Unified Communications Audio/Video Device Information

Introduction

Microsoft Skype for Business (SfB) is a tool that enables unified communications.  Using SfB users are able to send instant messages, interact with voicemail, make or receive phone calls, and check calendar appointments.  This allows for fluid communication workflows to reduce the amount of time that is spent handling communications.

The Enterprise Voice functionality within Skype for Business is the technology that allows you to make and receive phone calls.  Using the SfB client, on your computer, along with a USB headset, or VoIP desk phone, users can make or receive phone calls using VoIP technology.  This also enables users to control their call forwarding, simultaneous ringing, and delegates.

With Skype for Business there is no distinction between single-line phones and multi-line phones.  Other features of the system are utilized the enable the multi-line functionality if it is needed.

Skype for Business also allows users to hold online meetings that include full audio/video capabilities, including sharing of desktops, and presentations.

To utilize these features an appropriate device is needed.  ISU has adopted devices specified by Microsoft as being certified for Skype for Business.

OIT is providing one device per traditional telephone replaced as part of the Skype for Business telephone migration project.  Additional devices can be purchased separately.  Some devices may require approval.

Devices

Headsets

Headsets are used in connection with an ISU-owned computer and the Skype for Business client.  Basic features of the client include:  making and receiving calls, transferring calls, checking voice mail, advanced call functionality including team-calling (call rolling), and IM and presence.  In order to interact with phone calls, your computer must be on and your device plugged in.

 

Poly Blackwire C3210 (Replaces Plantronics C315-M)

Poly Blackwire C3220 (Replaces Plantronics C325-M)

Plantronics W440-M

Vendor URL https://www.poly.com/us/en/products/headsets/blackwire/blackwire-3200 https://www.poly.com/us/en/products/headsets/blackwire/blackwire-3200   
Description The Blackwire 3200 Series provides a best-in-class audio experience in a headset that’s built for enterprise needs. Even better, people want to wear it—so your investment pays off. With a sleek design and flexible microphone boom for a customizable fit, what’s not to love? Plus, it sounds as good as it looks. Enjoy the high-quality audio you expect from Poly.   The Blackwire 3200 Series provides a best-in-class audio experience in a headset that’s built for enterprise needs. Even better, people want to wear it—so your investment pays off. With a sleek design and flexible microphone boom for a customizable fit, what’s not to love? Plus, it sounds as good as it looks. Enjoy the high-quality audio you expect from Poly.   The Savi 400 series offer the optimum level of wearing style choice and best-in-class PC audio in a convenient, portable package. For PC-based office and remote workers, the Savi® 400 Series offers excellent audio quality, up to 300 feet of wireless range and your choice of four wearing styles including the Savi 440 - the lightest DECT headset on the market that features a hot swappable battery for unlimited talk time and can be worn three ways to match your personal style.
Style Monaural Binaural Monaural
Connectivity Type USB (Wired) USB (Wired) USB (Wireless)
Wearing Style Over the head Over the head Over the ear
Cost None None $184

Desk Phones (Handsets)

Handsets are network connected devices that allow you to perform call functions such as making and receiving calls, forwarding calls, and checking voice mail.

 

Standard

Polycom VVX 411

Vendor URL http://www.polycom.com/products-services/voice/desktop-solutions/realpresence-desktop-vvx-business-media-phones/vvx-400-410.html
Description These color 12-line mid-range Business Media Phones are for today's office workers and call attendants who depend on crystal clear communications. Give your call attendant a high-quality, cost effective UC solution that will handle their moderate call volume and provide them with the advanced telephony features they expect from a modern media phone.
Recommended Use This device is recommended for most users who require a desk phone
Interface Type Hard keys
Transfer Capability Yes
Voicemail Access Yes

Other Devices

We have tested several other devices that can be utilized if specific use-cases require it.  Please contact the Unified Communications group for more information about these devices.

 

Plantronics P610-M

Logitech C930e

Device Type Conference Phone Webcam
Vendor URL http://www.plantronics.com/us/product/calisto-600#support-model-0 https://www.logitech.com/en-us/product/c930e-webcam
Description A corded USB Speakerphone that turns any PC into a portable conferencing device. Full-duplex audio and 360-degree microphone pick-up provide business-quality sound. The C930e delivers the a professional desktop video collaboration experience yet. Features the widest field-of-view and is the first to support full HD 1080p.
Connectivity USB (Wired) USB (Wired)
Primary Device Option No No
Cost $84 $120

To Request a Device

Select the appropriate scenario below to request your UC audio device:

General Device Requests (Select "Request UC Audio Device" as the Skype for Business Request Type)

Additional Information

To view any of these devices in-person you can visit the Technology Support Center (Stalker Hall 009).  View their website for hours.

For any additional questions or information about any of these devices, contact the Unified Communications Group

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Details

Article ID: 35632
Created
Tue 8/22/17 3:01 PM
Modified
Fri 9/23/22 9:50 AM

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