Popular Articles

Provides information on how to contact the Technology Support Center (TSC) for help.
This article will provide general information about the University Account created for all students, faculty and staff and used to access the MyISU portal and other web-based resources at Indiana State University.
This article explains how to connect home or consumer-grade devices like Game Consoles, Televisions, Amazon Fire TV, Roku and other similar devices to ISU’s enterprise network.
This article will provide general information about Personal Laptop Purchase Program for students.
This article will assist anyone required to set up Office 365 Multi-Factor Authentication to access Office 365 resources. This article is for faculty, staff and student employees required to use Office 365 Multi-Factor Authentication.
This is the FAQ for installation of MS Office Pro Plus from O365.
This article explains the minimum hardware and software specifications for students bringing their own laptop. If you have questions about the minimum specifications please stop by the Technology Support Center on the lower level of Stalker Hall or call 812-237-2910.
This article will guide you through a brief set of steps to get started using the student printing resources at Indiana State Uinversity.
This article describes how to connect your device to the ISU-OPEN wireless network. Guest without an Indiana State University should follow these steps to create a temporary account that will allow them to access the ISU-OPEN network during their visit.
This article shows the steps for activating the University Account that will provide access to ISU computer-based resources.
This article describes how to connect your device to the ISU-SECURE network. These steps should be followed by students, faculty, staff and anyone with an Indiana State University account provided by a campus sponsor. This is a secure network and is the preferred network to be used by students, faculty and staff conducting Indiana State University business.
This checklist is to be used as guidance for separating from the current department you are employed in or from Indiana State University. It is intended to provide you with key security and data storage items to check in order to successfully complete this important process.
Following these instructions you should be fully connected to the VPN appliance.
This article describes how to connect to the ISU-OPEN wireless network for students, faculty, and staff.
Skype for Business Enterprise Voice provides telephony services to users.  They will access the service either by using a headset or desk phone.  For users using a desk phone, the following guide will assist you in logging in to your phone.

You will need to log in to your phone again after you change your university password, or after your account has been locked out.
The Polycom BToE Connector is a software agent produced by Polycom.  This connector integrates a Polycom VVX phone to your computer to allow you to sign in to your phone and manage calls from the Skype for Business client.
OneDrive for Business general information to get started with account access and files.
This articles describes, and points to, the software ISU students, staff, and faculty can down load and install on personal devices at no additional costs. If you have an ISU owned machine that you need software installation support please use the service titled "Software Installation for ISU Owned Machines".
This article is for student, faculty, and staff having trouble using their University password and provide instructions on how to reset or unlock their password.
This article will describe audio/video devices to be used with ISU's unified communications system.
This article provides locations for student printers. The target audience is students.
This article contains basic information about Zoom capabilities and information on how to begin using Zoom.
Microsoft Skype for Business (SfB) is a tool that enables unified communications.  Using SfB users are able to send instant messages, interact with voicemail, make or receive phone calls, and check calendar appointments.  This allows for fluid communication workflows to reduce the amount of time that is spent handling communications.
This article describes how to prepare for taking an exam in Blackboard for students.
This article will provide the operational requirements for handling data according to Indiana State Universities policy for data security and management as defined in the University Handbook section 932.