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This article describes how to prepare for taking an exam in Blackboard for students.

Polycom VVX phones, connected to Skype for Business, allows calls to be transferred to other phones using a phone number or contact entry.  This article will walk you through the process of performing this operation.

View the process for getting support for Teams, Skype for Business, or Voice Mail.

This article describes how to access Adobe CC applications in labs and on shared machines. By following these steps, users will be able to use Adobe CC applications on University owned equipment in labs and departmental shared use machines on campus. The target audience of this article is Students, Faculty, Staff, particularly those that use or manage multi-user machines.

This article describes how Resource Pool Managers are able to manage their assigned staff Project efforts by approving, rejecting, or withdrawing a Project Resource Request generated by a TeamDynamix Project, Project Manager.

This article describes how to use the file upload process in banner. The target audience is staff members who use banner.

This article describes how to establish access to the Student Manager application. The target audience includes staff and Help Desk technicians.

This article will show you how to enter issues and risks in a project.

Workspaces also play a role in Resource Capacity Planning by allowing Workspace members to estimate how much non-project and ticket time they expect to spend in the Workspace throughout the year.

This article describes how to manage your desktops.

This article describes how to customize a Desktop Template

The article describes how to delete or rename duplicate desktops.

This article describes how to create a new knowledge base article in the TeamDynamix application. The target audience is OIT student employees and staff that create knowledge base articles.

This article describes how to use the built in Project reports to check status of an individual project and the status of all the projects which you are either (1) a project manager, (2) alternative project management, or (3) a designated team member on a project.