Sycamore Technology Award Laptop Support

Introduction

Through academic year, the Sycamore Technology Award was given to select incoming students. ISU provided incoming freshmen and transfer students with a laptop if they met certain criteria.  Support for students who received such scholarships will continue until they graduate from ISU.

Hardware Support for Scholarship Laptops

The Technology Support Center will:

  • Provide a loaner while your laptop is repaired (as needed).
  • Perform hardware repair at no cost for the three years covered by the laptop warranty for each specific device.
  • Provide support for basic ISU-standard software (e.g. Microsoft Office) running on the laptop.
  • Install a new image (Windows, Office, antivirus, etc.)

The Technology Support Center will not:

  • Perform hardware repairs after the warranty expires.

Hardware support is provided on a walk-in or scheduled appointment basis in the Technology Support Center (Stalker Hall Room 009).  Please see the OIT website for support hours and more information containing the Technology Support Center.

OIT - https://www.indstate.edu/office-of-information-technology

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Details

Article ID: 94140
Created
Tue 12/10/19 11:17 AM
Modified
Mon 6/10/24 7:39 AM