My Recently Visited Services
Request a new Canvas Sandbox Course site for development use. Sandbox sites are for developing content only; no students will be enrolled in sandbox sites.
The university maintains a video security system to support safety, security, and instruction.
The Technology Service Center provides hardware repair for ISU-owned computers with ISU property tags and scholarship laptops in warranty.
This service is used by Faculty and Staff to request computers or related equipment.
Use this service to report a problem, or ask a question about Multi-factor Authentication (MFA) setup or usage.
Reporting issues regarding Public Student Printers on campus. Excludes print balances, software issues, and departmental or private office printers.
Request an "Affiliated" University Account for someone that is not an employee or student.
At Indiana State University, there are several Adobe software packages available to Faculty and Staff to use for work - Adobe Acrobat Pro, Adobe Creative Cloud Suite and Adobe Sign
Use this service to report a functional issue with Perceptive Content, including any account or log in issues.
Use this service to request software installation support for ISU owned computers. The software can be included in the ISU Software Center, or could be other business related software used on an ISU owned computer. For support on installing software on personal machines see the Knowledge Base article titled "Install Software on Personal Computers"
Scan documents to a shared folder on the L drive.
Request for functionality changes to an existing Perceptive Content Implementation.
Request a Zoom license for meetings or webinars that include groups over 300 participants.
University Accounts are automatically created when you are associated with the university in some way. Whether you are a student, staff or faculty; you will have a university account created. This service will allow you to request help using your University Account.
This service is to request the installation of a new operating system or to re-install your current operating system.
Use this service to report a functional issue with Argos, including any account or log in issues.
Assistance with connecting to the ISU Network via wireless, wired, or Virtual Private Network (VPN) connection.
Reporting issues in the computer labs (both General and Discipline Specific).
Request to arrange one-on-one or group assistance in a classroom using classroom technology (Non-emergency only).
Use this service to report a functional issue with the PeopleAdmin product.
Students requesting to add money or requesting credit be applied to their Print Balance account
Use this service to request the purchase of software that contains/retains student data (FERPA), credit card capabilities (PCI-DSS), medical data (HIPPA) or requires a contract to be signed. This includes software that is installed on-campus or off-campus (hosted).
The University has a contract with Verizon Wireless for cellular service devices. These devices include cell phones, MiFi, and iPads.
Modifications to an existing account, such as the e-mail address associated with the account, group memberships, user roles, and account ownership.