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TeamDynamix - Report an Issue
Report an issue with TeamDynamix. ... team ... Description
TeamDynamix is the Office of Information Technology's IT Service Management platform. The platform assists with the management of work requests from students, faculty, and staff as
How-To Build a Project Schedule
manager (PM) and project team should collaborate to define the list of tasks, also known as the project schedule.
Steps
To set up your project schedule:
Identify high-level milestones to
Technology Services (Email) for Alumni
. OneDrive) is not available to alumni, per our Microsoft license, as of 60 days after graduation. Access to Microsoft Office 365 services beyond Outlook may be purchased by alumni. However, these
TeamDynamix Vocabulary
This article contains key TeamDynamix terms and definitions. ... teamdynamix ... Introduction
The following provides a reference to key TeamDynamix terminology.
Terms
The following lists some of the key TeamDynamix Terms:
Acct/Dept
The
Desktop Software - Purchase/License Request
microsoft ... Services and Features
Request licensing of ISU owned software.
Request purchase of single use, desktop software. Typical requests include:
Captivate
Microsoft Project
Microsoft or
Telephony Device Standard
University phone systems. To obtain support from the Office of Information Technology and its UC platform provider Microsoft, faculty and staff using telephone services must use a certified Microsoft UC
Licensed Office 365 Copilot AI
Introduction
Office 365 Copilot is an AI-powered assistant designed to enhance productivity by integrating seamlessly with Microsoft 365 applications. This article provides a comprehensive
TeamDynamix - Account Request
Request TeamDynamix access, modify an existing account license or permissions, or remove a user's access. ... teamdynamix ... Description
TeamDynamix (TDX) is Indiana State's IT Service Management platform for tracking ticket requests, managing knowledge articles, project management, asset tracking, and more. Departments
TeamDynamix - Change Request
Request a change in a TeamDynamix Service, Incident, Reports, Desktops, or Knowledge Base Article. ... .
Standard Features
This services accepts change requests, which will then be reviewed by the IT Service Management team.
Scope/Constraints
While you can submit requests for changes in Knowledge
Contact Qualtrics Support
.
3. On the technical support web page, select "Survey & XM Directory" from the list of products.
4. A Chatbot will pop up before they bring to a real support team
OneDrive - Syncing and Sharing Data
Data Storage
OneDrive is Microsoft's cloud based storage solution that comes as a part of Office 365. Data is stored off-campus in a non-university owned data center. Indiana State University has
OneDrive - File Storage for Students
Introduction
OneDrive is Microsoft's cloud based storage solution that comes as a part of every student Office 365 license. Data is stored off-campus in a non-university owned data center. The
How to Send a Secure, Encrypted Message from Your University Email Account to a Non ISU Email Account/User.
Introduction
ISU’s email service is capable of sending secure messages from your University email account using Microsoft Office 365 message encryption to recipients outside of indstate.edu. This
Project Status Reports
This article describes how to use the built in Project reports to check status of an individual project and the status of all the projects which you are either (1) a project manager, (2) alternative project management, or (3) a designated team member on a project. ... teamdynamix ... , (2) alternative project management, or (3) a designated team member on a project.
Special Concepts
Project Status Report
A project status report is a report that shows the detailed status for
Academic Computer Labs Locations, Software, and Equipment Types
. The list can be found attached to this article.
All Windows computers in campus labs contain this software:
Microsoft Office Suite: Word, Excel, Powerpoint, Access
Browsers