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Request a change in a Team Dynamix Service, Incident, Reports, Desktops, or Knowledge Base Article.

Request that specific courses that are eligible for deletion (18 months old) under OIT retention policy not be deleted.

Request an appointment to discuss custom programming for databases or applications

This service will allow users to report a general issue with Blackboard.

Request a custom report, make modifications to an existing report.

Request a new Blackboard course site for development use. Development sites are for developing content only, no students will be enrolled in this site.

Request an existing LAN jack to be activated.

Access to some administrative applications requires a user to be running “on” the campus network. You can do this from off campus, through the Virtual Private Network (VPN).

Request to have student, instructor, or teaching assistants enrolled or unenrolled from a Blackboard course site.

Faculty and Staff can request software installations through OIT for their ISU issued computer. These installations can be accommodated through Software Center or by an OIT consultant.


Print job submission for Communications and Marketing - Publications

Request multiple course enrollments be merged into a single course site in Blackboard. Note: Course merge request must be submitted prior to the start of classes.

Request a report on a student’s activity with a Blackboard course.

Request to install or update a program in a campus academic computer lab

Request a reset of your password if you've forgotten it or have become locked out of your account.

Blackboard accounts may be requested for individuals without a University ID.

This service is to request the installation of a new operating system OR to re-install your current operating system.

Use this service to report a functional issue with the PeopleAdmin product.

This service is to request your area consultant to meet with an employee or supervisor of a new or departing employee. They will review the new employee or separation checklist and help check access and enter tickets to add or remove access for the new or separating employee.

Portal Badges provide access to multiple services and 3rd party applications.

Modifications to an existing account, such as the e-mail address associated with the account, group memberships, user roles, and account ownership.

Use this service to request purchasing or licensing of desktop productivity software applications such as Microsoft Office, Adobe Creative Cloud and others. To request the purchase of Enterprise software that requires contracting and security reviews use the "Enterprise Software – Purchase Request".

The official university digital signage product. ISU live displays are large LCD displays that can be found all over campus displaying time, weather, ISU and departmental news and social media feeds.

OIT can assist with determining the best printing solution for a department.