My Recently Visited Services
The Technology Service Center provides hardware repair for ISU-owned computers with ISU property tags and scholarship laptops in warranty.
This service is used by Faculty and Staff to request computers or related equipment.
Faculty, staff, and eligible affiliates do not need to submit ticket for new Qualtrics account.
If your role is that of a Student, you must have a Faculty or Staff request the account on your behalf. The requester is the “Sponsor”.
University Accounts are automatically created when you are associated with the university in some way. Whether you are a student, staff or faculty; you will have a university account created. This service will allow you to request help using your University Account.
Genesys Cloud provides contact center functionality to university groups.
This service allows Faculty and Staff to request the pickup of OIT equipment that is no longer needed.
Use this Service to report an issue with Office 365 applications other than email or calendaring. For example, OneDrive, OneNote, Delve, and others.
More than 130 servers in the IT environment are Linux-based. These systems host Blackboard, Banner, ISU websites, and help support the research and development communities in the University. Any technical inquiries about existing systems, consultation for new systems, or requests for Linux system administration are initiated by this service. This service includes administration for enterprise Linux systems and may not be requested for desktop or personal operating systems.
Request to add an event to the university calendar on the website
A Security Standard Exemption provides faculty or staff with an exemption from an OIT baseline security standard that inhibits effective use of the computer.
Processes required to integrate the university's Electronic Application product (Slate) into the Ellucian SIS System (Banner).
Departments who need to make updates to their content on Indianastate.edu or the Sycamore Root can request Web Editor access.
Use this service to report a functional issue with the PeopleAdmin product.
This service is intended to be used for any Business Application that does NOT already have a dedicated Service page defined. (e.g. Slate, Banner, etc.)
Reporting issues with audio, video, control systems, and classroom podium computers in classrooms (both General and Discipline classrooms).
Use this service to report any type of security issue with ISU owned devices or ISU faculty, student, or staff personal/private information.
OIT can assist with determining the best printing solution for a department.
Request a new Canvas Sandbox Course site for development use. Sandbox sites are for developing content only; no students will be enrolled in sandbox sites.
Deactivation requests for accounts associated with employees that have either separated or change roles of their employment at Indiana State University (i.e. - moving from one department to another). Note: Only supervisors and or Argos Security Officers should submit these requests.
The university maintains a video security system to support safety, security, and instruction.
At Indiana State University, there are several Adobe software packages available to Faculty and Staff to use for work - Adobe Acrobat Pro, Adobe Creative Cloud Suite and Adobe Sign
Report issue(s) with audio visual and presentation technologies in conference rooms or event spaces.