Knowledge Base

Categories (11)

Accounts and Passwords

Articles related to creating accounts and managing passwords for university enterprise applications.
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Business Applications

Articles associated with administrative software such as Banner, Argos, Perceptive Content, Kronos.
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Get Connected

Articles associated with on-campus and off-campus connections to network (wireless and wired).
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Academic Tools and Research Support

Articles associated with instructional tools (Canvas, YuJa, Respondus, Turnitin, etc.) and programming services for faculty instruction and research projects.
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Hardware, Software, Printing

Articles associated with computer hardware and software, printers/printing, computer and software purchases.
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Email, Calendaring, File Storage and Additional Productivity Tools

Articles associated with office and personal productivity tools such as email, calendaring, and file storage.
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Conferencing, Collaboration, and Telephone

Articles associated with SharePoint, telephones, voicemail, and conferencing.
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Classrooms and Labs

Articles associated with audio-visual, software and hardware for academic classrooms and computer labs.
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Security

Information about ISU data security, how to protect your personal and ISU device, security exemption request and consultation.
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IT Professional Services

Articles describing services Project Management, Technology Support Center and Consultant services.
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Parents, Alumni, and Guests

Information for Parents, Alumni, and Guests
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Articles (2)

Getting Help

Provides information on how to contact the Technology Support Center (TSC) for help.

Security Awareness: General Best Practices for Security

ISU employees must follow security-related best practices. Such practices are common across many different computer environments, and apply on personal computers as well as ISU computers.