Popular Services

This service is used by Faculty and Staff to request computers or related equipment.


Use this service to request a content edit for a department’s existing website or web page.


Request an "Affiliated" University Account for someone that is not an employee or student.


OIT consultation, Q&A, training, or other personalized service.


The Technology Service Center provides hardware repair for ISU-owned computers with ISU property tags and scholarship laptops in warranty.


At Indiana State University, there are several Adobe software packages available to Faculty and Staff to use for work - Adobe Acrobat Pro, Adobe Creative Cloud Suite and Adobe Sign


Telephones and Unified Communications provide critical communication services for their users.


Students, Faculty, and Staff with software related issues with a Windows or Mac OS.


Assistance with connecting to the ISU Network via wireless, wired, or Virtual Private Network (VPN) connection.


Request a new Banner Account. Request specific access within the Banner Administration System. Change existing Account Access within Banner.


Request to add an event to the university calendar on the website


Departmental Shared Mailboxes are a special mailbox type that allows multiple people to access a single mailbox to send or receive messages. It can also be used for student employees so that their business communication stays separate from their student communication.


Request a modification to a current “Departmental File Share” L Drive


Request a Slate account, system change, or report an emergency.


Install printers on a computer to enable use of departmental printers.


Use this service to report a functional issue with Perceptive Content (ImageNow), including any account or log in issues.


Telephone and Unified Communications tools enabling communication and collaboration. The associated form allows you to request moves, adds, or changes as well as headsets.


This service is intended to be used for any Business Application that does NOT already have a dedicated Service page defined. (e.g. Slate, Banner, etc.)


This service allows Faculty and Staff to request the pickup of OIT equipment that is no longer needed.


Released in December 2021, the new MyISU Portal is based on the Engage, Connect, and Yoda products by Engage.


Service to request loaner computers for special ISU events.


Request a new Canvas Sandbox Course site for development use. Sandbox sites are for developing content only; no students will be enrolled in sandbox sites.


Use this service to request SPSS/Minitab for an entire class or a Faculty installation on a Mac.


OIT will assist Ricoh with troubleshooting issue with departmental printing.


Use this service to request the purchase of software that contains/retains student data (FERPA), credit card capabilities (PCI-DSS), medical data (HIPPA) or requires a contract to be signed. This includes software that is installed on-campus or off-campus (hosted).