Search17 Results

Lookup Category Clear Category
Services or Offerings?
Contact Center - Call Campaign Request
  1. Services
  2. Conferencing, Collaboration, and Telephone
  3. Telephone Services
Request automated outbound campaign functions provided through our contact center platform.
Canvas - Report an Issue
  1. Services
  2. Academic Tools and Research Support
  3. Canvas
This service will allow users to report a general issue with Canvas.
Computer Acquisition - Peripherals
  1. Services
  2. Hardware, Software, and Printing
  3. Hardware Support, Repair, and Purchases
  4. Computer/Equipment Acquisition
Use this service to request peripheral computer equipment such as additional monitors, increased memory, or hard drives (any peripheral device except printers).
Computer Inventory - Update Request
  1. Services
  2. Hardware, Software, and Printing
Submit requests to update our computer inventory database.
Computer Acquisition - Non Standard Equipment
  1. Services
  2. Hardware, Software, and Printing
  3. Hardware Support, Repair, and Purchases
  4. Computer/Equipment Acquisition
This service is used by Faculty and Staff to request non-standard, specialized Computers (not peripherals) such as Mac or high-end workstations.
Computer Acquisition - Standard Equipment
  1. Services
  2. Hardware, Software, and Printing
  3. Hardware Support, Repair, and Purchases
  4. Computer/Equipment Acquisition
This service is used by Faculty and Staff to request standard new computer equipment, such as ISU standard laptops.
Computer or Accessories Request
  1. Services
  2. Hardware, Software, and Printing
  3. Hardware Support, Repair, and Purchases
  4. Computer/Equipment Acquisition
This service is used by Faculty and Staff to request computers or related equipment.
Perceptive Content - Department Onboarding Request
  1. Services
  2. Business Applications
This service is for requesting use of Perceptive Content (document imaging) by a department that is not already utilizing Perceptive Content.
Scan to Network Folder Access Request
  1. Services
  2. Hardware, Software, and Printing
  3. Printing and Scanning
Scan documents to a shared folder on the L drive.
Voice Mail – New Mailbox or Modification
  1. Services
  2. Conferencing, Collaboration, and Telephone
  3. Telephone Services
Voice Mail service for campus telephones.
SPSS / Minitab Academic Requests
  1. Services
  2. Hardware, Software, and Printing
  3. Software Support and Licensing
Use this service to request SPSS/Minitab for an entire class or a Faculty installation on a Mac.
Computer Acquisition - Pool Computer
  1. Services
  2. Hardware, Software, and Printing
  3. Hardware Support, Repair, and Purchases
  4. Computer/Equipment Acquisition
Service to request used pool machines for deployment to Lecturers, Student Workers, Graduate Assistants, Staff or Faculty.
ISU Live System Consultation
  1. Services
  2. Graphic Design, Multimedia, and Video
  3. ISU Live
Service to request a consultation for acquiring a new ISU Live system.
Enterprise Software – Purchase Requests
  1. Services
  2. Hardware, Software, and Printing
  3. Software Support and Licensing
Use this service to request the purchase of software that contains/retains student data (FERPA), credit card capabilities (PCI-DSS), medical data (HIPPA) or requires a contract to be signed. This includes software that is installed on-campus or off-campus (hosted).
Security - Report an Incident
  1. Services
  2. Security
Use this service to report any type of security issue with ISU owned devices or ISU faculty, student, or staff personal/private information.