Popular Services

This service is used by Faculty and Staff to request computers or related equipment.


Telephone and Unified Communications tools enabling communication and collaboration. The associated form allows you to request moves, adds, or changes as well as headsets.


Use this service to request a content edit for a department’s existing website or web page.


At Indiana State University, there are several Adobe software packages available to Faculty and Staff to use for work - Adobe Acrobat Pro, Adobe Creative Cloud Suite and Adobe Sign


Assistance with connecting to the ISU Network via wireless, wired, or Virtual Private Network (VPN) connection.


Request a Slate account, system change, or report an emergency.


Request a modification to a current “Departmental File Share” L Drive


Use this service to request SPSS/Minitab for an entire class or a Faculty installation on a Mac.


Request an "Affiliated" University Account for someone that is not an employee or student.


This service will allow users to report a general issue with Canvas.


Request a new Banner Account. Request specific access within the Banner Administration System. Change existing Account Access within Banner.


Install printers on a computer to enable use of departmental printers.


Request an existing LAN jack to be activated.


Create or modify a Perceptive Content account for a new user of the document imaging system.


Departmental Shared Mailboxes are a special mailbox type that allows multiple people to access a single mailbox to send or receive messages. It can also be used for student employees so that their business communication stays separate from their student communication.


Released in December 2021, the new MyISU Portal is based on the Engage, Connect, and Yoda products by Engage.


Telephones and Unified Communications provide critical communication services for their users.


Request Data Updates or Functionality Changes for Banner. Used for Service Requests to ICS personnel that are outside of standard account requests.


Request a new Canvas Sandbox Course site for development use. Sandbox sites are for developing content only; no students will be enrolled in sandbox sites.


OIT will assist Ricoh with troubleshooting issue with departmental printing.


Use this service to report issues with email and calendaring.


Create an account for a new user of Blue Reports. For Blue Report issues please use the Blue Report - Report an Issue service.


This service allows Faculty and Staff to request the pickup of OIT equipment that is no longer needed.


OIT consultation, Q&A, training, or other personalized service.


University Accounts are automatically created when you are associated with the university in some way. Whether you are a student, staff or faculty; you will have a university account created. This service will allow you to request help using your University Account.