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Request an existing LAN jack to be activated.

Request a change in a Team Dynamix Service, Incident, Reports, Desktops, or Knowledge Base Article.

Request to have student, instructor, or teaching assistants enrolled or unenrolled from a Blackboard course site.

Certain administrative systems are restricted and only accessible from on-campus. Employees that are required to access administrative systems, such as Banner, from off-campus will need a token.

Assistance with connecting to the ISU Network via wireless, wired, or Virtual Private Network (VPN) connection.

Request an early deletion for a course in Blackboard.

Request an appointment to discuss custom programming for databases or applications

To use the printers, students need to install the printing software on their laptop.

Request training on any of the University supported Instructional Tools: Blackboard, Collaborate, Qwickly, Respondus LockDown Browser, SafeAssign, Turning Point, TurnItIn, and YuJa.

Request multiple course enrollments be merged into a single course site in Blackboard. Note: Course merge request must be submitted prior to the start of classes.

Use this service to request purchasing or licensing of desktop productivity software applications such as Microsoft Office, Adobe Creative Cloud and others. To request the purchase of Enterprise software that requires contracting and security reviews use the "Enterprise Software – Purchase Request".

Faculty Portfolio Product

The Technology Service Center provides hardware repair for ISU-owned computers with ISU Property tags, and Scholarship laptops in warranty, and Rental laptop computers.


Banner is the primary Administrative System used for all areas across campus.
Banner Accounts are requested through "Banner Security Managers".

Moving locations can cause computer service interruptions. By providing notice of upcoming moves, OIT can assist with a seamless transition.

Portal Badges provide access to multiple services and 3rd party applications.

University Accounts are automatically created when you are associated with the university in some way. Whether you are a student, staff or faculty; you will have a university account created. Here is what you need to do to activate your University Account or report an issue with that account.

Temporary Bridge Accounts are a special account type for student employees that allow access to shared resources such as shared mailboxes, calendars, and rooms.

ISU-GUEST Replaces ISU-OPEN for a Better Wireless Experience

OIT consultation to determine technology solutions available to enable better workflow.

Consultation to create a workflow on an existing SharePoint Team Site

PureConnect (Customer Interaction Center) provides contact center functionality to university groups.


Request a new Blackboard course site for development use. Development sites are for developing content only, no students will be enrolled in this site.