Popular Services
This service is used by Faculty and Staff to request computers or related equipment.
Use this service to request a content edit for a department’s existing website or web page.
Assistance with connecting to the ISU Network via wireless, wired, or Virtual Private Network (VPN) connection.
Request a new Banner Account. Request specific access within the Banner Administration System. Change existing Account Access within Banner.
Telephone and Unified Communications tools enabling communication and collaboration. The associated form allows you to request moves, adds, or changes as well as headsets.
At Indiana State University, there are several Adobe software packages available to Faculty and Staff to use for work - Adobe Acrobat Pro, Adobe Creative Cloud Suite and Adobe Sign
Released in December 2021, the new MyISU Portal is based on the Engage, Connect, and Yoda products by Engage.
Install printers on a computer to enable use of departmental printers.
Request a modification to a current “Departmental File Share” L Drive
This service will allow users to report a general issue with Canvas.
Departmental Shared Mailboxes are a special mailbox type that allows multiple people to access a single mailbox to send or receive messages. It can also be used for student employees so that their business communication stays separate from their student communication.
Telephones and Unified Communications provide critical communication services for their users.
Use this service to request SPSS/Minitab for an entire class or a Faculty installation on a Mac.
The Technology Service Center provides hardware repair for ISU-owned computers with ISU property tags and scholarship laptops in warranty.
Use this service to request the purchase of a license for desktop software for ISU owned and property tagged computers.
OIT consultation, Q&A, training, or other personalized service.
Request an "Affiliated" University Account for someone that is not an employee or student.
Use this service to report an issue the University website or departmental websites. This service is not for reporting issues with the Sycamore Root.
Use this Service to report an issue with Office 365 applications other than email or calendaring. For example, OneDrive, OneNote, Delve, and others.
OIT will assist Ricoh with troubleshooting issue with departmental printing.
Banner is the primary Administrative System used for all areas across campus.
Banner Accounts are requested through "Banner Security Managers".
Request Data Updates or Functionality Changes for Banner. Used for Service Requests to ICS personnel that are outside of standard account requests.
Students, Faculty, and Staff with software related issues with a Windows or Mac OS.
Use this service to report issues with email and calendaring.