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- Knowledge Base
- Get Connected
Use this guide if you are having trouble connecting to our wireless network. This guide lists devices and/or device specifications that are compatible with our ISU network. It also lists devices that are known to have problems connecting to our network.
- Knowledge Base
- Get Connected
This article describes how to connect to the wired network in residential facilities. The target audience is students, faculty, staff and guest.
- Knowledge Base
- Hardware, Software, Printing
- Software Support and Licensing
This article will detail the steps for students to install a copy of ArcGIS Pro on their personal machines.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
If a customer does not have a cell phone to use for multi-factor authentication, a One Time Authentication Token may be used. This article explains what to look for in purchasing a token, and how to get it set up after purchase.
- Knowledge Base
- Hardware, Software, Printing
- Hardware
Hardware support for Scholarship Laptops is defined.
- Knowledge Base
- Hardware, Software, Printing
- Hardware
This article explains the minimum hardware and software specifications for students bringing their own laptop.
- Knowledge Base
- Get Connected
This article explains how to connect home or consumer-grade devices like Game Consoles, Televisions, Amazon Fire TV, Roku and other similar devices to ISU’s enterprise network.
- Knowledge Base
- Get Connected
This article describes how to connect to the ISU-OPEN wireless network for students, faculty, and staff.
- Knowledge Base
- Security
This article provides tips to stay safe online during the holidays. The target audience is students, faculty, and staff.
- Knowledge Base
- Business Applications
- Banner
This article will provide general information about Active Employee/ Student Search function in Banner.
- Knowledge Base
- Hardware, Software, Printing
- Printing
This article provides locations for student printers. The target audience is students.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- Email
This article provides instructions on how to separate email conversations into messages in the Outlook Web App for staff, faculty, and students
- Knowledge Base
- Security
This article describes frequently asked question about Endpoint Encryption Software. The target audience students, faculty and staff .
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- Email
This article describes how to use the Message Quarantine functions in Outlook in Office 365 in order to receive all of your email messages.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- Office 365/ Office Suite
This article provides information on the level of support provided by the Office of Information Technology for the Office 365 Applications.