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Services or Offerings?
Qualtrics - Report an Issue
  1. Services
  2. Business Applications
Use this service to report any functional issues associated with your ISU Qualtrics projects (surveys, groups etc.). If your account is disabled, you may request reinstatement via the Qualtrics - Modify Account Request: https://indstate.teamdynamix.com/TDClient/1851/...
Website - Editor Access Request
  1. Services
  2. Website
Departments who need to make updates to their content on Indianastate.edu or the Sycamore Root can request Web Editor access.
Argos - New Account Request
  1. Services
  2. Accounts and Passwords
  3. Argos
Argos is a report writing tool used for building and deploying reports, creating files, and displaying dashboards using data that Indiana State University collects and maintains within numerous databases.
Perceptive Content - Report an Issue
  1. Services
  2. Business Applications
Use this service to report a functional issue with Perceptive Content, including any account or log in issues.
Student Print Balance Payments
  1. Services
  2. Hardware, Software, and Printing
  3. Printing and Scanning
Students requesting to add money or requesting credit be applied to their Print Balance account
Computer Inventory - Update Request
  1. Services
  2. Hardware, Software, and Printing
Submit requests to update our computer inventory database.
Adobe Acrobat Pro, Adobe Creative Cloud Suite or Adobe Sign
  1. Services
  2. Hardware, Software, and Printing
  3. Software Support and Licensing
  4. Desktop Software
At Indiana State University, there are several Adobe software packages available to Faculty and Staff to use for work - Adobe Acrobat Pro, Adobe Creative Cloud Suite and Adobe Sign
Department File Share Request- New, Modification, or Audit
  1. Services
  2. Email, Calendaring and File Storage
  3. File Storage Services
Request a modification to a current “Departmental File Share” L Drive
Security Standard Exemptions
  1. Services
  2. Security
A Security Standard Exemption provides faculty or staff with an exemption from an OIT baseline security standard that inhibits effective use of the computer.
TeamDynamix - Report an Issue
  1. Services
  2. IT Professional Services
  3. TeamDynamix
Report an issue with TeamDynamix.
Perceptive Content – Create/Modify Account Services
  1. Services
  2. Accounts and Passwords
Create or modify a Perceptive Content account for a new user of the document imaging system.
Classroom Technology Training
  1. Services
  2. Classrooms and Labs
Request to arrange one-on-one or group assistance in a classroom using classroom technology (Non-emergency only).
Video Security Services - Request Service
  1. Services
  2. Security
The university maintains a video security system to support safety, security, and instruction.
Security - Report an Incident
  1. Services
  2. Security
Use this service to report any type of security issue with ISU owned devices or ISU faculty, student, or staff personal/private information.
Public Student Printer - Report an Issue
  1. Services
  2. Hardware, Software, and Printing
  3. Printing and Scanning
Reporting issues regarding Public Student Printers on campus. Excludes print balances, software issues, and departmental or private office printers.