My Recently Visited Services
The Technology Service Center provides hardware repair for ISU-owned computers with ISU property tags and scholarship laptops in warranty.
This service is used by Faculty and Staff to request computers or related equipment.
Civitas Inspire is a student success software that brings all student data together to build complete student profiles which promote informed collaboration and communication across advising, academic, engagement, enrollment, financial, and student support services.
This service allows Faculty and Staff to request the pickup of OIT equipment that is no longer needed.
Use this Service to report an issue with Office 365 applications other than email or calendaring. For example, OneDrive, OneNote, Delve, and others.
University Accounts are automatically created when you are associated with the university in some way. Whether you are a student, staff or faculty; you will have a university account created. This service will allow you to request help using your University Account.
Use this service to report a problem, or ask a question about Multi-factor Authentication (MFA) setup or usage.
The official university digital signage product. ISU Live displays are large digital displays that can be found on campus displaying date and time, weather, social media feeds, campus announcements, and departmental news.
Request Data Updates or Functionality Changes for Banner. Used for Service Requests to ICS personnel that are outside of standard account requests.
Request an account for HPC access.
Students requesting to add money or requesting credit be applied to their Print Balance account
Use this service to request software installation support for ISU owned computers. The software can be included in the ISU Software Center, or could be other business related software used on an ISU owned computer. For support on installing software on personal machines see the Knowledge Base article titled "Install Software on Personal Computers"
Use this service to report a functional issue with the PeopleAdmin product.
Networking Consultation to facilitate system and device best practices for business use cases or for devices being connected to the network.
Use this service to report issues with email and calendaring.
OIT can assist with determining the best printing solution for a department.
Reporting issues in the computer labs (both General and Discipline Specific).
OIT consultation, Q&A, training, or other personalized service.
Request Addition/Removal of a Banner Workflow Account and/or Role for an employee. This service should be requested by the workflow owners and can’t be requested by the employee.
This service is to request your area consultant to meet with an employee or supervisor of a new or departing employee. They will review the new employee or separation checklist and help check access and enter tickets to add or remove access for the new or separating employee.
Reporting issues with audio, video, control systems, and classroom podium computers in classrooms (both General and Discipline classrooms).
Report issue(s) with audio visual and presentation technologies in conference rooms or event spaces.
Telephone and Unified Communications tools enabling communication and collaboration. The associated form allows you to request moves, adds, or changes as well as headsets.