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for screen sharing and remote control as requested by the web app.    This step enables the support team to effectively diagnose and resolve issues. End the Session:    Once the support

restricted information in both hardcopy and electronic format. Host virtual meetings with MS Teams, Zoom, or other appropriate ISU-supported, secure virtual conferencing platforms. Create, modify, or

blue request or report button in the upper right. Click the button and fill out the requested information. This will create a ticket that will be automatically routed to the appropriate team within OIT.

) Determine which elements need to be maintained internally for the campus audience (Root) Determine which elements (if any) should be retained internally for your department only (Teams etc

. Restricted or Highly Restricted Data should NEVER be downloaded to a personally owned device. ActiveSync is a Microsoft synchronization protocol that lets ISU staff and faculty use mobile devices to

for reporting purposes in Slate 2 must be approved by IT-CRM Team in order to ensure the query configuration is retrieving all appropriate records. Reports - request the creation/modification

using standard Microsoft University Credentials, just like your Outlook Email (university email account and university password).  When a person signs into the portal, their identity is verified and

Instructions for Project Managers to close out projects in TeamDynamix ... Introduction The following will offer guidance for Project Managers on how to close a project in TeamDynamix. While a project can be marked 100% complete with status updates, you will still need

OIT’s website so you have them readily available once classes begin. All Microsoft Office products that ISU provides will already be on the laptop. Open up Word, Excel, etc. and you will be asked to

will feature the steps needed to access both versions available. Steps Accessing the Minitab Virtual App via Web Browser Open a Google Chrome, Safari or Microsoft Edge browser (Other browsers

by the ISU Microsoft license, so they will only be able to access their e-mail using the web. What does this mean? Retirees will continue to receive e-mail at the indstate.edu account by

microsoft ... Introduction  Office 365 is a productivity environment that resides in the cloud.  Office 365 includes email, calendaring, tasks, and contacts (Outlook); file storage (OneDrive); and a number of

This article describes how to create a new knowledge base article in the TeamDynamix application. The target audience is OIT student employees and staff that create knowledge base articles. ... teamdynamix ... Introduction This article will give brief instructions on how to create an article in the TeamDynamix Knowledge Base. Articles may be created quickly to capture knowledge and later revised to

This article demonstrates how to add staff Resources to an existing TeamDynamix project. Once a staff Resource has been added to a project, that person can then be assigned to task in the project plan. ... Introduction This article demonstrates how to add staff Resources to an existing TeamDynamix project. Once a staff Resource has been added to a project, including the time estimates, and then

Introduction ISUAD.indstate.edu is the OIT centrally-managed Microsoft Domain intended for use by all Indiana State University Faculty, Staff, Student Employees, and Affiliates.  The ISUAD Domain