Knowledge Base

Categories (12)

Top Self-Help Articles relevant to remote instruction and work for Students, Faculty, and Staff.
The search functionality at the top can be used for additional assistance as well as contacting our Help Desk (Technology Support Center) during business hours.

Articles related to creating accounts and managing passwords for university enterprise applications.

Articles associated with administrative software such as Banner, Argos, ImageNow, Kronos.

Articles associated with on-campus and off-campus connections to network (wireless and wired).

Articles associated with instructional tools (Blackboard, YuJa, Respondus, Turnitin, etc.) and programming services for faculty instruction and research projects.

Articles associated with computer hardware and software, printers/printing, computer and software purchases.

Articles associated with office and personal productivity tools such as email, calendaring, and file storage.

Articles associated with SharePoint, telephones, voicemail, and conferencing.

Articles associated with graphic design and layout consultation, printing, and video.

Articles associated with audio-visual, software and hardware for academic classrooms and computer labs.

Information about ISU data security, how to protect your personal and ISU device, security exemption request and consultation.

Articles describing services Project Management, Technology Support Center and Consultant services.

Articles (1)

Security Awareness: General Best Practices for Security

ISU employees must follow security-related best practices. Such practices are common across many different computer environments, and apply on personal computers as well as ISU computers.