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This article will provide general information about eduroam at Indiana State University. The target audience is students, faculty and staff.

If a customer does not have a cell phone to use for multi-factor authentication, a One Time Authentication Token may be used. This article explains what to look for in purchasing a token, and how to get it set up after purchase.

Email is available to alumni after graduation from ISU. Other services available in Office 365 are terminated 60 days after graduation.

Support for normal office phones will be provided by OIT. Support for special phone lines will be provided by Telecommunications

Perceptive Content Apps is the replacement for ImageNow WebNow. Content Apps enables more flexibility by allowing access through any web browser because Java is no longer required as with WebNow. If transitioning from using WebNow, users will notice similarities between the products, or if a new user, the intuitive interface will allow for a quicker and easier learning curve than with WebNow.

This article provides general information about Instructional Tools available at Indiana State University.

This article will describe audio/video devices to be used with ISU's unified communications system.

This article will provide general information about Microsoft Office 365 Multi-Factor Authentication (MFA) for faculty, staff and student employees.

This article provides locations for student printers. The target audience is students.

This article will provide general information about the University Account created for all students, faculty and staff and used to access the MyISU portal and other web-based resources at Indiana State University.

This article describes ransomware and advises employees on what to do if they think they have been infected by this type of malware.

Document on types of AV installations on campus and how they are serviced or maintained by OIT Educational Technology Services.

Support for traditional telephone services is performed by Telecommunications. Requests for repair or installation of traditional telephone services can be requested directly from Telecommunications.

If you would like a new network jack, phone jack, or cable TV jack installed or have an existing jack that is not active or not functioning, please contact Telecommunications.

This article explains what fine-grained access in Banner entails, and what is currently applied in our Banner environment. The target audience is departmental security managers and business analysts.