PeopleAdmin - Report an Issue

Description

PeopleAdmin is used for Position Management, Personnel Evauluations and Employment Recruitment and Application Processes for all temporary (SHRA, EHRA Non-Faculty & Visiting/Part-time Faculty) and permanent SHRA, EHRA Faculty and Non-Faculty positions.

This service is used to report an issue with PeopleAdmin, including any functional issues, account issues, or log in issues.

Standard Services and Features 

  • This service is strictly for reporting issues with PeopleAdmin
  • Access PeopleAdmin through the Human Resources website: www.indstate.edu/humres

SLA:  For non-urgent issues you can expect a reply within 4 business hours. Stop Work/Urgent request you can expect a reply within 15 minutes.  

Constraints/Scope

This service incident is only for ISU Employees that use the PeopleAdmin system.

Directions

At a minimum you will need to provide the following required information:

  • Employee Name 
  • University Username
  • Description of the issue

Maintenance

This is a Software as a Service (SaaS) product.  The Vendor is responsible for the upgrade schedules and maintenance times.

 

 
Report a PeopleAdmin Issue

Related Articles (1)

Provides information on how to contact the Technology Support Center (TSC) for help.

Details

Service ID: 19403
Created
Mon 5/1/17 7:37 PM
Modified
Wed 11/24/21 12:07 PM