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Services or Offerings?
Operating System Installation
  1. Services
  2. Hardware, Software, and Printing
  3. Hardware Support, Repair, and Purchases
  4. Computer Hardware
This service is to request the installation of a new operating system or to re-install your current operating system.
Software Installation - ISU Owned Machines
  1. Services
  2. Hardware, Software, and Printing
  3. Software Support and Licensing
  4. Desktop Software
Use this service to request software installation support for ISU owned computers. The software can be included in the ISU Software Center, or could be other business related software used on an ISU owned computer. For support on installing software on personal machines see the Knowledge Base article titled "Install Software on Personal Computers"
Computer Lab Software Installation and Updates
  1. Services
  2. Classrooms and Labs
Request to install or update a program in a campus academic computer lab
Network Jack Installation
  1. Services
  2. Get Connected
Request a new network jack to be installed. (Fees may apply)
SPSS / Minitab Academic Requests
  1. Services
  2. Hardware, Software, and Printing
  3. Software Support and Licensing
Use this service to request SPSS/Minitab for an entire class or a Faculty installation on a Mac.
Broadcast Engineering
  1. Services
  2. Conferencing, Collaboration, and Telephone
The Broadcast Engineer performs maintenance and installation of various electronic communication systems including: Campus Cable TV, technical engineering for WISU/WZIS/ESPN3, etc.
Video Security Services
  1. Services
  2. Security
The university maintains a video security system to support safety, security, and instruction.
Network Jack - Request Activation
  1. Services
  2. Get Connected
Request an existing LAN jack to be activated.
Linux System Management
  1. Services
  2. IT Professional Services
More than 130 servers in the IT environment are Linux-based. These systems host Blackboard, Banner, ISU websites, and help support the research and development communities in the University. Any technical inquiries about existing systems, consultation for new systems, or requests for Linux system administration are initiated by this service. This service includes administration for enterprise Linux systems and may not be requested for desktop or personal operating systems.
Adobe Acrobat Pro, Adobe Creative Cloud Suite or Adobe Sign
  1. Services
  2. Hardware, Software, and Printing
  3. Software Support and Licensing
  4. Desktop Software
At Indiana State University, there are several Adobe software packages available to Faculty and Staff to use for work - Adobe Acrobat Pro, Adobe Creative Cloud Suite and Adobe Sign
Install Departmental Printers on a Computer
  1. Services
  2. Hardware, Software, and Printing
  3. Printing and Scanning
Install printers on a computer to enable use of departmental printers.
Software or App Added to Microsoft Portal/Store
  1. Services
  2. Hardware, Software, and Printing
  3. Software Support and Licensing
This service is to request the availability of a new product or a product update in Software Center, Company Portal, or Microsoft Store.
PC Diagnostics and Tune-Up
  1. Services
  2. Hardware, Software, and Printing
This service is to request basic hardware diagnostics, software updates, and anything else you need to keep your machine running at full capacity.
Hardware Upgrade (E.g., Hard Drive, RAM, etc.)
  1. Services
  2. Hardware, Software, and Printing
  3. Hardware Support, Repair, and Purchases
  4. Computer Hardware
This service is used to request a hardware upgrade for your Windows laptop or desktop.
Desktop Software - Purchase/License Request
  1. Services
  2. Hardware, Software, and Printing
  3. Software Support and Licensing
  4. Desktop Software
Use this service to request the purchase of a license for desktop software for ISU owned and property tagged computers.