My Recently Visited Services
Departmental Shared Mailboxes are a special mailbox type that allows multiple people to access a single mailbox to send or receive messages. It can also be used for student employees so that their business communication stays separate from their student communication.
Request an "Affiliated" University Account for someone that is not an employee or student.
Request Addition/Removal of a Banner Workflow Account and/or Role for an employee. This service should be requested by the workflow owners and can’t be requested by the employee.
Submit requests to update our computer inventory database.
Use this service to request a content edit for a department’s existing website or web page.
Information about the approval process to integrate external applications/LTIs into Canvas. Submit a Request Integration form for external applications/LTIs to be evaluated and integrated into the Canvas environment.
Use this service to request the purchase of software that contains/retains student data (FERPA), credit card capabilities (PCI-DSS), medical data (HIPPA) or requires a contract to be signed. This includes software that is installed on-campus or off-campus (hosted).
Processes required to integrate the university's Electronic Application product (Slate) into the Ellucian SIS System (Banner).
Install printers on a computer to enable use of departmental printers.
The Technology Service Center provides hardware repair for ISU-owned computers with ISU property tags and scholarship laptops in warranty.
Use this service to report issues with email and calendaring.
Argos is a report writing tool used for building and deploying reports, creating files, and displaying dashboards using data that Indiana State University collects and maintains within numerous databases.
Request to add an event to the university calendar on the website
The official university digital signage product. ISU Live displays are large digital displays that can be found on campus displaying date and time, weather, social media feeds, campus announcements, and departmental news.
Requests for account modifications (i.e. - changing the Qualtrics account username, changing from self-registered to ISU brand database accounts, altering groups, transferring surveys, and more).
This service allows Faculty and Staff to request the pickup of OIT equipment that is no longer needed.
Request training on any of the University supported Instructional Tools: Canvas, Canvas Studio, Qwickly, Respondus LockDown Browser, and TurnItIn.
Request a Zoom license for meetings or webinars that include groups over 300 participants.
Request a new Canvas Sandbox Course site for development use. Sandbox sites are for developing content only; no students will be enrolled in sandbox sites.
Use this service to report an issue the University website or departmental websites. This service is not for reporting issues with the Sycamore Root.
Faculty, staff, and eligible affiliates do not need to submit ticket for new Qualtrics account.
If your role is that of a Student, you must have a Faculty or Staff request the account on your behalf. The requester is the “Sponsor”.
Use this service to report a functional issue with UKG, including any phone entry issues and employee access issues.
Use this service to report a problem, or ask a question about Multi-factor Authentication (MFA) setup or usage.