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- Knowledge Base
- Security
This article will provide the operational requirements for handling data according to Indiana State Universities policy for data security and management as defined in the University Handbook section 932.
- Knowledge Base
- Security
This article describes frequently asked question about Endpoint Encryption Software. The target audience students, faculty and staff .
- Knowledge Base
- Security
The standard screen saver lockout is set to 15 minutes. This security lockout feature should automatically initiate after the computer remains idle from user interaction after the standard, predefined time period. The user must then re-enter their password to gain access to the computer.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
If a customer does not have a cell phone to use for multi-factor authentication, a One Time Authentication Token may be used. This article explains what to look for in purchasing a token, and how to get it set up after purchase.
- Knowledge Base
- Security
This article provides tips to stay safe online during the holidays. The target audience is students, faculty, and staff.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- Email
This article provides instructions on how to separate email conversations into messages in the Outlook Web App for staff, faculty, and students
- Knowledge Base
- Get Connected
Following these instructions you should be fully connected to the VPN appliance.
- Knowledge Base
- Accounts and Passwords
This article will provide a resolution to your university account being locked.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
This article will describe audio/video devices to be used with ISU's unified communications system.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
This article will provide answers to frequently asked questions about Office 365 multi-factor authentication. The target audience is faculty, staff, student-employees.
- Knowledge Base
- Get Connected
This article describes how to connect to the wired network in residential facilities. The target audience is students, faculty, staff and guest.
- Knowledge Base
- Business Applications
- Perceptive Content
This article goes over the designated Security Officers by department for the Perceptive Content system and provides a link to the Account creation service request.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
This article will provide general information about Microsoft Office 365 Multi-Factor Authentication (MFA) for faculty, staff and student employees.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
Support for traditional telephone services is performed by Telecommunications. Requests for repair or installation of traditional telephone services can be requested directly from Telecommunications.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
Support for normal office phones will be provided by OIT. Support for special phone lines will be provided by Telecommunications