My Recently Visited Services
This service is used to request a hardware upgrade for your Windows laptop or desktop.
Telephone and Unified Communications tools enabling communication and collaboration. The associated form allows you to request moves, adds, or changes as well as headsets.
Telephones and Unified Communications provide critical communication services for their users.
Install printers on a computer to enable use of departmental printers.
University Accounts are automatically created when you are associated with the university in some way. Whether you are a student, staff or faculty; you will have a university account created. This service will allow you to request help using your University Account.
Use this service to request the purchase of software that contains/retains student data (FERPA), credit card capabilities (PCI-DSS), medical data (HIPPA) or requires a contract to be signed. This includes software that is installed on-campus or off-campus (hosted).
Use this service to request a time limited increase in disk quota for a project account on High Performance Computing (HPC).
Faculty, staff, and eligible affiliates do not need to submit ticket for new Qualtrics account.
If your role is that of a Student, you must have a Faculty or Staff request the account on your behalf. The requester is the “Sponsor”.
Use this service to report a functional issue with UKG, including any phone entry issues and employee access issues.
Use this service to report a problem, or ask a question about Multi-factor Authentication (MFA) setup or usage.
OIT consultation, Q&A, training, or other personalized service.
Assistance with connecting to the ISU Network via wireless, wired, or Virtual Private Network (VPN) connection.
Use this service to request SPSS/Minitab for an entire class or a Faculty installation on a Mac.
OIT will assist Ricoh with troubleshooting issue with departmental printing.
Students requesting to add money or requesting credit be applied to their Print Balance account
Create or modify a Perceptive Content account for a new user of the document imaging system.
This service is used by Faculty and Staff to request computers or related equipment.
Service to provide the ability for departments to request creation of, and changes to Hyland forms.
This service is to request the availability of a new product or a product update in Software Center, Company Portal, or Microsoft Store.
Request a modification to a current “Departmental File Share” L Drive
This service will allow users to report a general issue with Canvas.
Broadcast Media Support is responsible for the upkeep and installation of a wide range of electronic communication systems. This includes maintaining and improving the Campus Cable TV network, as well as providing technical engineering support for WISU, WZIS, ESPN+, Sycamore Video, Syc Creations, Esports, and broadcast classrooms and labs.
Service to request loaner computers for special ISU events.