University Account - Report an Issue


University Accounts are automatically created when you are associated with the university in some way.  Once an account is created, it is associated with various "Roles" within the university, based upon the information that is known about the user.  These University Roles will provide access to different applications once a user has Authenticated through our Enterprise Identity Management System.  University Accounts are protected using Mulit-Factor Authentication.

Standard Service Features

This service is provided to receive help with your University Account.

SLA:  For non-urgent issues you can expect a reply within 4 business hours.


ISU faculty, staff, and students


Please see the related articles for additional information concerning your University Account.

Report Issue with Activation

Related Articles (3)

Provides information on how to contact the Technology Support Center (TSC) for help.
This article will provide general information about Microsoft Office 365 Multi-Factor Authentication (MFA) for faculty, staff and student employees.
This article will provide general information about the University Account created for all students, faculty and staff and used to access the MyISU portal and other web-based resources at Indiana State University.


Service ID: 19102
Mon 4/17/17 9:03 AM
Wed 2/15/23 9:48 AM