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- Knowledge Base
- Conferencing, Collaboration, and Telephone
This article will describe audio/video devices to be used with ISU's unified communications system.
- Knowledge Base
- Hardware, Software, Printing
- Printing
This article provides locations for student printers. The target audience is students.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
Support for traditional telephone services is performed by Telecommunications. Requests for repair or installation of traditional telephone services can be requested directly from Telecommunications.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
If you would like a new network jack, phone jack, or cable TV jack installed or have an existing jack that is not active or not functioning, please contact Telecommunications.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
Support for normal office phones will be provided by OIT. Support for special phone lines will be provided by Telecommunications
- Knowledge Base
- Business Applications
- TeamDynamix
This article contains key TeamDynamix terms and definitions.
- Knowledge Base
- Parents, Alumni, and Guests
Email is available to alumni after graduation from ISU. Other services available in Office 365 are terminated 60 days after graduation.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
This article will provide general information about Microsoft Office 365 Multi-Factor Authentication (MFA) for faculty, staff and student employees.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- Office 365/ Office Suite
This article provides information on the level of support provided by the Office of Information Technology for the Office 365 Applications.
- Knowledge Base
- Accounts and Passwords
This article will provide general information about the University Account created for all students, faculty and staff and used to access the MyISU portal and other web-based resources at Indiana State University.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
If a customer does not have a cell phone to use for multi-factor authentication, a One Time Authentication Token may be used. This article explains what to look for in purchasing a token, and how to get it set up after purchase.
- Knowledge Base
- Security
This article describes ransomware and advises employees on what to do if they think they have been infected by this type of malware.
- Knowledge Base
- Academic Tools and Research Support
- Instructional Tools
This article provides general information about Instructional Tools available at Indiana State University.
- Knowledge Base
- Security
Making the most of technology safely and securely can seem overwhelming and confusing. However, regardless of what technology you are using or how you are using it, here are four simple steps that will help you stay secure.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- File Storage
This article provides general information about OneDrive features for students.