Description
This service is used to request a hardware upgrade for your computer. This will include a consultation for hardware review, suitability, and funding requirements, in addition to the actual hardware installation.
Standard Services and Features
Hardware Review
- An OIT staff member will review the current specs of the device
- Determine if hardware is capable of accepting an upgrade.
- Determine if there are program requirements to consider.
- Discuss funding requirements for upgrade.
Order
- A request will need to be submitted to review the requested changes
Installation
- The Technology Support Center (TSC) will provide a technician to install your upgrade.All upgrade services will be performed at the TSC.
SLA: You can expect this service to be completed in 10 business days.
Constraints and Scope
Certain types of hardware are unable to be upgraded. Examples include iPads, all-in-one tablets, and certain Apple laptops / desktops.
Directions
Faculty and Staff may fill out the form or contact the Technology Support Center to start your request. Students must visit the Technology Support Center for assistance.