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This article will walk you through the process of recording and submitting an audio file to be used on an auto attendant or response group.
This article will assist you in setting up or request delegate access to be able to make calls on behalf of another person or common area phone.
This article will walk you through the process of making a call on behalf of another person using Skype for Business or a Polycom VVX desk phone.
The guide below will walk you through the process of changing your conference ID information.
Polycom VVX phones, connected to Skype for Business, allows calls to be transferred to other phones using a phone number or contact entry.  This article will walk you through the process of performing this operation.
Depending on the client platform you are using, you may see a small difference in feature capabilities. This article will allow you to see which common features are avaialble on the different platforms.
Our university phone system will allow you to transfer your campus telephone to another phone number either on or off campus. This article will assist you in completing this process.
Using Skype for Business Conferencing you can join meetings that replicate a classroom environment. The article below will assist you in joining and participating in a Skype for Business meeting.
Using Skype for Business Conferencing you can set up a meeting to simulate a classroom environment in an online space. Useful features include audio/video communication, screen or program sharing, notes, whiteboard, Q & A, and attachment sharing.
Skype for Business Meetings can be recorded and then saved for review later, or distributed to people who could not attend the meeting. This article will describe the process to record a meeting.
This article will describe audio/video devices to be used with ISU's unified communications system.
Microsoft Skype for Business (SfB) is a tool that enables unified communications.  Using SfB users are able to send instant messages, interact with voicemail, make or receive phone calls, and check calendar appointments.  This allows for fluid communication workflows to reduce the amount of time that is spent handling communications.
Multimedia Conferencing allows users to create conferences that contain both a web and phone dial-in capabilities. These capabilities allow for almost anybody to be able to join a conference. SfB conferences utilize Microsoft Outlook to set up the meeting calendar appointment, inserting the information for attendees to be able to join the conference either on the web, using SfB desktop client, or via phone.
Skype for Business Enterprise Voice contains full features for forwarding your incoming phone calls to additional team members. These features are called Team Call Groups.
View the process for getting support for Teams, Skype for Business, or Voice Mail.