Knowledge Base

Categories (11)

Accounts and Passwords

Articles related to creating accounts and managing passwords for university enterprise applications.
Expand

Business Applications

Articles associated with administrative software such as Banner, Argos, Perceptive Content, Kronos.
Expand

Getting Connected

Articles associated with on-campus and off-campus connections to network (wireless and wired).
Expand

Academic Tools and Research Support

Articles associated with instructional tools (Canvas, YuJa, Respondus, Turnitin, etc.) and programming services for faculty instruction and research projects.
Expand

Hardware, Software, Printing

Articles associated with computer hardware and software, printers/printing, computer and software purchases.
Expand

Email, Calendaring, File Storage and Additional Productivity Tools

Articles associated with office and personal productivity tools such as email, calendaring, and file storage.
Expand

Conferencing, Collaboration, and Telephone

Articles associated with SharePoint, telephones, voicemail, and conferencing.
Expand

Graphic Design, Multimedia, and Video

Articles associated with graphic design and layout consultation, printing, and video.
Expand

Classrooms and Labs

Articles associated with audio-visual, software and hardware for academic classrooms and computer labs.
Expand

Security

Information about ISU data security, how to protect your personal and ISU device, security exemption request and consultation.
Expand

IT Professional Services

Articles describing services Project Management, Technology Support Center and Consultant services.
Expand

Articles (2)

Getting Help

Provides information on how to contact the Technology Support Center (TSC) for help.

Security Awareness: General Best Practices for Security

ISU employees must follow security-related best practices. Such practices are common across many different computer environments, and apply on personal computers as well as ISU computers.