Popular Services
This service is used by Faculty and Staff to request computers or related equipment.
Telephone and Unified Communications tools enabling communication and collaboration. The associated form allows you to request moves, adds, or changes as well as headsets.
Use this service to request a content edit for a department’s existing website or web page.
Request an "Affiliated" University Account for someone that is not an employee or student.
At Indiana State University, there are several Adobe software packages available to Faculty and Staff to use for work - Adobe Acrobat Pro, Adobe Creative Cloud Suite and Adobe Sign
Use this service to request SPSS/Minitab for an entire class or a Faculty installation on a Mac.
Request a modification to a current “Departmental File Share” L Drive
Request a new Banner Account. Request specific access within the Banner Administration System. Change existing Account Access within Banner.
OIT consultation, Q&A, training, or other personalized service.
The Technology Service Center provides hardware repair for ISU-owned computers with ISU property tags and scholarship laptops in warranty.
Students, Faculty, and Staff with software related issues with a Windows or Mac OS.
Assistance with connecting to the ISU Network via wireless, wired, or Virtual Private Network (VPN) connection.
Request a new Canvas Sandbox Course site for development use. Sandbox sites are for developing content only; no students will be enrolled in sandbox sites.
Departmental Shared Mailboxes are a special mailbox type that allows multiple people to access a single mailbox to send or receive messages. It can also be used for student employees so that their business communication stays separate from their student communication.
This service allows Faculty and Staff to request the pickup of OIT equipment that is no longer needed.
Use this service to report issues with email and calendaring.
Create or modify a Perceptive Content account for a new user of the document imaging system.
Argos is a report writing tool used for building and deploying reports, creating files, and displaying dashboards using data that Indiana State University collects and maintains within numerous databases.
Reporting issues regarding Public Student Printers on campus. Excludes print balances, software issues, and departmental or private office printers.
Use this service to request software installation support for ISU owned computers. The software can be included in the ISU Software Center, or could be other business related software used on an ISU owned computer. For support on installing software on personal machines see the Knowledge Base article titled "Install Software on Personal Computers"
This service will allow users to report a general issue with Canvas.
Install printers on a computer to enable use of departmental printers.
Service to request loaner computers for special ISU events.