Popular Services
This service is used by Faculty and Staff to request computers or related equipment.
Use this service to request a content edit for a department’s existing website or web page.
At Indiana State University, there are several Adobe software packages available to Faculty and Staff to use for work - Adobe Acrobat Pro, Adobe Creative Cloud Suite and Adobe Sign
Telephone and Unified Communications tools enabling communication and collaboration. The associated form allows you to request moves, adds, or changes as well as headsets.
Request a new Banner Account. Request specific access within the Banner Administration System. Change existing Account Access within Banner.
Departmental Shared Mailboxes are a special mailbox type that allows multiple people to access a single mailbox to send or receive messages. It can also be used for student employees so that their business communication stays separate from their student communication.
Request a modification to a current “Departmental File Share” L Drive
Scan documents to a shared folder on the L drive.
Banner is the primary Administrative System used for all areas across campus.
Banner Accounts are requested through "Banner Security Managers".
Argos is a report writing tool used for building and deploying reports, creating files, and displaying dashboards using data that Indiana State University collects and maintains within numerous databases.
Students, Faculty, and Staff with software related issues with a Windows or Mac OS.
Reporting issues with audio, video, control systems, and classroom podium computers in classrooms (both General and Discipline classrooms).
Request Data Updates or Functionality Changes for Banner. Used for Service Requests to ICS personnel that are outside of standard account requests.
OIT will assist Ricoh with troubleshooting issue with departmental printing.
Use this service to request SPSS/Minitab for an entire class or a Faculty installation on a Mac.
Install printers on a computer to enable use of departmental printers.
The Technology Service Center provides hardware repair for ISU-owned computers with ISU property tags and scholarship laptops in warranty.
Assistance with connecting to the ISU Network via wireless, wired, or Virtual Private Network (VPN) connection.
Request TeamDynamix access, modify an existing account license or permissions, or remove a user's access.
Telephones and Unified Communications provide critical communication services for their users.
Create or modify a Perceptive Content account for a new user of the document imaging system.
OIT consultation, Q&A, training, or other personalized service.
Requests for account modifications (i.e. - changing the Qualtrics account username, changing from self-registered to ISU brand database accounts, altering groups, transferring surveys, and more).
Use this service to request software installation support for ISU owned computers. The software can be included in the ISU Software Center, or could be other business related software used on an ISU owned computer. For support on installing software on personal machines see the Knowledge Base article titled "Install Software on Personal Computers"