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After completing the article, it is expected that you will have a better understating of Microsoft Teams to allow for a seamless transition to the new voice platform

This article will describe audio/video devices to be used with ISU's unified communications system.

This article is to assist users in signing into their Polycom Desk Phone after their migration to Microsoft Teams is complete.

Skype for Business is a versatile communications platform.  As such, devices such as headsets or desk phones are utilized to allow users to communicate with telephone-like functionality.

View the process for getting support for Teams, Skype for Business, or Voice Mail.

ISU's phone system allows for calls to placed to any phone number both inside and outside of the university.

This article will describe the process of dialing international phone numbers.

View the process for getting support for Contact Center.

Support for traditional telephone services is performed by Telecommunications. Requests for repair or installation of traditional telephone services can be requested directly from Telecommunications.

Support for normal office phones will be provided by OIT. Support for special phone lines will be provided by Telecommunications

This article will provide answers to frequently asked questions about Office 365 multi-factor authentication. The target audience is faculty, staff, student-employees.

Polycom VVX phones, connected to Skype for Business, allows calls to be transferred to other phones using a phone number or contact entry.  This article will walk you through the process of performing this operation.

To install the new myISU app, navigate to your app store on your device, search "myISU" & install the app. Open the app & follow the login prompts using your ISU credentials.