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- Knowledge Base
- Business Applications
- TeamDynamix
- Knowledge Base
This article describes how to create a new knowledge base article in the TeamDynamix application. The target audience is OIT student employees and staff that create knowledge base articles.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- File Storage
This article provides links to resources to help students, faculty and staff improve their experience using OneDrive.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
Indiana State University (ISU) strives to minimize costs associated with providing unified communications (UC) audio devices to faculty and staff utilizing telephone services through University phone systems. These devices provide the interface to our telephony systems and incur costs based on the devices desired.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
This article contains charges related to telecommunication services.
- Knowledge Base
- Business Applications
- Perceptive Content
Perceptive Content is the software that is used to store virtual copies of documents by various departments at Indiana State University. This article describes some ISU specific Perceptive Content operations and provides a link to the Office of Information Technology website for a set of detailed tutorials.
- Knowledge Base
- Business Applications
- Perceptive Content
Perceptive Content Apps is the replacement for ImageNow WebNow. Content Apps enables more flexibility by allowing access through any web browser because Java is no longer required as with WebNow. If transitioning from using WebNow, users will notice similarities between the products, or if a new user, the intuitive interface will allow for a quicker and easier learning curve than with WebNow.
- Knowledge Base
- Business Applications
- Banner
How to steps for utilizing the file download function in Banner.
- Knowledge Base
- Get Connected
This article explains how to connect home or consumer-grade devices like Game Consoles, Televisions, Amazon Fire TV, Roku and other similar devices to ISU’s enterprise network.
- Knowledge Base
- Accounts and Passwords
This article will provide educational and business affiliate sponsors information about managing the affiliate accounts end date using the Employee Self-Service badge in the MyISU Portal.
- Knowledge Base
- Get Connected
This article describes how to connect to the wired network in residential facilities. The target audience is students, faculty, staff and guest.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
With Unified Messaging you have access to Exchange Email, Calendaring, and Contacts on your phone, utilizing Outlook Voice Access. You also have access to your voice mails in Microsoft Outlook.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
After completing the article, it is expected that you will have a better understating of Microsoft Teams to allow for a seamless transition to the new voice platform
- Knowledge Base
- Conferencing, Collaboration, and Telephone
This article will describe audio/video devices to be used with ISU's unified communications system.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
A shared voice mailbox in the Exchange Unified Messaging environment will allow a group of users to utilize the same extension and retrieve the voice mail messages received on that extension. The functionality that you see is very similar to what you are used to with a traditional voice mailbox.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
Frequently asked questions related to Microsoft Teams.