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Email - Report an Issue

Description Microsoft Office 365 provides email and calendaring services to faculty, staff, and students. For issues with Office 365 Applications (OneDrive, OneNote, ...) submit a Office 365

MyISU Portal FAQ

using standard Microsoft University Credentials, just like your Outlook Email (university email account and university password).  When a person signs into the portal, their identity is verified

How to Activate Your University User Account

steps. Estimated Time to Complete Allow yourself 10 - 15 minutes to complete the account activation process. Step 1 Install Microsoft Authenticator On Your Phone ISU requires your

Office 365 Applications Support Information

complex functionality, and people may have questions about how best to set up and use them.  Teams is a good example of a more complex application. OIT has evaluated the Office 365 applications

Project Status Reports

This article describes how to use the built in Project reports to check status of an individual project and the status of all the projects which you are either (1) a project manager, (2) alternative project management, or (3) a designated team member on a project. ... teamdynamix ... , (2) alternative project management, or (3) a designated team member on a project. Special Concepts Project Status Report A project status report is a report that shows the detailed status for

How to Add a Printer to a MacOS device

” Field Where it says “Use”, Select the Name of the Printer Click “Add” Restart the Machine How to Add a Print Code on MacOS Ventura: Open “Microsoft Word” Click “File” at the top of

Office 365 Token Authentication

telephone call do not work.   For example, when a person is traveling and does not have cellular connectivity nor a smartphone with the Microsoft Authenticator application installed but does have

Sycamore Technology Award Laptop Support

-standard software (e.g. Microsoft Office) running on the laptop. Install a new image (Windows, Office, antivirus, etc.) The Technology Support Center will not: Perform hardware repairs

How To Find and Release Quarantined Messages in Office 365 Outlook

provide instructions to use the Message Quarantine tools to find and release messages to your inbox.  Microsoft does not announce when it has quarantined an email message, so it is important to

Emergency Work From Home - Setting Up Your Computer and Peripherals

your headset if you want to use your Skype for Business or Teams soft phone at home! d.   Once you are in your home, refer to your pictures to connect the components together.  Connect each

How To Acquire Audio/Video Conferencing Devices

conference.  Conferences utilize Microsoft Outlook to set up the meeting calendar appointment, inserting the information for attendees to be able to join the conference either on the web, using desktop

VPN (Virtual Private Network) Access

set up to use the Microsoft Office 365 Multi-Factor Authentication (MFA). Please see the Knowledge Base Article on How to Setup and Edit Office 365 Multi-Factor Authentication (MFA) and related

How to Report Phishing or Spam Emails

sent to the security team for review. If we determine that the email is phishing or spam we will reply to you with a verdict. Remember, do not click on any links in the email or respond to it until you hear back from the security team. Thank you for helping keep ISU secure!

Customizing and Filtering Desktop Reports

team-dynamix ... Introduction A TeamDynamix Desktop is a user configurable display area that contains reports, list of your assignments, and other information. Any Technician user in TDNext can customize a desktop


Student Orientation can be found here. Records are created via imports, requests for information, or applications. Slate2, managed by OIT-CRM Team, focuses on admits through graduation. Slate2 is used