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Frequently asked questions concerning the University Account, University Affiliated Account and the different accesses that each have.

Steps to reset your password for your University Account

Retiree and alumni email accounts are deleted once annually if a retiree has not logged in to the account for one year. The process is run in December, looking at activity from December 15 of the previous year to December 16 of the current year. If an account is deleted, it can be recovered for 30 days with mail in it; if it is requested to be recovered after 30 days from deletion, a new (empty) account will be created.

This article provides instructions on Qualtrics Single Sign-On from ISU Portal and how to obtain a new account.

Office 365 accounts will be deleted for faculty and staff who separate from ISU 90 days after their last date of employment.

This article shows the steps for activating the University Account that will provide access to ISU computer-based resources.

This article will provide educational and business affiliate sponsors information about managing the affiliate accounts end date using the Employee Self-Service badge in the MyISU Portal.

A Banner account request must originate from an employee's supervisor - individuals can’t just request a Banner account on their own.  If there is no indication as to why or what is needed, we must respond to the request by asking for their supervisor to submit the request.

When someone leaves Indiana State University, they retain accounts for a period of time depending upon whether they were a student or employee. After that retention period, they no longer have any provisioning roles The account will no longer be synchronized to Microsoft Azure which will remove all user data hosted by Microsoft and will also stop them from being able to log in to anything via SSO.

Office 365 Message Encryption allows ISU email users to send secure protected emails with individuals outside of the University. This can be important to ensure messages securely reach the intended recipient, especially if sensitive data is included.

This article will provide general information about the University Account created for all students, faculty and staff and used to access the MyISU portal and other web-based resources at Indiana State University.

Instructions on how to request an account, create a simple survey, and review reports.

OneDrive for Business general information to get started with account access and files.

Qualtrics is a survey platform for academic research and administrative purpose. OIT is responsible for user accounts and permissions. Users should contact Qualtrics support for questions on how to use Qualtrics.