Popular Services
This service is used by Faculty and Staff to request computers or related equipment.
Use this service to request a content edit for a department’s existing website or web page.
This service allows Faculty and Staff to request the pickup of OIT equipment that is no longer needed.
Request a new Banner Account. Request specific access within the Banner Administration System. Change existing Account Access within Banner.
Request an "Affiliated" University Account for someone that is not an employee or student.
Submit requests to update our computer inventory database.
Telephone and Unified Communications tools enabling communication and collaboration. The associated form allows you to request moves, adds, or changes as well as headsets.
Students, Faculty, and Staff with software related issues with a Windows or Mac OS.
At Indiana State University, there are several Adobe software packages available to Faculty and Staff to use for work - Adobe Acrobat Pro, Adobe Creative Cloud Suite and Adobe Sign
The Technology Service Center provides hardware repair for ISU-owned computers with ISU property tags and scholarship laptops in warranty.
Telephones and Unified Communications provide critical communication services for their users.
Faculty, staff, and eligible affiliates do not need to submit ticket for new Qualtrics account.
If your role is that of a Student, you must have a Faculty or Staff request the account on your behalf. The requester is the “Sponsor”.
Request a modification to a current “Departmental File Share” L Drive
Assistance with connecting to the ISU Network via wireless, wired, or Virtual Private Network (VPN) connection.
Use this service to request software installation support for ISU owned computers. The software can be included in the ISU Software Center, or could be other business related software used on an ISU owned computer. For support on installing software on personal machines see the Knowledge Base article titled "Install Software on Personal Computers"
This service is intended to be used for any Business Application that does NOT already have a dedicated Service page defined. (e.g. Slate, Banner, etc.)
Use this service to report a functional issue with Perceptive Content, including any account or log in issues.
University Accounts are automatically created when you are associated with the university in some way. Whether you are a student, staff or faculty; you will have a university account created. This service will allow you to request help using your University Account.
Departmental Shared Mailboxes are a special mailbox type that allows multiple people to access a single mailbox to send or receive messages. It can also be used for student employees so that their business communication stays separate from their student communication.
Purchase software for use in ISU business.
OIT will assist Ricoh with troubleshooting issue with departmental printing.
Request Data Updates or Functionality Changes for Banner. Used for Service Requests to ICS personnel that are outside of standard account requests.
Create or modify a Perceptive Content account for a new user of the document imaging system.
Argos is a report writing tool used for building and deploying reports, creating files, and displaying dashboards using data that Indiana State University collects and maintains within numerous databases.