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- Knowledge Base
- Academic Tools and Research Support
- Instructional Tools
Instructions for ISU faculty to use the "Upload Grades to Banner" feature in their Canvas courses.
- Knowledge Base
- Get Connected
This article describes how to connect to the wired network in residential facilities. The target audience is students, faculty, staff and guest.
- Knowledge Base
- Classrooms and Labs
This article will provide standards for conference room equipment standards. The target audience is for any faculty or staff member responsible for consulting with Educational Technology Services to plan the equipment needed for the conference room in their department or college.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
If a customer does not have a cell phone to use for multi-factor authentication, a One Time Authentication Token may be used. This article explains what to look for in purchasing a token, and how to get it set up after purchase.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
This article will describe audio/video devices to be used with ISU's unified communications system.
- Knowledge Base
- Get Connected
This article addresses the issue with Google Pixel phones that are updated to android 11 and will not connect to wireless. This articles goes through the steps on how to get connected.
- Knowledge Base
- Get Connected
Following these instructions you should be fully connected to the VPN appliance.
- Knowledge Base
- Get Connected
This article provides general information about testing your home network to improve your experience working from home.
- Knowledge Base
- Get Connected
This article describes how to connect to the ISU-OPEN wireless network for students, faculty, and staff.
- Knowledge Base
- Get Connected
This article explains how to connect home or consumer-grade devices like Game Consoles, Televisions, Amazon Fire TV, Roku and other similar devices to ISU’s enterprise network.
- Knowledge Base
- Business Applications
- Banner
This article will provide general information about Active Employee/ Student Search function in Banner.
- Knowledge Base
- Classrooms and Labs
This article will provide a resolution to the issue, PowerPoint presentation projecting black lines during the presentation. This article will provide other considerations and possible solutions when dealing with PowerPoint presentation aspect ratios.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
This article will assist anyone required to set up Office 365 Multi-Factor Authentication to access Office 365 resources. This article is for faculty, staff and student employees required to use Office 365 Multi-Factor Authentication.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- Email
This article describes how to add the recommended confidentiality statement to your Outlook email signature. The target audience is faculty and staff.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- Email
This article describes frequently asked questions about LISTSERV mailing list used for repeated correspondence with a group of people. The target audience is faculty and staff.