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Services or Offerings?
Computer Inventory - Update Request
  1. Services
  2. Hardware, Software, and Printing
Submit requests to update our computer inventory database.
Computer Lab Software Installation and Updates
  1. Services
  2. Classrooms and Labs
Request to install or update a program in a campus academic computer lab
Room Resource Calendar (New or Update)
  1. Services
  2. Email, Calendaring and File Storage
  3. Calendar Services
Room Resource Calendars are special mailboxes that are used for booking a room to hold a meeting in.
Website Update Request
  1. Services
  2. IT Professional Services
  3. Website
Use this service to request a content edit for a department’s existing website or web page.
PC Diagnostics and Tune-Up
  1. Services
  2. Hardware, Software, and Printing
This service is to request basic hardware diagnostics, software updates, and anything else you need to keep your machine running at full capacity.
Banner - Functionality/Data Change Request
  1. Services
  2. Business Applications
Request Data Updates or Functionality Changes for Banner. Used for Service Requests to ICS personnel that are outside of standard account requests.
Software or App Added to Microsoft Portal/Store
  1. Services
  2. Hardware, Software, and Printing
  3. Software Support and Licensing
This service is to request the availability of a new product or a product update in Software Center, Company Portal, or Microsoft Store.
Email - Report an Issue
  1. Services
  2. Email, Calendaring and File Storage
Use this service to report issues with email and calendaring.
Departmental Email / Student Employee Email Address Requests
  1. Services
  2. Email, Calendaring and File Storage
  3. Email Services
Departmental Shared Mailboxes are a special mailbox type that allows multiple people to access a single mailbox to send or receive messages. It can also be used for student employees so that their business communication stays separate from their student communication.
Software Management
  1. Services
  2. Academic Tools and Research Support
  3. Research Support
This service applies to servers that are operated and managed by OIT on behalf of Indiana State University faculty. This service does not apply to personal systems or student/staff systems.
Software Installation - ISU Owned Machines
  1. Services
  2. Hardware, Software, and Printing
  3. Software Support and Licensing
  4. Desktop Software
Use this service to request software installation support for ISU owned computers. The software can be included in the ISU Software Center, or could be other business related software used on an ISU owned computer. For support on installing software on personal machines see the Knowledge Base article titled "Install Software on Personal Computers"
Activity Insight - Faculty Portfolio
  1. Services
  2. Business Applications
  3. Faculty
Faculty Portfolio Product
ISU Live - Report an Issue
  1. Services
  2. Graphic Design, Multimedia, and Video
  3. ISU Live
The official university digital signage product. ISU Live displays are large LCD displays that can be found all over campus displaying time and weather, ISU and departmental news, and social media feeds.
Report an Upcoming Office Relocation
  1. Services
  2. Hardware, Software, and Printing
  3. Hardware Support, Repair, and Purchases
  4. Computer Hardware
Moving locations can cause computer service interruptions. By providing notice of upcoming moves, OIT can assist with a seamless transition.
TeamDynamix - Account Request
  1. Services
  2. IT Professional Services
  3. TeamDynamix
Request TeamDynamix access, modify an existing account license or permissions, or remove a user's access.