My Recently Visited Services
The Technology Service Center provides hardware repair for ISU-owned computers with ISU property tags and scholarship laptops in warranty.
This service is used by Faculty and Staff to request computers or related equipment.
Use this service to report issues with email and calendaring.
Use this service to report a functional issue with Perceptive Content, including any account or log in issues.
At Indiana State University, there are several Adobe software packages available to Faculty and Staff to use for work - Adobe Acrobat Pro, Adobe Creative Cloud Suite and Adobe Sign
Telephones and Unified Communications provide critical communication services for their users.
This service allows Faculty and Staff to request the pickup of OIT equipment that is no longer needed.
Use this Service to report an issue with Office 365 applications other than email or calendaring. For example, OneDrive, OneNote, Delve, and others.
Assistance with connecting to the ISU Network via wireless, wired, or Virtual Private Network (VPN) connection.
Faculty, staff, and eligible affiliates do not need to submit ticket for new Qualtrics account.
If your role is that of a Student, you must have a Faculty or Staff request the account on your behalf. The requester is the “Sponsor”.
This service is intended to be used for any Business Application that does NOT already have a dedicated Service page defined. (e.g. Slate, Banner, etc.)
Request an account for HPC access.
Processes required to integrate the university's Electronic Application product (Slate) into the Ellucian SIS System (Banner).
Argos is a report writing tool used for building and deploying reports, creating files, and displaying dashboards using data that Indiana State University collects and maintains within numerous databases.
Use this service to report any type of security issue with ISU owned devices or ISU faculty, student, or staff personal/private information.
Purchase software for use in ISU business.
Request Addition/Removal of a Banner Workflow Account and/or Role for an employee. This service should be requested by the workflow owners and can’t be requested by the employee.
Broadcast Media Support is responsible for the upkeep and installation of a wide range of electronic communication systems. This includes maintaining and improving the Campus Cable TV network, as well as providing technical engineering support for WISU, WZIS, ESPN+, Sycamore Video, Syc Creations, Esports, and broadcast classrooms and labs.
OIT consultation, Q&A, training, or other personalized service.
Use this service to request small portable sound or projector systems or a portable laptop cart for ISU sponsored events.
OIT will assist Ricoh with troubleshooting issue with departmental printing.
Request training on any of the University supported Instructional Tools: Canvas, Canvas Studio, Qwickly, Respondus LockDown Browser, and TurnItIn.