Banner - Functionality/Data Change Request

Description

Banner is an Enterprise Resource Planning (ERP) System that combines and integrates all of the administrative functions of the university.

This service request is used to request changes to the Banner system.  Examples of these requests include updating specific data, enabling baseline functionality, and requesting patches or releases be installed.

Standard Services and Features

As a functional Banner user you will use this service to request changes to the Banner system, or data within the system.  Some of these service requests may turn into ITGC Project Requests, if the scope of the activity is appropriate.

SLA:  You can expect to have a response to this request 5 business days.

Constraints/Scope

Directions

Please select the Banner Request button and complete the request form.

At a minimum you will need to provide the following required information:

  • Request Type:
    • Data updates
    • Enable New Baseline Functionality
    • Patch/Release Installation
    • PIDM Merge
    • Popsel Modifications
    • New/Update to Trigger/Function/Procedure
    • Workflow Update
    • Other
  • Banner Environment
  • Description of Request

 

 

 
Banner Service Request

Related Articles (1)

Details

Service ID: 24142
Created
Fri 11/3/17 12:47 PM
Modified
Wed 2/20/19 9:17 AM