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Microsoft Teams Migration FAQ

Frequently asked questions related to Microsoft Teams. ... teams ... General Questions Why are we migrating to Microsoft Teams? Microsoft has established an end-of-support date for the Skype for Business environment and has shifted the majority of their

Microsoft Teams Resource Links

teams ... Introduction Microsoft Teams is a chat-based collaboration application in Office 365.  Teams is an application that allows you to bring a group of people who work closely together, give them a

Microsoft Teams E911 Location Information

teams ... Introduction Microsoft Teams includes features and functionality to be able to dynamically provide location information for the caller in the event that a 911 call is placed. In a mobile

What to do After I am Migrated to Microsoft Teams?

After completing the article, it is expected that you will have a better understating of Microsoft Teams to allow for a seamless transition to the new voice platform ... microsoft-teams ... Introduction After you migrate to Microsoft Teams, there are some key things you might need to do to ensure all is working correctly. Estimated Time to Complete 15 Minutes Steps

How to Sign Into a Polycom Phone

This article is to assist users in signing into their Polycom Desk Phone after their migration to Microsoft Teams is complete. ... microsoft-teams ... Introduction Microsoft Teams provides telephony services to users. They will access the service either by using a headset or a desk phone.  For access using a desk phone, the following guide will

How To Enter or Edit E911 Location

teams ... Introduction Microsoft Teams has the capability for users to define their location that will be used in the event that a 911 call is placed from within Teams. When the location has not been

How To Get Support for Teams or Voice Mail

View the process for getting support for Teams, Skype for Business, or Voice Mail. ... Introduction This article will assist you in getting support for Microsoft Teams or Voice Mail.  The process utilizes ISUPortal to access OIT's service desk to record the issue and route it to the

How To Request an Audio Device

Introduction Microsoft Teams is a versatile communications platform.  As such, devices such as headsets or desk phones are utilized to allow users to communicate with telephone-like functionality

Yealink Desk Phone Quick Reference Guide

microsoft-teams ... Introduction Yealink phones are fully Teams native phones. They bring the full Microsoft Teams experience to the desk phone, allowing for call forwarding, organizing contacts, and complete

Telephone/Unified Communications - Report an Issue

teams ... within 4 business hours. Constraints Microsoft Teams Voice and Voice Mail services are for Faculty and Staff only. Any changes requested by student employees will have to be verified with their

Working From Home / Off Campus with the Virtual Private Network (VPN)

Skillport SharePoint (on campus) Sunapsis Talisma (CRM) Microsoft Teams UC4 Canvas   To connect to the VPN and install the client. Please see the Knowledge Base Article - VPN (Virtual Private Network) Access

Unified Communications Audio/Video Device Information

Introduction Microsoft Teams is a tool that enables unified communications.  Using Teams, users are able to send instant messages, interact with voicemail, make or receive phone calls, and check

How to Forward a Polycom Phone

Introduction Call forwarding is used when a phone needs to be forwarded to another phone or number. Note:  This guide only applies to users on the Microsoft Teams system using a Polycom desk

Testing Your Home Network

point via a wired (Ethernet) cable will provide the best quality, especially for audio/video applications like Skype for Business, Microsoft Teams, WebX or Zoom.  If you connected via Ethernet, you

Microsoft Bookings Quick Start Guide

Page A web page where the customers can schedule appointments with the available time slots. Online Meeting Online meeting within a Booking appointment is a Microsoft Teams