MyISU Experience Portal FAQ

Introduction

MyISU Experience Portal

The MyISU Experience Portal is used by faculty, staff, and students to access a number of applications and functions based on their roles at Indiana State University.  In addition, the MyISU Experience places important personal information right at your fingertips.  Things like Class Schedules, Advisor Information, Leave Balances and more are displayed every time you log into the MyISU Experience Portal.  This information empowers you to stay up-to-date with current information in our system.

MyISU Experience is accessed using your standard Microsoft University Credentials, just like your Outlook Email (university email account and university password).  When a person signs into the portal, their identity is verified and specific roles are assigned to to the user.  Those roles determine the type of information that you see - and the applications that you can access.

My Applications

An important companion to the MyISU Experience is the MyApps link.  This link takes you to a Microsft 365 page called:  My Applications.  Here, you will see a collection of all YOUR accessible applications that have been configured into our University Single Sign-On Environment.

MyISU Experience Mobile Application - Coming in late 2025

The MyISU Experience Mobile Application will be available in November, 2025 on both the Android Play Store and Apple iTunes.  Simply login to your phone's Apps Download site - and search for:  MyISU

The installation and setup is straight forward and you should be up and running in a matter of minutes.  The mobile application provides a very clean and easy-to-read platform that provides access to all mobile-friendly applications at the university.  Changes to your MyISU Experience Portal are automatically reflected in the MyISU Experience Mobile Application.  

Frequently asked Questions


How do I navigate the new Interfaces?

Below, you will find some Video Tours that demonstrate the navigation of the new Portal Components:

 

Can I set my own favorites?

  • MyISU Experience Video Tour - Includes a demonstration on how to "bookmark" your favorite cards.
  • My Applications Video Tour - includes a demonstration on creating a Favorites Collection.

 

Why do the Quick Links show me some applications that I do not use?

All Quick Links are frequently used applications for the given role - as determined by a university survey.  The intention is to put the most frequently used applications in this list - however, not everyone will use (or have access to) every application.

 

How do I easily find an application that I use?

MyISU Experience Search
  • Click on the top-right link called "View All Cards"
  • At the top Left of the Screen, you can type in card names or key words to find listing of cards that might apply to your search.
    • Searching for key words will list out the card names that contain the keyword you are searching for.
    • If the application does not come up, use the "My Apps" link to find the specific application in My Applications.
MyApplications Search
  • Typing the name in the search bar at the top will show you all applications that contain the same letters.
    • This search is limited to the name of the application - not keywords.

If you feel you need access to an application that you cannot find please use the following link to report an issue.  Report an issue

 

What if some information is incorrect?

Your MyISU Experience is displaying real-time information that is stored in our university databases.  If you notice some information that is incorrect, please use the following link to report the issue and tell us about the incorrect information:   Report an issue

 

I am a former student (non-alum) and cannot access the MyISU Portal. Why is this?

Students who have not been enrolled within the last 2 years will no longer have access. You will need to be re-admitted to the University. Note: Alumni will retain access after graduation. For other issues, please submit a ticket: MyISU Portal – Report an Issue.

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