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Services or Offerings?
Admissions Application Integration (Slate) - Report an Issue
  1. Services
  2. Business Applications
Processes required to integrate the university's Electronic Application product (Slate) into the Ellucian SIS System (Banner).
Argos - New Account Request
  1. Services
  2. Accounts and Passwords
  3. Argos
Argos is a report writing tool used for building and deploying reports, creating files, and displaying dashboards using data that Indiana State University collects and maintains within numerous databases.
Argos - Report an Issue
  1. Services
  2. Business Applications
Use this service to report a functional issue with Argos, including any account or log in issues.
Banner - Create/Modify Account Services
  1. Services
  2. Accounts and Passwords
  3. Banner Account Requests
Request a new Banner Account. Request specific access within the Banner Administration System. Change existing Account Access within Banner.
Banner - Functionality/Data Change Request
  1. Services
  2. Business Applications
Request Data Updates or Functionality Changes for Banner. Used for Service Requests to ICS personnel that are outside of standard account requests.
Banner - Workflow Request
  1. Services
  2. Business Applications
Request Addition/Removal of a Banner Workflow Account and/or Role for an employee. This service should be requested by the workflow owners and can’t be requested by the employee.
Banner Administrative System - Report an Issue
  1. Services
  2. Business Applications
Banner is the primary Administrative System used for all areas across campus.
Banner Accounts are requested through "Banner Security Managers".
Blue Reports - New Account Services
  1. Services
  2. Accounts and Passwords
Create an account for a new user of Blue Reports. For Blue Report issues please use the Blue Report - Report an Issue service.
Blue Reports - Report an Issue
  1. Services
  2. Business Applications
Use this service to report a functional issue with Blue Reports, including any account or log in issues.
Blue Reports for Finance - Account Request
  1. Services
  2. Accounts and Passwords
Service to provide the ability for a user to request access to the Blue Reports for Finance Analytics tool.
Broadcast Engineering
  1. Services
  2. Conferencing, Collaboration, and Telephone
The Broadcast Engineer performs maintenance and installation of various electronic communication systems including: Campus Cable TV, technical engineering for WISU/WZIS/ESPN3, etc.
CampusNexus CRM (Talisma) - Data Retrieval Request
  1. Services
  2. Business Applications
This service will be used in order to retrieve specific data/records/information from Talisma. Specific information must be included in the ticket in order to find the requested data.
Canvas - Report an Issue
  1. Services
  2. Academic Tools and Research Support
  3. LMS - Blackboard or Canvas
This service will allow users to report a general issue with Canvas.
Civitas Inspire - Account Request
  1. Services
  2. Business Applications
Civitas Inspire is a student success software that brings all student data together to build complete student profiles which promote informed collaboration and communication across advising, academic, engagement, enrollment, financial, and student support services.
Classrooms - Report an Issue
  1. Services
  2. Classrooms and Labs
Reporting issues with audio, video, and computer issues in the classrooms (both General and Discipline classrooms).