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How To Request an Audio Device

  1. Knowledge Base
  2. Conferencing, Collaboration, and Telephone
Skype for Business is a versatile communications platform.  As such, devices such as headsets or desk phones are utilized to allow users to communicate with telephone-like functionality. ... skypeforbusiness ... audio device: General Device Requests (Select "Request UC Audio Device" as the Skype for Business Request Type) Conclusion After completing the steps above, you will be able to request an audio

How To Get Support for Teams or Voice Mail

  1. Knowledge Base
  2. Conferencing, Collaboration, and Telephone
View the process for getting support for Teams, Skype for Business, or Voice Mail. ... the steps above, you will be able to access the system and enter a support request for Teams, Skype for Business, or Voice Mail.

Software Available to Students, Faculty or Staff

  1. Knowledge Base
  2. Hardware, Software, Printing
  3. Software Support and Licensing
    Faculty, Staff Free        Skype for Business Skype for Business Quick Start Guide

Working From Home / Off Campus with the Virtual Private Network (VPN)

  1. Knowledge Base
  2. Get Connected
Office 365 Aceware Skype for Business Argos Ad-Astra Scheduler Banner (other than self-service) Banner Self-Service Blue Reports

How to Setup and Edit Office 365 Multi-Factor Authentication (MFA)

  1. Knowledge Base
  2. Email, Calendaring, File Storage and Additional Productivity Tools
skypeforbusiness ... Office 365 resources (this includes web and desktop versions of Outlook, Skype for Business, OneDrive, and more). Where most typical authentication procedures require a username and password only, multi

How To Acquire Audio/Video Conferencing Devices

  1. Knowledge Base
  2. Conferencing, Collaboration, and Telephone
skype ... Introduction Audio/Video Conferencing allows users to create conferences that contain both a web and phone dial-in capabilities.  These capabilities allow for almost anybody to be able to join a

Testing Your Home Network

  1. Knowledge Base
  2. Get Connected
point via a wired (Ethernet) cable will provide the best quality, especially for audio/video applications like Skype for Business, Microsoft Teams, WebX or Zoom.  If you connected via Ethernet, you

Microsoft Teams Migration FAQ

  1. Knowledge Base
  2. Conferencing, Collaboration, and Telephone
General Questions Why are we migrating to Microsoft Teams? Microsoft has established an end-of-support date for the Skype for Business environment and has shifted the majority of their

How To Transfer a Call Using Polycom VVX Phone

  1. Knowledge Base
  2. Conferencing, Collaboration, and Telephone
Polycom VVX phones, connected to Skype for Business, allows calls to be transferred to other phones using a phone number or contact entry.  This article will walk you through the process of performing this operation. ... skypeforbusiness ... Introduction   Polycom VVX phones, connected to Skype for Business, allow calls to be transferred to other phones using a phone number or contact entry.  The information below will walk you

How To Record an Audio Greeting for an Auto Attendant or Response Group

  1. Knowledge Base
  2. Conferencing, Collaboration, and Telephone
skypeforbusiness ... Introduction When using an Auto Attendant or Response Group, it is sometimes necessary to update the greeting that is used.  This process has been simplified and now enables you to complete it at

Office 365 Multi-Factor Authentication (MFA) Information

  1. Knowledge Base
  2. Email, Calendaring, File Storage and Additional Productivity Tools
Skype for Business Yes, but only once Yes NA NA Outlook app (Android or IOS) NA NA NA Yes, but only once Native email app (email app

Unified Communications Audio/Video Device Information

  1. Knowledge Base
  2. Conferencing, Collaboration, and Telephone
skypeforbusiness ... $84 $120 To Request a Device Select the appropriate scenario below to request your UC audio device: General Device Requests (Select "Request UC Audio Device" as the Skype for

Checking and Optimizing Your Home Internet Connection

  1. Knowledge Base
  2. Get Connected
, directly connecting to the internet router or access point via a wired (Ethernet) cable will provide the best quality, especially for audio/video applications like Skype for Business, Microsoft Teams

Microsoft Office Pro Plus FAQ

  1. Knowledge Base
  2. Email, Calendaring, File Storage and Additional Productivity Tools
  3. Office 365/ Office Suite
the applications that you're familiar with, including Excel, OneNote, Outlook, PowerPoint, Publisher, Skype for Business, and Word. Office Pro Plus is a full version of Office. Eligibility Who

Using Microsoft Azure Dev Tools for Teaching

  1. Knowledge Base
  2. Hardware, Software, Printing
  3. Software Support and Licensing
Microsoft Visio Remote Tools for Visual Studio SharePoint Server Skype for Business Server SQL Server Developer SQL Server Enterprise SQL Server Mobile Report Publisher (formerly