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This article describes how to create a new knowledge base article in the TeamDynamix application. The target audience is OIT student employees and staff that create knowledge base articles.

How to steps for utilizing the file download function in Banner.

This article explains how to connect home or consumer-grade devices like Game Consoles, Televisions, Amazon Fire TV, Roku and other similar devices to ISU’s enterprise network.

View the process for getting support for Teams, Skype for Business, or Voice Mail.

If you're backing up your Media Library or using an advanced video editor, you will need to download the YuJa videos as a .mp4 video.

This article will assist anyone required to set up Office 365 Multi-Factor Authentication to access Office 365 resources. This article is for faculty, staff and student employees required to use Office 365 Multi-Factor Authentication.

This article describes how technicians can create a ticket template and scheduled ticket in a TeamDynamix ticketing application.

This article describes how to securely print confidential documents to a shared printer.

This article will provide information on how to find the app store, download apps, and launch the apps downloaded.

This article describes how to use the Message Quarantine functions in Outlook in Office 365 in order to receive all of your email messages.

Polycom VVX phones, connected to Skype for Business, allows calls to be transferred to other phones using a phone number or contact entry.  This article will walk you through the process of performing this operation.

For researchers that are using recorded video and want to add it to Qualtrics surveys.
This will work for Faculty, Staff, and Students that are using both YuJa and Qualtrics.

If you need to post or email a link to your YuJa video for guest viewing.

Where to find YuJa link in a Canvas course

The Video Platform’s Quizzes offer a way to assess learning, encourage interaction and to measure understanding of video content. Content Creators can make video quizzes using any uploaded video content in their Media Collection.