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IT Professional Services
Employee Separation Requests, TeamDynamix problems, ImageNow Implementation Requests and requests for OIT consulting: e.g. Training, New Product Evaluations.
Categories (2)
Projects/Project Management
Services to request and manage projects.
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TeamDynamix
Services and incidents for Team Dynamix.
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Services (6)
Domain Name Management
All work related to adding or modifying domain names which are managed and owned by Indiana State University.
IP Address Management
All work related to the assignment of IP addresses to ISU campus systems.
Linux System Management
More than 130 servers in the IT environment are Linux-based. These systems host Blackboard, Banner, ISU websites, and help support the research and development communities in the University. Any technical inquiries about existing systems, consultation for new systems, or requests for Linux system administration are initiated by this service. This service includes administration for enterprise Linux systems and may not be requested for desktop or personal operating systems.
Needs Consultant Appointment
OIT consultation to determine technology solutions available to enable better workflow.
Onboarding or Separation Checklist Request - Need Consultant Appointment
This service is to request your area consultant to meet with an employee or supervisor of a new or departing employee. They will review the new employee or separation checklist and help check access and enter tickets to add or remove access for the new or separating employee.
Website and Application Hosting
Web sites and applications may be hosted in our enterprise environment. Access to the site or application may be limited to campus-only, to individual subnets, or not restricted at all. If you require a unique environment or expect a large amount of traffic, the site or application may be hosted independently from our existing web servers.
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Telephone/Unified Communications - Report an Issue
Banner - Create/Modify Account Services
Telephone/Unified Communications – Request Service or Modification
Networking - Report an Issue
Needs Consultant Appointment
My Recently Visited Services
Perceptive Content – Create/Modify Account Services
PC Diagnostics and Tune-Up
Conference Room Audio/Video Training Request
Blue Reports - New Account Services
Instructional Tools Training
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