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Services or Offerings?
Telephone/Unified Communications - Report an Issue
  1. Services
  2. Conferencing, Collaboration, and Telephone
  3. Telephone Services
Telephones and Unified Communications provide critical communication services for their users.
Telephone/Unified Communications – Request Service or Modification
  1. Services
  2. Conferencing, Collaboration, and Telephone
  3. Telephone Services
Telephone and Unified Communications tools enabling communication and collaboration. The associated form allows you to request moves, adds, or changes as well as headsets.
Broadcast Engineering
  1. Services
  2. Conferencing, Collaboration, and Telephone
The Broadcast Engineer performs maintenance and installation of various electronic communication systems including: Campus Cable TV, technical engineering for WISU/WZIS/ESPN3, etc.
Departmental Email / Student Employee Email Address Requests
  1. Services
  2. Email, Calendaring and File Storage
  3. Email Services
Departmental Shared Mailboxes are a special mailbox type that allows multiple people to access a single mailbox to send or receive messages. It can also be used for student employees so that their business communication stays separate from their student communication.
Civitas Inspire - Account Request
  1. Services
  2. Business Applications
Civitas Inspire is a student success software that brings all student data together to build complete student profiles which promote informed collaboration and communication across advising, academic, engagement, enrollment, financial, and student support services.
New Intranet Site Creation
  1. Services
  2. IT Professional Services
  3. Website
This is a request for a Student site, Employee site, or both sites in the ISU Intranet. A site will be created, and then site editing training will be supplied.
Slate
  1. Services
  2. Business Applications
Request a Slate account, system change, or report an issue.
Networking - Report an Issue
  1. Services
  2. Get Connected
Assistance with connecting to the ISU Network via wireless, wired, or Virtual Private Network (VPN) connection.
Contact Center - Report an Issue
  1. Services
  2. Conferencing, Collaboration, and Telephone
  3. Telephone Services
Genesys Cloud provides contact center functionality to university groups.
Contact Center New Request or Modification
  1. Services
  2. Conferencing, Collaboration, and Telephone
  3. Telephone Services
Contact Center provides contact center functionality to university groups.
Instructional Tools Training
  1. Services
  2. Academic Tools and Research Support
Request training on any of the University supported Instructional Tools: Canvas, Canvas Studio, Qwickly, Respondus LockDown Browser, TurnItIn, and YuJa.
Canvas - Request a New Course Site
  1. Services
  2. Academic Tools and Research Support
  3. Canvas
Request a new Canvas Sandbox Course site for development use. Sandbox sites are for developing content only; no students will be enrolled in sandbox sites.
MyISU Portal - Report an Issue
  1. Services
  2. Business Applications
Released in December 2021, the new MyISU Portal is based on the Engage, Connect, and Yoda products by Engage.
Slate - Item Request
  1. Services
  2. Business Applications
  3. Slate
Request for the creation, modification, or consultation on Slate items: forms, campaigns, events, queries, reports, snippets, new email mailers, and new SMS messages.