My Recently Visited Services
This page is being retired. Look for Software Purchase Requests instead.
This service will allow users to report a general issue with Canvas.
All work related to adding or modifying domain names which are managed and owned by Indiana State University.
OIT can assist with determining the best printing solution for a department.
Assistance with connecting to the ISU Network via wireless, wired, or Virtual Private Network (VPN) connection.
Request an "Affiliated" University Account for someone that is not an employee or student.
University Accounts are automatically created when you are associated with the university in some way. Whether you are a student, staff or faculty; you will have a university account created. This service will allow you to request help using your University Account.
Use this service to report a functional issue with UKG, including any phone entry issues and employee access issues.
Use this service to report a functional issue with Skillsoft, including any account or log in issues.
Students requesting to add money or requesting credit be applied to their Print Balance account
Use this service to request software installation support for ISU owned computers. The software can be included in the ISU Software Center, or could be other business related software used on an ISU owned computer. For support on installing software on personal machines see the Knowledge Base article titled "Install Software on Personal Computers"
This service is to request the availability of a new product or a product update in Software Center, Company Portal, or Microsoft Store.
Moving locations can cause computer service interruptions. By providing notice of upcoming moves, OIT can assist with a seamless transition.
Use this service to report any functional issues associated with your ISU Qualtrics projects (surveys, groups etc.). If your account is disabled, you may request reinstatement via the Qualtrics - Modify Account Request: https://indstate.teamdynamix.com/TDClient/1851/...
Faculty, staff, and eligible affiliates do not need to submit ticket for new Qualtrics account.
If your role is that of a Student, you must have a Faculty or Staff request the account on your behalf. The requester is the “Sponsor”.
Requests for account modifications (i.e. - changing the Qualtrics account username, changing from self-registered to ISU brand database accounts, altering groups, transferring surveys, and more).
Request for functionality changes to an existing Perceptive Content Implementation.
Create or modify a Perceptive Content account for a new user of the document imaging system.
Use this service to report a functional issue with the PeopleAdmin product.
This service is to request basic hardware diagnostics, software updates, and anything else you need to keep your machine running at full capacity.
This service is to request the installation of a new operating system or to re-install your current operating system.
Reporting issues in the computer labs (both General and Discipline Specific).
This service is used to request a hardware upgrade for your Windows laptop or desktop.
This page is being retired. Look for Software Purchase Requests instead.