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- Knowledge Base
- Business Applications
- Blue Reports
This article will guide you through a brief set of steps for new Blue Report users to get started.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
This article will describe audio/video devices to be used with ISU's unified communications system.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
View the process for getting support for Contact Center.
- Knowledge Base
- Accounts and Passwords
This article will provide a resolution to your university account being locked.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
This article will assist anyone required to set up Office 365 Multi-Factor Authentication to access Office 365 resources. This article is for faculty, staff and student employees required to use Office 365 Multi-Factor Authentication.
- Knowledge Base
- Security
This article will provide the operational requirements for handling data according to Indiana State Universities policy for data security and management as defined in the University Handbook section 932.
- Knowledge Base
- Security
This article provides tips to stay safe online during the holidays. The target audience is students, faculty, and staff.
- Knowledge Base
- Business Applications
- Banner
This article will provide general information about Active Employee/ Student Search function in Banner.
- Knowledge Base
- Business Applications
- Banner
This article describes how to use the file upload process in banner. The target audience is staff members who use banner.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
Support for normal office phones will be provided by OIT. Support for special phone lines will be provided by Telecommunications
- Knowledge Base
- Conferencing, Collaboration, and Telephone
Support for traditional telephone services is performed by Telecommunications. Requests for repair or installation of traditional telephone services can be requested directly from Telecommunications.
- Knowledge Base
- Get Connected
This article describes how to connect to the wired network in residential facilities. The target audience is students, faculty, staff and guest.
- Knowledge Base
- Get Connected
This article explains how to connect home or consumer-grade devices like Game Consoles, Televisions, Amazon Fire TV, Roku and other similar devices to ISU’s enterprise network.
- Knowledge Base
- Get Connected
This article describes how to connect to the ISU-OPEN wireless network for students, faculty, and staff.
- Knowledge Base
- Business Applications
- Perceptive Content
This article is a list of the groups by department in the Perceptive Content system as of July 2025.