My Recently Visited Services
Request training on any of the University supported Instructional Tools: Canvas, Canvas Studio, Qwickly, Respondus LockDown Browser, TurnItIn, and YuJa.
Scan documents to a shared folder on the L drive.
Request to install or update a program in a campus academic computer lab
Modifications to an existing account, such as the e-mail address associated with the account, group memberships, user roles, and account ownership.
University Accounts are automatically created when you are associated with the university in some way. Whether you are a student, staff or faculty; you will have a university account created. This service will allow you to request help using your University Account.
This intake form pertains to issues with student public printers on campus.
Use this service to request software installation support for ISU owned computers. The software can be included in the ISU Software Center, or could be other business related software used on an ISU owned computer. For support on installing software on personal machines see the Knowledge Base article titled "Install Software on Personal Computers"
Request a new Canvas Sandbox Course site for development use. Sandbox sites are for developing content only; no students will be enrolled in sandbox sites.
Use this service to request a content edit for a department’s existing website or web page.
At Indiana State University, there are several Adobe software packages available to Faculty and Staff to use for work - Adobe Acrobat Pro, Adobe Creative Cloud Suite and Adobe Sign
This service is used by Faculty and Staff to request computers or related equipment.
Telephones and Unified Communications provide critical communication services for their users.
Several technical issues may arise when traveling internationally. If you are leaving the country and plan to access any ISU resources, we recommend you allow us to check for conflicts.
OIT will assist Ricoh with troubleshooting issue with departmental printing.
Request to add an event to the university calendar on the website
Processes required to integrate the university's Electronic Application product (Slate) into the Ellucian SIS System (Banner).
Request Data Updates or Functionality Changes for Banner. Used for Service Requests to ICS personnel that are outside of standard account requests.
Departmental Shared Mailboxes are a special mailbox type that allows multiple people to access a single mailbox to send or receive messages. It can also be used for student employees so that their business communication stays separate from their student communication.
Use this service to report any type of security issue with ISU owned devices or ISU faculty, student, or staff personal/private information.
Use this service to report an issue the University website or departmental websites. This service is not for reporting issues with the Sycamore Root.
Telephone and Unified Communications tools enabling communication and collaboration. The associated form allows you to request moves, adds, or changes as well as headsets.
Request to arrange one-on-one or group assistance in a classroom (note: non-emergency only).