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This article will provide a resolution to your university account being locked.

This article will provide the operational requirements for handling data according to Indiana State Universities policy for data security and management as defined in the University Handbook section 932.

This article provides tips to stay safe online during the holidays. The target audience is students, faculty, and staff.

This article will provide general information about Active Employee/ Student Search function in Banner.

Support for normal office phones will be provided by OIT. Support for special phone lines will be provided by Telecommunications

Support for traditional telephone services is performed by Telecommunications. Requests for repair or installation of traditional telephone services can be requested directly from Telecommunications.

This article describes how to connect to the wired network in residential facilities. The target audience is students, faculty, staff and guest.

This article explains how to connect home or consumer-grade devices like Game Consoles, Televisions, Amazon Fire TV, Roku and other similar devices to ISU’s enterprise network.

This article describes how to connect to the ISU-OPEN wireless network for students, faculty, and staff.

With Unified Messaging you have access to Exchange Email, Calendaring, and Contacts on your phone, utilizing Outlook Voice Access. You also have access to your voice mails in Microsoft Outlook.

After completing the article, it is expected that you will have a better understating of Microsoft Teams to allow for a seamless transition to the new voice platform

A shared voice mailbox in the Exchange Unified Messaging environment will allow a group of users to utilize the same extension and retrieve the voice mail messages received on that extension. The functionality that you see is very similar to what you are used to with a traditional voice mailbox.

Frequently asked questions related to Microsoft Teams.

Polycom VVX phones, connected to Skype for Business, allows calls to be transferred to other phones using a phone number or contact entry.  This article will walk you through the process of performing this operation.