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- Knowledge Base
- Conferencing, Collaboration, and Telephone
Guide for transferring calls, forwarding calls, and off-campus calling when using analog phones on campus.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
This article is to assist users in signing into their Polycom Desk Phone after their migration to Microsoft Teams is complete.
- Knowledge Base
- Business Applications
- Student Manager
This article describes how to establish access to the Student Manager application. The target audience includes staff and Help Desk technicians.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
Skype for Business is a versatile communications platform. As such, devices such as headsets or desk phones are utilized to allow users to communicate with telephone-like functionality.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
Polycom VVX phones, connected to Skype for Business, allows calls to be transferred to other phones using a phone number or contact entry. This article will walk you through the process of performing this operation.
- Knowledge Base
- Classrooms and Labs
- Distance Education Classrooms
Basic information on the Distance Origination Classrooms and capabilities.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
Indiana State University (ISU) strives to minimize costs associated with providing unified communications (UC) audio devices to faculty and staff utilizing telephone services through University phone systems. These devices provide the interface to our telephony systems and incur costs based on the devices desired.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- Email
This article describes frequently asked questions about LISTSERV mailing list used for repeated correspondence with a group of people. The target audience is faculty and staff.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
View the process for getting support for Teams, Skype for Business, or Voice Mail.
- Knowledge Base
- Parents, Alumni, and Guests
ISU provides some technology services to retirees, but important changes take place at the retirement date which may require action.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
Frequently asked questions related to Microsoft Teams.
- Knowledge Base
- Hardware, Software, Printing
- Hardware
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- Office 365/ Office Suite
Indiana State University partners with many software vendors to provide access to academically discounted software for its Students and Faculty. Some applications are available for free, others for a significant discount off retail prices. This article provides a central information source about how to get many of these applications.
- Knowledge Base
- IT Professional Services
Provides information on how to contact the Technology Support Center (TSC) for help.
- Knowledge Base
- Hardware, Software, Printing
- Printing
This article provides locations for student printers. The target audience is students.