Popular Services
This service is used by Faculty and Staff to request computers or related equipment.
Use this service to request a content edit for a department’s existing website or web page.
Assistance with connecting to the ISU Network via wireless, wired, or Virtual Private Network (VPN) connection.
At Indiana State University, there are several Adobe software packages available to Faculty and Staff to use for work - Adobe Acrobat Pro, Adobe Creative Cloud Suite and Adobe Sign
Telephone and Unified Communications tools enabling communication and collaboration. The associated form allows you to request moves, adds, or changes as well as headsets.
Use this service to request SPSS/Minitab for an entire class or a Faculty installation on a Mac.
Request a modification to a current “Departmental File Share” L Drive
Request an "Affiliated" University Account for someone that is not an employee or student.
Departmental Shared Mailboxes are a special mailbox type that allows multiple people to access a single mailbox to send or receive messages. It can also be used for student employees so that their business communication stays separate from their student communication.
The Technology Service Center provides hardware repair for ISU-owned computers with ISU property tags and scholarship laptops in warranty.
Request a new Banner Account. Request specific access within the Banner Administration System. Change existing Account Access within Banner.
Students requesting to add money or requesting credit be applied to their Print Balance account
Install printers on a computer to enable use of departmental printers.
This service will allow users to report a general issue with Canvas.
Request a new Canvas Sandbox Course site for development use. Sandbox sites are for developing content only; no students will be enrolled in sandbox sites.
Use this service to report issues with email and calendaring.
Students, Faculty, and Staff with software related issues with a Windows or Mac OS.
Reporting issues regarding Public Student Printers on campus. Excludes print balances, software issues, and departmental or private office printers.
Request Data Updates or Functionality Changes for Banner. Used for Service Requests to ICS personnel that are outside of standard account requests.
Use this service to report an issue the University website or departmental websites. This service is not for reporting issues with the Sycamore Root.
Use this service to request the purchase of software that contains/retains student data (FERPA), credit card capabilities (PCI-DSS), medical data (HIPPA) or requires a contract to be signed. This includes software that is installed on-campus or off-campus (hosted).
Scan documents to a shared folder on the L drive.
This service is intended to be used for any Business Application that does NOT already have a dedicated Service page defined. (e.g. Slate, Banner, etc.)