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This article will walk you through the process of recording and submitting an audio file to be used on an auto attendant or response group.
This article will assist you in setting up or request delegate access to be able to make calls on behalf of another person or common area phone.
This article will walk you through the process of making a call on behalf of another person using Skype for Business or a Polycom VVX desk phone.
The guide below will walk you through the process of changing your conference ID information.
Polycom VVX phones, connected to Skype for Business, allows calls to be transferred to other phones using a phone number or contact entry.  This article will walk you through the process of performing this operation.
Depending on the client platform you are using, you may see a small difference in feature capabilities. This article will allow you to see which common features are avaialble on the different platforms.
Our university phone system will allow you to transfer your campus telephone to another phone number either on or off campus. This article will assist you in completing this process.
Using Skype for Business Conferencing you can join meetings that replicate a classroom environment. The article below will assist you in joining and participating in a Skype for Business meeting.
Using Skype for Business Conferencing you can set up a meeting to simulate a classroom environment in an online space. Useful features include audio/video communication, screen or program sharing, notes, whiteboard, Q & A, and attachment sharing.
Skype for Business Meetings can be recorded and then saved for review later, or distributed to people who could not attend the meeting. This article will describe the process to record a meeting.
This article will describe audio/video devices to be used with ISU's unified communications system.
Skype for Business Enterprise Voice contains full features for forwarding your incoming phone calls to additional team members. These features are called Team Call Groups.
View the process for getting support for Teams, Skype for Business, or Voice Mail.
This article will walk you through the process of adding a user outside of your organization to your contact list.
Skype for Business Enterprise Voice provides telephony services to users.  They will access the service either by using a headset or desk phone.  For users using a desk phone, the following guide will assist you in logging in to your phone.

You will need to log in to your phone again after you change your university password, or after your account has been locked out.