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Services or Offerings?
This service is used to request a hardware upgrade for your computer.

The Technology Service Center provides hardware repair for ISU-owned computers with ISU Property tags, and Scholarship laptops in warranty, and Rental laptop computers.

This service is to request basic hardware diagnostics, software updates, and anything else you need to keep your machine running at full capacity.

Request to arrange one-on-one or group assistance in a classroom (note: non-emergency only).

The Broadcast Engineer performs maintenance and installation of various electronic communication systems including: Campus Cable TV, technical engineering for WISU/WZIS/ESPN3, etc.

Discussion of customized software solutions tailored to specific research and teaching requirements or administrative purposes, when off-the-shelf products are not available.

OIT will assist Ricoh with troubleshooting issue with departmental printing.

Request training on any of the University supported Instructional Tools: Blackboard, Canvas, Qwickly, Respondus LockDown Browser, SafeAssign, Turning Point, TurnItIn, and YuJa.

Use this service to request the purchase of software that contains/retains student data (FERPA), credit card capabilities (PCI-DSS), medical data (HIPPA) or requires a contract to be signed. This includes software that is installed on-campus or off-campus (hosted).