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Information regarding Microsoft's semi-annual update schedule.

This article will show how to update percent complete on a project task using My Work.

Steps on how to update computer assets

Individuals associated with the University have the ability to add or remove a Chosen name in Self-Service. This article provides instructions and concerns.

Steps for adding a student employee to a computer asset in TDX.

This is the updated Secure Client Formally Anyconnect Secure Client instructions for connecting to the VPN.

This article addresses the issue with Google Pixel phones that are updated to android 11 and will not connect to wireless. This articles goes through the steps on how to get connected.

These standards and best practice guidelines ensure a consistent and unified user experience for visitors to our website. These standards are intended to assist members of the Indiana State University community involved with creating, updating, reviewing, and posting any publicly shared Indiana State University electronic information. This document is supplemental to University Policies in Section.

Our contact center platform provides us a way of playing an information greeting to callers prior to the main department greeting being played. This information greeting is a way to provide timely information to callers that may solve their problem before entering the queue.

The process below provides a description of how to update the greeting.

ISU employees must follow security-related best practices. Such practices are common across many different computer environments, and apply on personal computers as well as ISU computers.

This article provides information on preventing, identifying, and/or responding to a malware attack.

Microsoft Intune keeps managed devices secure and up to date while securing ISU’S’s data. Data protection includes event monitoring of sensitive ISU data on and securing workstations and devices from attackers and other compromised systems.

Intune supports managed devices that run Android, iOS/iPad, MacOS, and Windows 10/11.

How-To guide for converting a ticket to a task on a project plan.

This article will provide educational and business affiliate sponsors information about managing the affiliate accounts end date using the Employee Self-Service badge in the MyISU Portal.

This article is to be used to clarify the procedure on what the Department is supposed to do with the computer equipment when a Faculty or Staff employee separate from the University.