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- Knowledge Base
- Hardware, Software, Printing
- Software Support and Licensing
This article provides resources for learning how to use Microsoft Azure Development Tools for Teaching.
- Knowledge Base
- Hardware, Software, Printing
- Printing
This article provides locations for student printers. The target audience is students.
- Knowledge Base
- Get Connected
This article describes how to connect to the ISU-OPEN wireless network for students, faculty, and staff.
- Knowledge Base
- Get Connected
This article describes how to connect to the wired network in residential facilities. The target audience is students, faculty, staff and guest.
- Knowledge Base
- Get Connected
Use this guide if you are having trouble connecting to our wireless network. This guide lists devices and/or device specifications that are compatible with our ISU network. It also lists devices that are known to have problems connecting to our network.
- Knowledge Base
- Hardware, Software, Printing
- Software Support and Licensing
This articles describes, and points to, the software ISU students, staff, and faculty can down load and install on personal devices at no additional costs. If you have an ISU owned machine that you need software installation support please use the service titled "Software Installation for ISU Owned Machines".
- Knowledge Base
- Hardware, Software, Printing
- Hardware
This article explains the minimum hardware and software specifications for students bringing their own laptop.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
If a customer does not have a cell phone to use for multi-factor authentication, a One Time Authentication Token may be used. This article explains what to look for in purchasing a token, and how to get it set up after purchase.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- Email
This article describes how to set retention tags to change the amount of time an email or group of emails is retained for students, faculty, and staff.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- Email
This article answers frequently asked questions about email retention for faculty and staff.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- Email
This article describes how to use the Message Quarantine functions in Outlook in Office 365 in order to receive all of your email messages.
- Knowledge Base
- Parents, Alumni, and Guests
Email is available to alumni after graduation from ISU. Other services available in Office 365 are terminated 60 days after graduation.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- Office 365/ Office Suite
This article provides information on the level of support provided by the Office of Information Technology for the Office 365 Applications.
- Knowledge Base
- Security
This article provides tips to stay safe online during the holidays. The target audience is students, faculty, and staff.
- Knowledge Base
- Security
This article describes frequently asked question about Endpoint Encryption Software. The target audience students, faculty and staff .