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Directory information, including location details, university telephone number, are provided to authenticated users through the Microsoft Office 365 platform.  This information can be accessed from the Office 365 portal, or from Sycamore Root.  By providing this information through Office 365, after users are authenticated, we are able to utilize a secure method to effectively allow users to search for contact information of other faculty and staff.

Request automated outbound campaign functions provided through our contact center platform.

This service will allow users to report a general issue with Canvas.

Submit requests to update our computer inventory database.

This service is for requesting use of Perceptive Content (document imaging) by a department that is not already utilizing Perceptive Content.

This service is used by Faculty and Staff to request computers or related equipment.

Use this service to request SPSS/Minitab for an entire class or a Faculty installation on a Mac.

Scan documents to a shared folder on the L drive.

Request help on how to use audio/video equipment in a conference room or event space.

Service to request a consultation for acquiring a new ISU Live system.

Use this service to request the purchase of software that contains/retains student data (FERPA), credit card capabilities (PCI-DSS), medical data (HIPPA) or requires a contract to be signed. This includes software that is installed on-campus or off-campus (hosted).

Report issue(s) with audio visual and presentation technologies in conference rooms or event spaces.

Use this service to report any type of security issue with ISU owned devices or ISU faculty, student, or staff personal/private information.

Argos is a report writing tool used for building and deploying reports, creating files, and displaying dashboards using data that Indiana State University collects and maintains within numerous databases.