Apps is the replacement for ImageNow WebNow. Content Apps enables more flexibility by allowing access through any web browser because Java is no longer required as with WebNow. If transitioning from using WebNow, users will notice similarities between the products, or if a new user, the intuitive interface will allow for a quicker and easier learning curve than with WebNow.

How to steps for utilizing the file download function in Banner.

This article explains how to connect home or consumer-grade devices like Game Consoles, Televisions, Amazon Fire TV, Roku and other similar devices to ISU’s enterprise network.

This article will provide educational and business affiliate sponsors information about managing the affiliate accounts end date using the Employee Self-Service badge in the MyISU Portal.

This article describes how to connect to the wired network in residential facilities. The target audience is students, faculty, staff and guest.

With Unified Messaging you have access to Exchange Email, Calendaring, and Contacts on your phone, utilizing Outlook Voice Access. You also have access to your voice mails in Microsoft Outlook.

After completing the article, it is expected that you will have a better understating of Microsoft Teams to allow for a seamless transition to the new voice platform

This article will describe audio/video devices to be used with ISU's unified communications system.

A shared voice mailbox in the Exchange Unified Messaging environment will allow a group of users to utilize the same extension and retrieve the voice mail messages received on that extension. The functionality that you see is very similar to what you are used to with a traditional voice mailbox.

Frequently asked questions related to Microsoft Teams.