Working From Home with the Virtual Private Network (VPN)

Introduction

OIT is offering a new Virtual Private Network (VPN) service for those who are working from off-campus.  If you need access from off-campus to on-campus resources like the L: Drive, you will want to set this up.

Stop! You must be using an ISU laptop to set up and activate the VPN.  You must also have a good standard Internet connection where you expect to use the VPN. 

Special Concepts

Open Internet Access and ISU Networks

Some ISU applications can be accessed through any internet connection, but others (due to security protocols) will require that you use the ISU network. To access these applications you will need to connect through ISU's VPN. Once connected you will be connected as if you are on campus. 

Open Internet Access ISU Networks
Office 365 Aceware
Skype for Business Argos
Ad-Astra Scheduler Banner (other than self-service)
Banner Self-Service Argos
Blackboard Learn Blue Reports
DegreeWorks (MySAM) Chrome River
TeamDynamix ImageNow
EMS Enterprise ISU Network Drives (L:drive)
Skillport Kronos
Sunapsis UC4
  Talisma (CRM)
  SharePoint (om campus)

Estimated Time to Complete

Reviewing this guide will take no more than 10-15 minutes

Steps

1.  Setting up the VPN

  • If you are already working from home, call 812-237-2910.  You need administrator rights to set up the VPN, and most staff do not have those.
  • If you are working from campus, use Software Center:
    •  Enter “Software Center” in the “Type here to search” box at the bottom left of your Windows screen
    • Select the Software Center App.
    • Once the App opens, select the Cisco AnyConnect VPN Client.
    • Select Install.
    • Follow the instructions in the install wizard for downloading and installing the AnyConnect VPN Client.

2.  Activating the VPN

VPN access sets up a secure “tunnel” between wherever you are (e.g. on your home wireless network) and the campus network.  So once you activate the VPN, your computer will operate as thought you are on campus.  Important note:  One of the features of this new VPN is that it is more secure – it uses multifactor authentication (MFA) when you sign in.  So when you activate it, you will need to have the device you use to authenticate to MFA (which is most often a mobile phone)To activate the VPN once you have installed it, follow the instructions below.

  1. In Windows the icon will look like the following on the Start screen:

Or if you use the program list the application looks like the following:

If you are unable to find this software application then you must install the client on your machine. Please see the "Installing the Cisco AnyConnect Client" section below.

  1. If you have previously used the AnyConnect VPN client with the old ISUVPN (isuvpn.indstate.edu), be sure to point to the new VPN at "vpn.indstate.edu" and click on Connect

 

  1. Enter your credentials in the login pop up window.
  2. Be sure the Group is set to “Indiana State University”.

  1. Click/select "OK" the window will disappear and you should immediately receive a notification from Microsoft MFA.
  • If you are using a TOKEN authentication enter the TOKEN code when prompted.
  1. Once connected use your computer/applications as normal.
  2. If you need access to your shared drive letters you can run the login script by selecting the Run Login Script application from the program list.

  1. When you are finished you can disconnect from the VPN. You can either re-launch the application or simply select the AnyConnect Taskbar ICON   to reopen the application and disconnect. Your connection will automatically be terminated when you logout or shutdown your computer.

 

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Details

Article ID: 102147
Created
Thu 3/19/20 1:37 PM
Modified
Tue 12/1/20 4:05 PM