Introduction
Through academic year, the Sycamore Technology Award was given to select incoming students. ISU provided incoming freshmen and transfer students with a laptop if they met certain criteria. Support for students who received such scholarships will continue until they graduate from ISU.
Hardware Support for Scholarship Laptops
The Technology Support Center will:
- Provide a loaner while your laptop is repaired (as needed).
- Perform hardware repair at no cost for the three years covered by the laptop warranty for each specific device.
- Provide support for basic ISU-standard software (e.g. Microsoft Office) running on the laptop.
- Install a new image (Windows, Office, antivirus, etc.)
The Technology Support Center will not:
- Perform hardware repairs after the warranty expires.
Hardware support is provided on a walk-in or scheduled appointment basis in the Technology Support Center (Stalker Hall Room 009). Please see the OIT website for support hours and more information containing the Technology Support Center.
OIT - https://www.indstate.edu/office-of-information-technology