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Introduction
Through academic year, the Sycamore Technology Award was given to select incoming students. ISU provided incoming freshmen and transfer students with a laptop if they met certain criteria. Support for students who received such scholarships will continue until they graduate from ISU.
Hardware Support for Scholarship Laptops
The Technology Support Center will:
- Provide a loaner while your laptop is repaired (as needed).
- Perform hardware repair at no cost for the three years covered by the laptop warranty for each specific device.
- Provide support for basic ISU-standard software (e.g. Microsoft Office) running on the laptop.
- Install a new image (Windows, Office, antivirus, etc.)
The Technology Support Center will not:
- Perform hardware repairs after the warranty expires.
Hardware support is provided on a walk-in or scheduled appointment basis in the Technology Support Center (Gillum Hall Room 104). Please see the Getting Help article for support hours and more information containing the Technology Support Center.