Popular Services
This service is used by Faculty and Staff to request computers or related equipment.
Use this service to request a content edit for a department’s existing website or web page.
This service allows Faculty and Staff to request the pickup of OIT equipment that is no longer needed.
Request a new Banner Account. Request specific access within the Banner Administration System. Change existing Account Access within Banner.
Request an "Affiliated" University Account for someone that is not an employee or student.
Submit requests to update our computer inventory database.
Telephone and Unified Communications tools enabling communication and collaboration. The associated form allows you to request moves, adds, or changes as well as headsets.
Faculty, staff, and eligible affiliates do not need to submit ticket for new Qualtrics account.
If your role is that of a Student, you must have a Faculty or Staff request the account on your behalf. The requester is the “Sponsor”.
Request a modification to a current “Departmental File Share” L Drive
The Technology Service Center provides hardware repair for ISU-owned computers with ISU property tags and scholarship laptops in warranty.
Telephones and Unified Communications provide critical communication services for their users.
At Indiana State University, there are several Adobe software packages available to Faculty and Staff to use for work - Adobe Acrobat Pro, Adobe Creative Cloud Suite and Adobe Sign
Departmental Shared Mailboxes are a special mailbox type that allows multiple people to access a single mailbox to send or receive messages. It can also be used for student employees so that their business communication stays separate from their student communication.
University Accounts are automatically created when you are associated with the university in some way. Whether you are a student, staff or faculty; you will have a university account created. This service will allow you to request help using your University Account.
Use this service to report a functional issue with Perceptive Content, including any account or log in issues.
Use this service to report issues with email and calendaring.
Assistance with connecting to the ISU Network via wireless, wired, or Virtual Private Network (VPN) connection.
Students, Faculty, and Staff with software related issues with a Windows or Mac OS.
Use this service to request software installation support for ISU owned computers. The software can be included in the ISU Software Center, or could be other business related software used on an ISU owned computer. For support on installing software on personal machines see the Knowledge Base article titled "Install Software on Personal Computers"
Create or modify a Perceptive Content account for a new user of the document imaging system.
Use this service to request SPSS/Minitab for an entire class or a Faculty installation on a Mac.
Install printers on a computer to enable use of departmental printers.
Use this service to request small portable sound or projector systems or a portable laptop cart for ISU sponsored events.