My Recently Visited Services
At Indiana State University, there are several Adobe software packages available to Faculty and Staff to use for work - Adobe Acrobat Pro, Adobe Creative Cloud Suite and Adobe Sign
Modifications to an existing account, such as the e-mail address associated with the account, group memberships, user roles, and account ownership.
Deactivation requests for accounts associated with employees that have either separated or change roles of their employment at Indiana State University (i.e. - moving from one department to another). Note: Only supervisors and or Argos Security Officers should submit these requests.
This service is used by Faculty and Staff to request computers or related equipment.
This service will allow users to report a general issue with Canvas.
Security Consultation: security best practices for business use cases, risk assessment requests, and data security considerations.
Information about the approval process to integrate external applications/LTIs into Canvas. Submit a Request Integration form for external applications/LTIs to be evaluated and integrated into the Canvas environment.
This is a request for a Student site, Employee site, or both sites in the ISU Intranet. A site will be created, and then site editing training will be supplied.
Use this service to report an issue with departmental intranet sites.
Assistance with connecting to the ISU Network via wireless, wired, or Virtual Private Network (VPN) connection.
OIT will assist Ricoh with troubleshooting issue with departmental printing.
Use this service to request the purchase of software that contains/retains student data (FERPA), credit card capabilities (PCI-DSS), medical data (HIPPA) or requires a contract to be signed. This includes software that is installed on-campus or off-campus (hosted).
Telephone and Unified Communications tools enabling communication and collaboration. The associated form allows you to request moves, adds, or changes as well as headsets.
Request a new Banner Account. Request specific access within the Banner Administration System. Change existing Account Access within Banner.
Use this service to request a content edit for a department’s existing website or web page.
Argos is a report writing tool used for building and deploying reports, creating files, and displaying dashboards using data that Indiana State University collects and maintains within numerous databases.
Request an "Affiliated" University Account for someone that is not an employee or student.
University Accounts are automatically created when you are associated with the university in some way. Whether you are a student, staff or faculty; you will have a university account created. This service will allow you to request help using your University Account.
Use this service to report a functional issue with UKG, including any phone entry issues and employee access issues.
Use this service to report a functional issue with Skillsoft, including any account or log in issues.
Install printers on a computer to enable use of departmental printers.
Students requesting to add money or requesting credit be applied to their Print Balance account
Reporting issues regarding Public Student Printers on campus. Excludes print balances, software issues, and departmental or private office printers.
Use this service to request software installation support for ISU owned computers. The software can be included in the ISU Software Center, or could be other business related software used on an ISU owned computer. For support on installing software on personal machines see the Knowledge Base article titled "Install Software on Personal Computers"