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- Knowledge Base
- Business Applications
- Banner
This article will provide general information about Active Employee/ Student Search function in Banner.
- Knowledge Base
- Business Applications
- Perceptive Content
Perceptive Content Apps is the replacement for ImageNow WebNow. Content Apps enables more flexibility by allowing access through any web browser because Java is no longer required as with WebNow. If transitioning from using WebNow, users will notice similarities between the products, or if a new user, the intuitive interface will allow for a quicker and easier learning curve than with WebNow.
- Knowledge Base
- Classrooms and Labs
This article will provide a resolution to the issue, PowerPoint presentation projecting black lines during the presentation. This article will provide other considerations and possible solutions when dealing with PowerPoint presentation aspect ratios.
- Knowledge Base
- Business Applications
- TeamDynamix
- Knowledge Base
This article will provide the standards that should be applied when creating a knowledge base article in TeamDynamix. The target audience is students and staff that will be writing, reviewing, approving and publishing knowledge base articles.
- Knowledge Base
- Business Applications
- TeamDynamix
This article describes how technicians can create a ticket template and scheduled ticket in a TeamDynamix ticketing application.
- Knowledge Base
- Business Applications
- Perceptive Content
This article goes over the designated Security Officers by department for the Perceptive Content system and provides a link to the Account creation service request.
- Knowledge Base
- Classrooms and Labs
This article will provide standards for conference room equipment standards. The target audience is for any faculty or staff member responsible for consulting with Educational Technology Services to plan the equipment needed for the conference room in their department or college.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
This article will assist anyone required to set up Office 365 Multi-Factor Authentication to access Office 365 resources. This article is for faculty, staff and student employees required to use Office 365 Multi-Factor Authentication.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- Email
This article describes how to add the recommended confidentiality statement to your Outlook email signature. The target audience is faculty and staff.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- Email
This article describes frequently asked questions about LISTSERV mailing list used for repeated correspondence with a group of people. The target audience is faculty and staff.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- File Storage
This article provides links to resources to help students, faculty and staff improve their experience using OneDrive.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- Office 365/ Office Suite
Information about acquiring and using a MS 365 Copilot license for faculty and staff.
- Knowledge Base
- Business Applications
- TeamDynamix
- Knowledge Base
This article describes how to create a new knowledge base article in the TeamDynamix application. The target audience is OIT student employees and staff that create knowledge base articles.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
Indiana State University (ISU) strives to minimize costs associated with providing unified communications (UC) audio devices to faculty and staff utilizing telephone services through University phone systems. These devices provide the interface to our telephony systems and incur costs based on the devices desired.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
This article contains charges related to telecommunication services.