Description
To use a departmental printer, the printer must first be installed on the computer. OIT will assist with this process.
The fastest way to get this service is to call 812-237-2910 while at the computer involved. The technician will be able to remote into the computer while on the phone to install the printers.
Standard Services and Features
A technician will log into the computer to install requested printers.
SLA: You can expect this service to be completed in 5 business days.
Constraints/Scope
Only Faculty or Staff may submit an Install Departmental Printers on a Computer Request.
Printing services for ISU are provided by Ricoh. OIT will only install Ricoh printers.
Directions
This request is best fulfilled while talking with the computer user on the phone. This will allow the OIT technician to remote into the target computer to perform the installation. Call 812-237-2910.
Please refer to Getting Help Article for Service Hours.
The customer will need to provide the technician with the name of the printer(s) to be installed.