Popular Services
This service is used by Faculty and Staff to request computers or related equipment.
Use this service to request a content edit for a department’s existing website or web page.
Use this service to report issues with email and calendaring.
Request an "Affiliated" University Account for someone that is not an employee or student.
Request a modification to a current “Departmental File Share” L Drive
Departmental Shared Mailboxes are a special mailbox type that allows multiple people to access a single mailbox to send or receive messages. It can also be used for student employees so that their business communication stays separate from their student communication.
Students, Faculty, and Staff with software related issues with a Windows or Mac OS.
Request a new Banner Account. Request specific access within the Banner Administration System. Change existing Account Access within Banner.
Assistance with connecting to the ISU Network via wireless, wired, or Virtual Private Network (VPN) connection.
At Indiana State University, there are several Adobe software packages available to Faculty and Staff to use for work - Adobe Acrobat Pro, Adobe Creative Cloud Suite and Adobe Sign
Use this service to request SPSS/Minitab for an entire class or a Faculty installation on a Mac.
Install printers on a computer to enable use of departmental printers.
Create or modify a Perceptive Content account for a new user of the document imaging system.
Submit requests to update our computer inventory database.
Telephones and Unified Communications provide critical communication services for their users.
Use this service to request software installation support for ISU owned computers. The software can be included in the ISU Software Center, or could be other business related software used on an ISU owned computer. For support on installing software on personal machines see the Knowledge Base article titled "Install Software on Personal Computers"
Purchase software for use in ISU business.
Request Data Updates or Functionality Changes for Banner. Used for Service Requests to ICS personnel that are outside of standard account requests.
This service allows Faculty and Staff to request the pickup of OIT equipment that is no longer needed.
This service will allow users to report a general issue with Canvas.
Banner is the primary Administrative System used for all areas across campus.
Banner Accounts are requested through "Banner Security Managers".
OIT will assist Ricoh with troubleshooting issue with departmental printing.
Reporting issues with audio, video, control systems, and classroom podium computers in classrooms (both General and Discipline classrooms).