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- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
This article will assist anyone required to set up Office 365 Multi-Factor Authentication to access Office 365 resources. This article is for faculty, staff and student employees required to use Office 365 Multi-Factor Authentication.
- Knowledge Base
- Get Connected
Following these instructions you should be fully connected to the VPN appliance.
- Knowledge Base
- Get Connected
This article describes how to connect to the ISU-OPEN wireless network for students, faculty, and staff.
- Knowledge Base
- Hardware, Software, Printing
- Software Support and Licensing
This articles describes, and points to, the software ISU students, staff, and faculty can down load and install on personal devices at no additional costs. If you have an ISU owned machine that you need software installation support please use the service titled "Software Installation for ISU Owned Machines".
- Knowledge Base
- Get Connected
This article explains how to connect home or consumer-grade devices like Game Consoles, Televisions, Amazon Fire TV, Roku and other similar devices to ISU’s enterprise network.
- Knowledge Base
- Security
This article provides tips to stay safe online during the holidays. The target audience is students, faculty, and staff.
- Knowledge Base
- Classrooms and Labs
This article will provide a resolution to the issue, PowerPoint presentation projecting black lines during the presentation. This article will provide other considerations and possible solutions when dealing with PowerPoint presentation aspect ratios.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- Office 365/ Office Suite
Information about acquiring and using a MS 365 Copilot license for faculty and staff.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
- Knowledge Base
- Conferencing, Collaboration, and Telephone
ISU's phone system allows for calls to placed to any phone number both inside and outside of the university.
This article will describe the process of dialing international phone numbers.
- Knowledge Base
- Email, Calendaring, File Storage and Additional Productivity Tools
- Email
This article provides instructions on how to separate email conversations into messages in the Outlook Web App for staff, faculty, and students
- Knowledge Base
- Get Connected
This standard is in place to manage the work and cost associated with cabling and/or activating multiple network connections in a standard office space.
- Knowledge Base
- Hardware, Software, Printing
- Software Support and Licensing
You can export libraries and import them as new libraries, retaining linkage of elements from the original. The export and import of libraries enable you to recreate them under a different username.
- Knowledge Base
- Security
The standard screen saver lockout is set to 15 minutes. This security lockout feature should automatically initiate after the computer remains idle from user interaction after the standard, predefined time period. The user must then re-enter their password to gain access to the computer.
- Knowledge Base
- Conferencing, Collaboration, and Telephone
This guide will walk you through the process of acquiring the devices recommended to participate in an Audio/Video Conference.