Computer software installation, purchase, and incident requests.

Articles (16)

Accessing Minitab for Students

This article provides instructions to students on how to access the Minitab virtual app and/or install the client on Windows devices.

Adobe Sign - Links to Adobe Help Articles

If you have difficulty using Adobe Sign, please contact the Technology Support Center at 812-237-2910.

ArcGIS Pro Installation for Students

This article will detail the steps for students to install a copy of ArcGIS Pro on their personal machines.

Changes From Windows 10 to Windows 11

This article explains the major changes from Windows 10 to Windows 11 when updating to the newest operating system.

Company Portal Quick Start Guide

This article will assist you with understanding what Company Portal is and how to access it.

Computer Replacement Guidelines

This article explains the computer replacement guidelines OIT follows.

How to Check for Windows Updates

This article guides users how to check for Windows updates

How to Clear Your Cache and Cookies on Your Device(s)

This article will offer assistance with clearing your cache with multiple browsers and devices.

How to Create an Azure Student Account and Download Windows 11

This guide will provide you with simple, step-by-step instructions to create your Azure for Students account and download Windows 11 Education, Version 23H2.

How to Import and Export Adobe Creative Cloud Libraries

You can export libraries and import them as new libraries, retaining linkage of elements from the original. The export and import of libraries enable you to recreate them under a different username.

How to Use Remote Help on Mac Devices (Remote Support Software)

This article will assist you with understanding what Remote Help is and how to access it.

How to Use Remote Help on Window Devices (Remote Support Software)

This article will assist you with understanding what Remote Help is and how to access it.

Installing Software on Personal Computers

This articles describes, and points to, the software ISU students, staff, and faculty can down load and install on personal devices at no additional costs. If you have an ISU owned machine that you need software installation support please use the service titled "Software Installation for ISU Owned Machines".

Software Available to Students, Faculty or Staff

If you have questions about the availability of software, please contact the Technology Support Center at 812-237-2910

Using Microsoft Azure Dev Tools for Teaching

This article provides resources for learning how to use Microsoft Azure Development Tools for Teaching.

Workflow and Process for Purchasing Enterprise Software

To request a software acquisition or purchase, select the Service titled “Software – Purchase Requests” in the TeamDynamix Service Catalog (listed under the sections “Hardware, Software, and Printing|Software Support and Licensing”).