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Processes required to integrate the university's Electronic Application product (Slate) into the Ellucian SIS System (Banner).

Argos is a report writing tool used for building and deploying reports, creating files, and displaying dashboards using data that Indiana State University collects and maintains within numerous databases.

Use this service to report a functional issue with Argos, including any account or log in issues.

Request a new Banner Account. Request specific access within the Banner Administration System. Change existing Account Access within Banner.

Request Data Updates or Functionality Changes for Banner. Used for Service Requests to ICS personnel that are outside of standard account requests.

Request Addition/Removal of a Banner Workflow Account and/or Role for an employee. This service should be requested by the workflow owners and can’t be requested by the employee.

Banner is the primary Administrative System used for all areas across campus.
Banner Accounts are requested through "Banner Security Managers".

Create an account for a new user of Blue Reports. For Blue Report issues please use the Blue Report - Report an Issue service.

Use this service to report a functional issue with Blue Reports, including any account or log in issues.

Service to provide the ability for a user to request access to the Blue Reports for Finance Analytics tool.

The Broadcast Engineer performs maintenance and installation of various electronic communication systems including: Campus Cable TV, technical engineering for WISU/WZIS/ESPN3, etc.

This service will be used in order to retrieve specific data/records/information from Talisma. Specific information must be included in the ticket in order to find the requested data.

This service will allow users to report a general issue with Canvas.

Reporting issues with audio, video, and computer issues in the classrooms (both General and Discipline classrooms).

This service is used by Faculty and Staff to request standard new computer equipment, such as ISU standard laptops.