At ISU, Faculty and Staff can request to have either the entire Creative Cloud Suite or Acrobat Pro installed on their ISU property tagged computer.
Request a new Banner Account. Request specific access within the Banner Administration System. Change existing Account Access within Banner.
Rent to own a laptop directly from ISU that will serve all of your academic needs. Rentals come with the ISU Student Software Image installed and receive hardware and software support from the Technology Support Center at no additional cost for the duration of the warranty.
This service is used by Faculty and Staff to request standard new computer equipment, such as ISU standard laptops.
Reporting issues with audio, video, and computer issues in the Distance Education classrooms.
Multimedia Conferencing allows users to schedule and hold conferences using their computer or telephone.
OIT consultation to determine technology solutions available to enable better workflow.
This service applies to servers that are operated and managed by OIT on behalf of Indiana State University faculty. This service does not apply to personal systems or student/staff systems.
To use the printers, students need to install the printing software on their laptop.
Use this service to report issues with email and calendaring.
All work related to the assignment of IP addresses to ISU campus systems.
Portal Badges provide access to multiple services and 3rd party applications.
This service is used by Faculty and Staff to request non-standard, specialized Computers (not peripherals) such as Mac or high-end workstations.
Web sites and applications may be hosted in our enterprise environment. Access to the site or application may be limited to campus-only, to individual subnets, or not restricted at all. If you require a unique environment or expect a large amount of traffic, the site or application may be hosted independently from our existing web servers.
Create or modify an ImageNow account for a new user of the ImageNow document imaging system.
Development or modification of workspaces, canned responses, campaigns, web forms, reports, and rules for existing CRM users. Training requests can also be submitted.(CampusNexus CRM)
Database development and custom intake and reporting interfaces for faculty research data storage and analysis.
Request an existing LAN jack to be activated.
New departmental implementation of ImageNow document imaging system.
Request an "Affiliated" University Account for someone that is not an employee or student.
Requests for account modifications (i.e. - changing the Qualtrics account username, changing from self-registered to ISU brand database accounts, altering groups, transferring surveys, and more).
Service to request loaner computers for special ISU events.
Use this service to request peripheral computer equipment such as additional monitors, increased memory, or hard drives (any peripheral device except printers).
Service to request used pool machines for deployment to Lecturers, Student Workers, Graduate Assistants, Staff or Faculty.
Use this service to request software installation support for ISU owned computers. The software can be included in the ISU Software Center, or could be other business related software used on an ISU owned computer. For support on installing software on personal machines see the Knowledge Base article titled "Install Software on Personal Computers"