Student Printing Quick Start Guide

Introduction

Indiana State University has provided fourteen (14) Print Release Stations for student printing. To use the printers, students need to install the printing software on their laptop. Files can be sent to these printers in the same way as standard printers, however print jobs will be held in the queue until the student visits one of the fourteen (14) Print Release Stations and instructs the machine to print the job.

Print Allotment

Students receive a print allotment at the beginning of each semester in which they are enrolled. Allotment that is left in the account at the end of the semester will roll-over from Fall to Spring and from Spring to Summer. However, at the end of the Summer semester, all print account allotments will be reset to zero.  There are no refunds for unused student printing allotments.

• Undergraduates receive $20 (650 b/w pages)
• Graduates receive $30 (1000 b/w pages)

Print Jobs

Print jobs will be held in the queue for 24 hours.  After the time limit is expired, print jobs are deleted automatically.  Deleted jobs are not charged.

Printer Locations

Printers are located in academic buildings and common use buildings like the Library and HMSU. Look for the large blue signs that say "Student Printing Station”. A detailed location of printer locations can be found at: Student Printer Locations

Checking Your Balance

You can check your print account balance by visiting this link and logging in using your University username and password.  Please note that this can only be done while on-campus and connected to ISU's network: PaperCut Web Client  

Windows Installation

1. If you have previously used the Student Printing system at ISU (Pharos), please remove the software from the old system before proceeding.  Information on this process can be found at: Pharos Removal
2. Download the Mobility Print software from the following website: Mobility Print Software
3. Follow the onscreen instructions by clicking on “Download and Run Mobility Print.”
4. Click on your recent downloads in the top right corner of the browser and click on the installer you just downloaded.
5. Click through the installer until you reach the “Finish” button.
6. Return to the Mobility Print tab and continue with Step 2. Click on “Connect and get my printers.”
7. If a pop up appears, click on “Open PaperCut Mobility Print Client.”
8. The printers will be installed on your device. Once this is done, you can print by following the instructions below.

Mac Installation

1. If you have previously used the Student Printing system at ISU (Pharos), please remove the software from the old system before proceeding.  Information on this process can be found at: Pharos Removal
2. Download the Mobility Print software from the following website: Mobility Print Software
3. Follow the onscreen instructions by clicking on “Download and Run Mobility Print.”
4. Select “Allow” when asked if you want to allow downloads.
5. The installer will either pop up in your dock on the lower right, or it will pop up in your browser on the top right. Click on the installer you just downloaded to launch it.
6. Your Mac may ask to install a program called Rosetta.  If you receive this message, select to allow the install.
7. Click through the installer. Your Mac will ask you to allow it to administer your computer. Click “OK” when this happens. Click close when it says, “The Installation was Successful.”
8. Return to the Mobility Print tab and continue with step 2. Click on “Connect and get my printers.”
9. When the pop up appears, click on “Allow.”
10. The printers will then be installed on your device, and you can print normally by following the instructions below.

Print from your Laptop

1. Begin printing your document or file from your laptop as normal.
2. In the dialog box that opens, select either the "Student_BW [ISU-PRLS-01](Mobility)" ($0.03/page) or "Student_Color[ISU-PRLS-01](Mobility)" ($0.15/page) print queue in the Printer Name drop down box.
   • The cost will be deducted from your print account when the job is printed.
3. Enter your University username and password in the pop-up dialog. (Ex: asmith22, ylin14).  These are the same credentials you use to log into the MyISU Portal.
   • The document or file you printed will now be in the print queue and available for printing. You will get a notification confirming this.
4. Visit one of the Print Release Stations and swipe your University ID in the reader located on the right side of the printer or enter your University Username and password on the printer touchscreen.
   • A list of documents or files you have sent to the print queue (steps 2 and 3) will appear.
5. Select the job(s) that you want to print.
   1. verify the cost information located in the bottom left corner. 
   2. click the "Print" button. (Jobs held in the queue will be deleted automatically after 24-hours. There is no charge for any job that is not printed.)
6. Wait for the files to print and remove them from the output tray.

Print from Phone or Mobile Device

Visit the following link from your device and follow the on-screen instructions.  This can only be done on campus while connected to the ISU WiFi network: Mobile Device Printing Installation

The student printing system supports iOS, Android and ChromeOS devices.  You must be connected to the ISU WiFi network to send print jobs to the student printing system from your mobile device.

Additional Details

If you have any questions about printing, contact the OIT Technology Support Center at 812-237-2910 #1 or visit the TSC, located on the lower level of Stalker Hall, Room 009.