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This article provides instructions on how to separate email conversations into messages in the Outlook Web App for staff, faculty, and students
This article describes how to use the Message Quarantine functions in Outlook in Office 365 in order to receive all of your email messages.
This article will assist anyone required to set up Office 365 Multi-Factor Authentication to access Office 365 resources. This article is for faculty, staff and student employees required to use Office 365 Multi-Factor Authentication.
This article describes how to create a new knowledge base article in the TeamDynamix application. The target audience is OIT student employees and staff that create knowledge base articles.
This article describes how to customize a Desktop Template
This article describes how Resource Pool Managers are able to manage their assigned staff Project efforts by approving, rejecting, or withdrawing a Project Resource Request generated by a TeamDynamix Project, Project Manager.
This article will show how to update percent complete on a project task using My Work.
This article will show you how to enter issues and risks in a project.
This article describes how to use the built in Project reports to check status of an individual project and the status of all the projects which you are either (1) a project manager, (2) alternative project management, or (3) a designated team member on a project.
Guidance for building out a project schedule
This article describes how technicians can create a ticket template and scheduled ticket in a TeamDynamix ticketing application.
This article will provide information on how to find the app store, download apps, and launch the apps downloaded.
This article describes how to securely print confidential documents to a shared printer.
This article will give a step by step list of instructions for removing the Pharos print client from your machine.
This article describes how to connect to the ISU network in residential facilities for guest using a wired connection.