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- Knowledge Base
- Classrooms and Labs
- Classrooms
Document on types of AV installations on campus and how they are serviced or maintained by OIT Educational Technology Services.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
If a customer does not have a cell phone to use for multi-factor authentication, a One Time Authentication Token may be used. This article explains what to look for in purchasing a token, and how to get it set up after purchase.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
This article will describe audio/video devices to be used with ISU's unified communications system.
- Knowledge Base
- Get Connected
This article will provide general information about eduroam at Indiana State University. The target audience is students, faculty and staff.
- Knowledge Base
- Get Connected
This article provides general information about testing your home network to improve your experience working from home.
- Knowledge Base
- Business Applications
- Perceptive Content
Perceptive Content Apps is the replacement for ImageNow WebNow. Content Apps enables more flexibility by allowing access through any web browser because Java is no longer required as with WebNow. If transitioning from using WebNow, users will notice similarities between the products, or if a new user, the intuitive interface will allow for a quicker and easier learning curve than with WebNow.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- File Storage
This article provides general information about OneDrive features for students.
- Knowledge Base
- Hardware, Software, Printing
- Printing
This article provides locations for student printers. The target audience is students.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
Support for traditional telephone services is performed by Telecommunications. Requests for repair or installation of traditional telephone services can be requested directly from Telecommunications.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
If you would like a new network jack, phone jack, or cable TV jack installed or have an existing jack that is not active or not functioning, please contact Telecommunications.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
Support for normal office phones will be provided by OIT. Support for special phone lines will be provided by Telecommunications
- Knowledge Base
- Business Applications
- TeamDynamix
This article contains key TeamDynamix terms and definitions.
- Knowledge Base
- Parents, Alumni, and Guests
Email is available to alumni after graduation from ISU. Other services available in Office 365 are terminated 60 days after graduation.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
This article will provide general information about Microsoft Office 365 Multi-Factor Authentication (MFA) for faculty, staff and student employees.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- Office 365/ Office Suite
This article provides information on the level of support provided by the Office of Information Technology for the Office 365 Applications.