My Recently Visited Services
Submit requests to update our computer inventory database.
Request help on how to use audio/video equipment in a conference room or event space.
Use this service to report a functional issue with Perceptive Content, including any account or log in issues.
Request training on any of the University supported Instructional Tools: Canvas, Canvas Studio, Qwickly, Respondus LockDown Browser, and TurnItIn.
This service will allow users to report a general issue with Canvas.
Students requesting to add money or requesting credit be applied to their Print Balance account
Directory information, including location details, university telephone number, are provided to authenticated users through the Microsoft Office 365 platform. This information can be accessed from the Office 365 portal, or from Sycamore Root. By providing this information through Office 365, after users are authenticated, we are able to utilize a secure method to effectively allow users to search for contact information of other faculty and staff.
The Technology Service Center provides hardware repair for ISU-owned computers with ISU property tags and scholarship laptops in warranty.
This service is used by Faculty and Staff to request computers or related equipment.
Assistance with connecting to the ISU Network via wireless, wired, or Virtual Private Network (VPN) connection.
Departmental Shared Mailboxes are a special mailbox type that allows multiple people to access a single mailbox to send or receive messages. It can also be used for student employees so that their business communication stays separate from their student communication.
This service allows Faculty and Staff to request the pickup of OIT equipment that is no longer needed.
Use this service to report an issue with departmental intranet sites.
Use this service to report any type of security issue with ISU owned devices or ISU faculty, student, or staff personal/private information.
This service is intended to be used for any Business Application that does NOT already have a dedicated Service page defined. (e.g. Slate, Banner, etc.)
This is a request for a Student site, Employee site, or both sites in the ISU Intranet. A site will be created, and then site editing training will be supplied.
This page is being retired. Look for Software Purchase Requests instead.
This page is being retired. Look for Software Purchase Requests instead.
Request TeamDynamix access, modify an existing account license or permissions, or remove a user's access.
Use this service to report an issue the University website or departmental websites. This service is not for reporting issues with the Sycamore Root.
Use this service to report a functional issue with UKG, including any phone entry issues and employee access issues.
University Accounts are automatically created when you are associated with the university in some way. Whether you are a student, staff or faculty; you will have a university account created. This service will allow you to request help using your University Account.