Argos - Report an Issue

Description

Argos delivers data-driven insights needed to make timely, better-informed decisions using database-derived information in the form of reports that can accommodate many different formats and delivery capabilities. Argos helps colleges and universities work better by delivering flexible, powerful, and easy-to-use reporting tools designed and tested by higher education experts.  For more information on Argos features and capabilities see the "Argos Overview" Knowledge Base article.

Standard Service Features

This service is strictly for reporting issues with Argos.

Use the Argos - Account Services  to request a new account, modify an existing account, or transfer ownership of an account (see the related article)

SLA: You can expect a response to this incident within 4 business hours.

Constraint/Scope

This service incident is only for ISU Departments utilizing Argos reporting services.

Directions

At a minimum you will need to provide the following required information to report an issue.

  • Employee Name 
  • University Username
  • Issue type
  • Description of the issue
 
Report an Argos Issue

Related Articles (2)

Details

Service ID: 19396
Created
Mon 5/1/17 3:13 PM
Modified
Thu 8/30/18 8:44 AM