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- Knowledge Base
- Hardware, Software, Printing
- Software Support and Licensing
This article will detail the steps for students to install a copy of ArcGIS Pro on their personal machines.
- Knowledge Base
- Business Applications
- Perceptive Content
Installation instructions for installing the Perceptive Content desktop client from the Software Center.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- Office 365/ Office Suite
This is the FAQ for installation of MS Office Pro Plus from O365.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
Support for traditional telephone services is performed by Telecommunications. Requests for repair or installation of traditional telephone services can be requested directly from Telecommunications.
- Knowledge Base
- Classrooms and Labs
- Classrooms
Document on types of AV installations on campus and how they are serviced or maintained by OIT - Educational Technology Services.
- Knowledge Base
- Hardware, Software, Printing
- Software Support and Licensing
This articles describes, and points to, the software ISU students, staff, and faculty can down load and install on personal devices at no additional costs. If you have an ISU owned machine that you need software installation support please use the service titled "Software Installation for ISU Owned Machines".
- Knowledge Base
- Security
This article provides information on preventing, identifying, and/or responding to a malware attack.
- Knowledge Base
- Business Applications
- Banner
Instruction on how to install Automic (UC4) client on user's computer.
- Knowledge Base
- Academic Tools and Research Support
- Instructional Tools
- Respondus Products
Instruction on how to install Respondus 4.0 from Software Center.
- Knowledge Base
- Security
Information regarding Microsoft's semi-annual update schedule.
- Knowledge Base
- Classrooms and Labs
Instruction for students to utilize the dual display setups in HMSU, Library, and TA246. These setups provide access to wired network connection as well for faster internet speed.
- Knowledge Base
- Classrooms and Labs
This article will provide standards for conference room equipment standards. The target audience is for any faculty or staff member responsible for consulting with Educational Technology Services to plan the equipment needed for the conference room in their department or college.
- Knowledge Base
- Accounts and Passwords
This article will provide the standards for password management software. The target audience is faculty and staff.
- Knowledge Base
- Hardware, Software, Printing
- Hardware
ISU promotes the purchase and support of faculty and staff computers with standard configurations. Using standard computers promotes the consistency and effectiveness of use in most cases. Non-standard purchases will be made following a review and approval process, with appropriate reporting of these exceptions.
- Knowledge Base
- Hardware, Software, Printing
This article will provide information on how to find the app store, download apps, and launch the apps downloaded.