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- Knowledge Base
- Business Applications
- Banner
This article will provide general information about Active Employee/ Student Search function in Banner.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
If a customer does not have a cell phone to use for multi-factor authentication, a One Time Authentication Token may be used. This article explains what to look for in purchasing a token, and how to get it set up after purchase.
- Knowledge Base
- Parents, Alumni, and Guests
Email is available to alumni after graduation from ISU. Other services available in Office 365 are terminated 60 days after graduation.
- Knowledge Base
- Business Applications
- TeamDynamix
- Knowledge Base
This article describes how to create a new knowledge base article in the TeamDynamix application. The target audience is OIT student employees and staff that create knowledge base articles.
- Knowledge Base
- Business Applications
- TeamDynamix
- Knowledge Base
This article will provide the standards that should be applied when creating a knowledge base article in TeamDynamix. The target audience is students and staff that will be writing, reviewing, approving and publishing knowledge base articles.
- Knowledge Base
- Hardware, Software, Printing
- Hardware
Hardware support for Scholarship Laptops is defined.
- Knowledge Base
- Get Connected
This article describes how to connect to the wired network in residential facilities. The target audience is students, faculty, staff and guest.
- Knowledge Base
- Get Connected
Use this guide if you are having trouble connecting to our wireless network. This guide lists devices and/or device specifications that are compatible with our ISU network. It also lists devices that are known to have problems connecting to our network.
- Knowledge Base
- Hardware, Software, Printing
- Printing
This article provides locations for student printers. The target audience is students.
- Knowledge Base
- Hardware, Software, Printing
- Hardware
This article explains the minimum hardware and software specifications for students bringing their own laptop.
- Knowledge Base
- Get Connected
This article describes how to connect to the ISU-OPEN wireless network for students, faculty, and staff.
- Knowledge Base
- Hardware, Software, Printing
- Software Support and Licensing
This articles describes, and points to, the software ISU students, staff, and faculty can down load and install on personal devices at no additional costs. If you have an ISU owned machine that you need software installation support please use the service titled "Software Installation for ISU Owned Machines".
- Knowledge Base
- Get Connected
This article explains how to connect home or consumer-grade devices like Game Consoles, Televisions, Amazon Fire TV, Roku and other similar devices to ISU’s enterprise network.
- Knowledge Base
- Security
This article provides tips to stay safe online during the holidays. The target audience is students, faculty, and staff.
- Knowledge Base
- Classrooms and Labs
This article will provide a resolution to the issue, PowerPoint presentation projecting black lines during the presentation. This article will provide other considerations and possible solutions when dealing with PowerPoint presentation aspect ratios.