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Service Catalog

Categories (11)

Request Accounts, Change Access or Reset Passwords for various university systems, including: MyISU Portal, Banner, Blackboard, Argos, ImageNow, Blue Reports, Talisma, and more.
Services and issues related to on-campus and off-campus connections to the network (wireless and wired) and major services.
Instructional tools (Blackboard, Yuja, Respondus, etc.) and programming services for faculty instruction and research projects.
Computer hardware and software, printers/printing, computer and software purchases.
Office and personal productivity tools such as email, calendaring, and file storage.
Requests and issues related to SharePoint, telephones, voicemail, and conferencing.
Graphic design and layout consultation, printing, and video services.
Contains services to report an issue with any classroom, lab, conference room, or distance education classroom. Also, contains services for Audio/Visual Equipment requests, Classroom Technology Training, Computer Labs software installation/updates.
Report an Issue or Request Data/Functionality changes for Enterprise Software such as Banner, Argos, ImageNow, Kronos, PeopleAdmin, Talisma, Qualtrics and more..
Security incident reporting, security consultations, and exemption requests.
Employee Separation Requests, TeamDynamix problems, ImageNow Implementation Requests and requests for OIT consulting: e.g. Training, New Product Evaluations.

Services (1)

Adobe Acrobat Professional

Adobe Acrobat Professional (used to view and create PDF’s) can be installed on any ISU owned computer. Since the software can only be installed on ISU owned computers it will not be added to the OIT Software Downloads site.

To install this software on your Windows computer follow these instructions:

Click on this link to go to the Software Center
Click on the install button for Adobe Acrobat XI Pro at the bottom of the page
Follow the prompts

To install on an ISU property tagged Macintosh computer, please fill out form at (link to form) and submit. A technician or consultant will contact you to install the software.

If you have any issues or questions, please contact Technology Support Center at 812-237-2910.