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How to Update a Computer Asset for Student Employee Use
Introduction
The following is a quick guide for documenting a student employee on a computer asset in TeamDynamix.
Steps
Open the asset in the Technician view of TeamDynamix (TDNext
How to Use Remote Help on Mac Devices (Remote Support Software)
for screen sharing and remote control as requested by the web app.
This step enables the support team to effectively diagnose and resolve issues.
End the Session:
Once the support
Canvas LTI Integration Request
/LTIs must be evaluated and tested to ensure security, privacy, compatibility, and functionality within Canvas.
During this evaluation and testing, OIT teams work with vendors, which can take a
Shared Voice Mail Quick Start Guide
Introduction
A shared voice mailbox in the Microsoft Cloud Voicemail environment will allow a group of users to utilize the same extension and retrieve the voicemails received on that extension
Data Sensitivity Labels
Introduction
Indiana State University is streamlining Microsoft Data Sensitivity Labels to align with ISU Data Security and Management Policies. This document outlines the descriptions
Getting Help
blue request or report button in the upper right. Click the button and fill out the requested information. This will create a ticket that will be automatically routed to the appropriate team within OIT.
ISU Sycamore Root Intranet - Frequently Asked Questions
)
Determine which elements need to be maintained internally for the campus audience (Root)
Determine which elements (if any) should be retained internally for your department only (Teams etc
Slate - Service Request
for reporting purposes in Slate 2 must be approved by IT-CRM Team in order to ensure the query configuration is retrieving all appropriate records.
Reports - request the creation/modification
ISU Standard for Computer System Workstation Security
restricted information in both hardcopy and electronic format.
Host virtual meetings with MS Teams, Zoom, or other appropriate ISU-supported, secure virtual conferencing platforms.
Create, modify, or
How to Close a Project
Instructions for Project Managers to close out projects in TeamDynamix ... Introduction
The following will offer guidance for Project Managers on how to close a project in TeamDynamix. While a project can be marked 100% complete with status updates, you will still need
Standard for ISU Email Security for Mobile Devices
.
Restricted or Highly Restricted Data should NEVER be downloaded to a personally owned device.
ActiveSync is a Microsoft synchronization protocol that lets ISU staff and faculty use mobile devices to
Events Management System (EMS) - Report an Issue
upgrades, etc.). Help for scheduling and or room / building configuration issues can be obtained by reaching out to the Indiana State University Conferences and Events team by either visiting their http
Accessing Minitab for Students
will feature the steps needed to access both versions available.
Steps
Accessing the Minitab Virtual App via Web Browser
Open a Google Chrome, Safari or Microsoft Edge browser (Other browsers
STA Laptop Setup
OIT’s website so you have them readily available once classes begin.
All Microsoft Office products that ISU provides will already be on the laptop. Open up Word, Excel, etc. and you will be asked to
Technology and Services for Retirees
by the ISU Microsoft license, so they will only be able to access their e-mail using the web.
What does this mean?
Retirees will continue to receive e-mail at the indstate.edu account by