At ISU, Faculty and Staff can request to have either the entire Creative Cloud Suite or Acrobat Pro installed on their ISU property tagged computer.
Request a new Banner Account. Request specific access within the Banner Administration System. Change existing Account Access within Banner.
This service is used by Faculty and Staff to request standard new computer equipment, such as ISU standard laptops.
Deactivation requests for accounts associated with employees that have either separated or change roles of their employment at Indiana State University (i.e. - moving from one department to another). Note: Only supervisors and or Argos Security Officers should submit these requests.
Advisor scheduler is an online scheduling tool to help advisors (UC, professional, and faculty advisors) schedule appointment with students.
Use this service to report any type of security issue with ISU owned devices or ISU faculty, student, or staff personal/private information.
Support and training is available for faculty and staff using Distance Origination Classrooms.
This service applies to servers that are operated and managed by OIT on behalf of Indiana State University faculty. This service does not apply to personal systems or student/staff systems.
Reporting issues with audio, video, and computer issues in the classrooms (both General and Discipline classrooms).
Project discussion request for professionally designed and produced projects that require more than one type of service or do not fit within the other service options.
Use this service to report issues with email and calendaring.
All work related to the assignment of IP addresses to ISU campus systems.
Portal Badges provide access to multiple services and 3rd party applications.
This service is used by Faculty and Staff to request non-standard, specialized Computers (not peripherals) such as Mac or high-end workstations.
Contact Center (Customer Interaction Center) provides contact center functionality to university groups.
Development or modification of workspaces, canned responses, campaigns, web forms, reports, and rules for existing CRM users. Training requests can also be submitted.(CampusNexus CRM)
Use this service to request consultation and assistance with advanced features of Qualtrics surveys.
PureConnect (Customer Interaction Center) provides contact center functionality to university groups.
Request an "Affiliated" University Account for someone that is not an employee or student.
Argos is a report writing tool used for building and deploying reports, creating files, and displaying dashboards using data that Indiana State University collects and maintains within numerous databases.
Professionally designed and produced posters are available to faculty and staff for campus events, on-campus promotional purposes or messages for the campus community. For posters for Academic Conferences use the services listed in the "Conference Posters" section of the Service Catalog.
Networking Consultation to facilitate system and device best practices for business use cases or for devices being connected to the network.
Modifications to an existing account, such as the e-mail address associated with the account, group memberships, user roles, and account ownership.
Create an account for a new user of Blue Reports. For Blue Report issues please use the Blue Report - Report an Issue service.
Use this service to request small portable sound and projector systems for ISU sponsored events as well as portable laptop carts.