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Adding Resources to a Project
This article demonstrates how to add staff Resources to an existing TeamDynamix project. Once a staff Resource has been added to a project, that person can then be assigned to task in the project plan. ... Introduction
This article demonstrates how to add staff Resources to an existing TeamDynamix project. Once a staff Resource has been added to a project, including the time estimates, and then
How to Update a Computer Asset
Introduction
The following is a quick guide on how to update a computer or device asset.
Steps
Open the asset in the Technician view of TeamDynamix (TDNext).
Click the green Edit
How to Look-up an Asset(s) for an Individual
view of TeamDynamix (TDNext).
Search for the individual and open up their profile
Click on the Assets tab on their profile
This will display any assets with the individual listed as the
Office 365 Applications Help and Training
microsoft ... Introduction
Training tutorials and support documentation to help you understand how to use the Office 365 applications are available at support.microsoft.com. This article directs you to the
Tickets vs Projects
requires planning and multiple resources (usually) over an extended period of time. Normally more than 40 hours of work.
TeamDynamix offers some guidance for this question. When to Manage Work as a
Change Your University Account Password
requirements.
Microsoft's Password Protection identifies, detects, and blocks known weak passwords and their variants.
You will see a confirmation that your password has been reset
How to Add Assets to Existing Tickets
the Technician view of TeamDynamix (TDNext).
Click the Assets/CIs tab on the ticket
Click the green +Assets/CIs button
This will pop-up with a search for adding an asset. You may either
Qualtrics Account and Single Sign-on
Introduction
Indiana State University has standardized on Microsoft Azure SAML authentication for a true Single Sign-On (SSO) experience across campus products.
Qualtrics has been migrated to
Creating Plan Reports
This article describes how to run the pre-defined TeamDyanmix Plan Reports. ... Introduction
This article describes how to run the pre-defined TeamDynamix Plan Reports.
Preconditions:
You must have access to the Projects/Workspaces application.
You must be Team
Security Awareness: Four Steps to Stay Safe Online
creating a sense of urgency and by impostoring someone legitimate.
Impostoring is a common tactic:
Someone might call you pretending to be Microsoft tech support and claim that your computer is
Security Awareness: Viruses and Malware
business related purposes - Office 365 has ransomware protection inherent to its use of OneDrive, Teams, and Sharepoint.
All staff and faculty are protected by Windows Defender for Enterprise. This security software is the best approach to protection from inadvertently downloading malicious software.
How to Look-up an Asset
Steps to look up an asset in TeamDynamix ... Introduction
This is a guide on how to look-up an asset or assets from an asset application in TDX.
Steps
Go to the appropriate asset application in the Technician view in TeamDynamix
How To Get Support for Contact Center
when a technician acknowledges your request.
If you are unable to enter your service request, using the steps above, contact the TSC at 812-237-2910.
Conclusion
Using the steps above, you will be able to access the TeamDynamix system and enter a support request for Contact Center.
How To Send a Campus-Wide Email
be on and logged in before the message will be sent.
Conclusion
These instructions should help you send messages to large campus groups.
Additional Resources
For additional instructions on using a shared mailbox: Open and use a shared mailbox in Outlook on the web (microsoft.com)
Indiana State University Web Content Standards
content (requires login) intranet made up of several products, mostly in the Microsoft environment, including SharePoint, Teams, L: Drive and other related resources. The standards for use of Sycamore Root