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Configure an "Away" greeting to inform callers that you will be away from your phone for an extended period of time.

This article will walk you through the process of recording and submitting an audio file to be used on an auto attendant or response group.

Polycom VVX phones, connected to Skype for Business, allows calls to be transferred to other phones using a phone number or contact entry.  This article will walk you through the process of performing this operation.

Frequently asked questions related to Microsoft Teams.

This article will help you determine when a location needs to be manually set as well as how to do that.

This guide will walk you through the process of acquiring the devices recommended to participate in an Audio/Video Conference.

Skype for Business is a versatile communications platform.  As such, devices such as headsets or desk phones are utilized to allow users to communicate with telephone-like functionality.

View the process for getting support for Contact Center.

ISU's phone system allows for calls to placed to any phone number both inside and outside of the university.

This article will describe the process of dialing international phone numbers.

View the process for getting support for Teams, Skype for Business, or Voice Mail.

This article contains charges related to telecommunication services.

This article will describe audio/video devices to be used with ISU's unified communications system.

The article below will detail two situations that will determine how location information is determined.

Indiana State University (ISU) strives to minimize costs associated with providing unified communications (UC) audio devices to faculty and staff utilizing telephone services through University phone systems. These devices provide the interface to our telephony systems and incur costs based on the devices desired.