Popular Services
This service is used by Faculty and Staff to request computers or related equipment.
Use this service to request a content edit for a department’s existing website or web page.
Request a modification to a current “Departmental File Share” L Drive
Request an "Affiliated" University Account for someone that is not an employee or student.
At Indiana State University, there are several Adobe software packages available to Faculty and Staff to use for work - Adobe Acrobat Pro, Adobe Creative Cloud Suite and Adobe Sign
Purchase software for use in ISU business.
Request a new Banner Account. Request specific access within the Banner Administration System. Change existing Account Access within Banner.
This service is intended to be used for any Business Application that does NOT already have a dedicated Service page defined. (e.g. Slate, Banner, etc.)
Use this service to report issues with email and calendaring.
Use this Service to report an issue with Office 365 applications other than email or calendaring. For example, OneDrive, OneNote, Delve, and others.
Telephones and Unified Communications provide critical communication services for their users.
Students, Faculty, and Staff with software related issues with a Windows or Mac OS.
Use this service to request software installation support for ISU owned computers. The software can be included in the ISU Software Center, or could be other business related software used on an ISU owned computer. For support on installing software on personal machines see the Knowledge Base article titled "Install Software on Personal Computers"
This service will allow users to report a general issue with Canvas.
Departmental Shared Mailboxes are a special mailbox type that allows multiple people to access a single mailbox to send or receive messages. It can also be used for student employees so that their business communication stays separate from their student communication.
Reporting issues with audio, video, control systems, and classroom podium computers in classrooms (both General and Discipline classrooms).
Students requesting to add money or requesting credit be applied to their Print Balance account
This service allows Faculty and Staff to request the pickup of OIT equipment that is no longer needed.
Submit requests to update our computer inventory database.
The Technology Service Center provides hardware repair for ISU-owned computers with ISU property tags and scholarship laptops in warranty.
University Accounts are automatically created when you are associated with the university in some way. Whether you are a student, staff or faculty; you will have a university account created. This service will allow you to request help using your University Account.
A Security Standard Exemption provides faculty or staff with an exemption from an OIT baseline security standard that inhibits effective use of the computer.
Assistance with connecting to the ISU Network via wireless, wired, or Virtual Private Network (VPN) connection.
Report issue(s) with audio visual and presentation technologies in conference rooms or event spaces.