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- Knowledge Base
- Conferencing, Collaboration, and Telephone
Polycom VVX phones, connected to Skype for Business, allows calls to be transferred to other phones using a phone number or contact entry. This article will walk you through the process of performing this operation.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
Configure an "Away" greeting to inform callers that you will be away from your phone for an extended period of time.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
This article contains charges related to telecommunication services.
- Knowledge Base
- Security
Users who require administrative rights on their ISU workstations will install and use Thycotic Privilege Manage to securely elevate their rights. This article describes how to install and use the solution.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
With Unified Messaging you have access to Exchange Email, Calendaring, and Contacts on your phone, utilizing Outlook Voice Access. You also have access to your voice mails in Microsoft Outlook.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
This article will describe audio/video devices to be used with ISU's unified communications system.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
Support for normal office phones will be provided by OIT. Support for special phone lines will be provided by Telecommunications
- Knowledge Base
- Conferencing, Collaboration, and Telephone
If you would like a new network jack, phone jack, or cable TV jack installed or have an existing jack that is not active or not functioning, please contact Telecommunications.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
Support for traditional telephone services is performed by Telecommunications. Requests for repair or installation of traditional telephone services can be requested directly from Telecommunications.
- Knowledge Base
- Hardware, Software, Printing
- Hardware
Describes the computer ownership standards for ISU employees.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
Frequently asked questions related to Microsoft Teams.
- Knowledge Base
- Getting Connected
This is the updated Secure Client Formally Anyconnect Secure Client instructions for connecting to the VPN.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
After completing the article, it is expected that you will have a better understating of Microsoft Teams to allow for a seamless transition to the new voice platform
- Knowledge Base
- Conferencing, Collaboration, and Telephone
A shared voice mailbox in the Exchange Unified Messaging environment will allow a group of users to utilize the same extension and retrieve the voice mail messages received on that extension. The functionality that you see is very similar to what you are used to with a traditional voice mailbox.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
This article is to assist users in signing into their Polycom Desk Phone after their migration to Microsoft Teams is complete.