My Recently Visited Services
Genesys Cloud provides contact center functionality to university groups.
Departmental Shared Mailboxes are a special mailbox type that allows multiple people to access a single mailbox to send or receive messages. It can also be used for student employees so that their business communication stays separate from their student communication.
Requests for account modifications (i.e. - changing the Qualtrics account username, changing from self-registered to ISU brand database accounts, altering groups, transferring surveys, and more).
Faculty, staff, and eligible affiliates do not need to submit ticket for new Qualtrics account.
If your role is that of a Student, you must have a Faculty or Staff request the account on your behalf. The requester is the “Sponsor”.
This service is for requesting use of Perceptive Content (document imaging) by a department that is not already utilizing Perceptive Content.
Request an account for HPC access.
Security Consultation to facilitate security best practices for business use cases or for risk assessment and data security considerations.
Use this service to request small portable sound and projector systems for ISU sponsored events as well as portable laptop carts.
Moving locations can cause computer service interruptions. By providing notice of upcoming moves, OIT can assist with a seamless transition.
This service is to request your area consultant to meet with an employee or supervisor of a new or departing employee. They will review the new employee or separation checklist and help check access and enter tickets to add or remove access for the new or separating employee.
Report any issue(s) with audio equipment, visual equipment, or computer issues in a Conference Room.
Request automated outbound campaign functions provided through our contact center platform.
File Services provide network data storage services for individuals and departments.
The official university digital signage product. ISU Live displays are large digital displays that can be found all over campus displaying time and weather, ISU and departmental news, and social media feeds.
Service to request a consultation for acquiring a new ISU Live system.
LISTSERV is a mailing list used for repeated correspondence with a group of people. This request is to create a new LISTSERV.
Room Resource Calendars are special mailboxes that are used for booking a room to hold a meeting in.
This service is used by Faculty and Staff to request computers or related equipment.
Request a modification to a current “Departmental File Share” L Drive
At Indiana State University, there are several Adobe software packages available to Faculty and Staff to use for work - Adobe Acrobat Pro, Adobe Creative Cloud Suite and Adobe Sign
The Technology Service Center provides hardware repair for ISU-owned computers with ISU property tags and scholarship laptops in warranty.
Submit requests to update our computer inventory database.
This service allows Faculty and Staff to request the pickup of OIT equipment that is no longer needed.