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- Knowledge Base
- Conferencing, Collaboration, and Telephone
Configure an "Away" greeting to inform callers that you will be away from your phone for an extended period of time.
- Knowledge Base
- Get Connected
Use this guide if you are having trouble connecting to our wireless network. This guide lists devices and/or device specifications that are compatible with our ISU network. It also lists devices that are known to have problems connecting to our network.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- Calendaring
This document explains how to set up your calendar so that current faculty and staff will retain the ability to do a busy search, but students will not be able to view your availability.
- Knowledge Base
- IT Professional Services
- Project Management
- Planning and Tasks
This article describes how to add a project plan to an existing project in TeamDynamix
- Knowledge Base
- Get Connected
This is the updated Secure Client Formally Anyconnect Secure Client instructions for connecting to the VPN.
- Knowledge Base
- Get Connected
This standard is in place to manage the work and cost associated with cabling and/or activating multiple network connections in a standard office space.
- Knowledge Base
- Classrooms and Labs
- Classrooms
Document on types of AV installations on campus and how they are serviced or maintained by OIT Educational Technology Services.
- Knowledge Base
- Hardware, Software, Printing
- Printing
This article will guide you through a brief set of steps to get started using the student printing resources at Indiana State Uinversity.
- Knowledge Base
- IT Professional Services
- Project Management
- Planning and Tasks
This article demonstrates how to add staff Resources to an existing TeamDynamix project. Once a staff Resource has been added to a project, that person can then be assigned to task in the project plan.
- Knowledge Base
- Classrooms and Labs
- Labs
This article will provide the standards for refreshing lab computer equipment.
- Knowledge Base
- Business Applications
- Banner
This article explains what fine-grained access in Banner entails, and what is currently applied in our Banner environment. The target audience is departmental security managers and business analysts.
- Knowledge Base
- Hardware, Software, Printing
- Hardware
This article is to be used to clarify the procedure on what the Department is supposed to do with the computer equipment when a Faculty or Staff employee separate from the University.
- Knowledge Base
- Security
Indiana State University emphasizes the shared responsibility of its campus community in maintaining digital security by being vigilant against social engineering tactics such as phishing, impersonation, and urgency-based scams. The university encourages the use of multifactor authentication, strong passwords, cautious handling of unexpected requests and suspicious links, prompt reporting of suspicious emails, and immediate notification to the Help Desk if accounts are suspected to be compromise
- Knowledge Base
- IT Professional Services
- Project Management
- Using Project Components
This article will tell you how to use the announcements feature in projects.
- Knowledge Base
- Accounts and Passwords
Steps to reset your password for your University Account