Popular Services
This service is used by Faculty and Staff to request computers or related equipment.
Directory information, including location details, university telephone number, are provided to authenticated users through the Microsoft Office 365 platform. This information can be accessed from the Office 365 portal, or from Sycamore Root. By providing this information through Office 365, after users are authenticated, we are able to utilize a secure method to effectively allow users to search for contact information of other faculty and staff.
Use this service to request a content edit for a department’s existing website or web page.
Telephone and Unified Communications tools enabling communication and collaboration. The associated form allows you to request moves, adds, or changes as well as headsets.
Banner is the primary Administrative System used for all areas across campus.
Banner Accounts are requested through "Banner Security Managers".
Request a new Banner Account. Request specific access within the Banner Administration System. Change existing Account Access within Banner.
Scan documents to a shared folder on the L drive.
This service is intended to be used for any Business Application that does NOT already have a dedicated Service page defined. (e.g. Slate, Banner, etc.)
Students, Faculty, and Staff with software related issues with a Windows or Mac OS.
Create or modify a Perceptive Content account for a new user of the document imaging system.
Departmental Shared Mailboxes are a special mailbox type that allows multiple people to access a single mailbox to send or receive messages. It can also be used for student employees so that their business communication stays separate from their student communication.
Request Data Updates or Functionality Changes for Banner. Used for Service Requests to ICS personnel that are outside of standard account requests.
The Technology Service Center provides hardware repair for ISU-owned computers with ISU property tags and scholarship laptops in warranty.
Reporting issues with audio, video, control systems, and classroom podium computers in classrooms (both General and Discipline classrooms).
Request a modification to a current “Departmental File Share” L Drive
Telephones and Unified Communications provide critical communication services for their users.
Request a new Canvas Sandbox Course site for development use. Sandbox sites are for developing content only; no students will be enrolled in sandbox sites.
At Indiana State University, there are several Adobe software packages available to Faculty and Staff to use for work - Adobe Acrobat Pro, Adobe Creative Cloud Suite and Adobe Sign
Faculty, staff, and eligible affiliates do not need to submit ticket for new Qualtrics account.
If your role is that of a Student, you must have a Faculty or Staff request the account on your behalf. The requester is the “Sponsor”.
Request TeamDynamix access, modify an existing account license or permissions, or remove a user's access.
Request an "Affiliated" University Account for someone that is not an employee or student.
Install printers on a computer to enable use of departmental printers.
OIT will assist Ricoh with troubleshooting issue with departmental printing.
Argos is a report writing tool used for building and deploying reports, creating files, and displaying dashboards using data that Indiana State University collects and maintains within numerous databases.